MGT 101 CHAPTER 10

a job analysis helps to establish that selection tests are:

Valid

Containing questions designed to elicit information about job applicants, the __________________ may be structured or unstructured.

interview

This law allows people to take up to 12 weeks of unpaid leave to care for themselves or a sick family member.

Family and Medical Leave Act

Which of the following are disadvantages of e-learning? Check all that apply.

-Often boring and unengaging for employees - Increased training development costs - Less effective for developing problem-solving skills

This law requires that employers provide reasonable accommodations to people with disabilities.

Americans with disabilities Act

________ are rating scales that indicate the frequency with which workers perform specific behaviors that are representative of the job dimensions critical to successful job performance.

Behavior observation scales

________ of trainees by managers involves informal advice, suggestions, and guidance. This method is helpful for reinforcing other kinds of training and for trainees who benefit from support and personal encouragement.

Coaching and mentoring

________ is the financial and nonfinancial rewards that organizations give employees in exchange for their work.

Compensation

________ is an intentional discrimination that occurs when people are purposely not given the same hiring, promotion, or membership opportunities because of their race, color, sex, age, ethnic group, national origin, or religious beliefs.

Disparate treatment

________ is the planned elimination of jobs in a company.

Downsizing

________ is the voluntary or involuntary loss of an employee.

Employee separation

A ________ is a written description of the basic tasks, duties, and responsibilities required of an employee holding a particular job.

JOB DESCRIPTION

________ is the process of assessing how well employees are doing their jobs.

Performance appraisal

________ measure the extent to which applicants possess different kinds of job-related personality dimensions.

Personality tests

________ is a compensation system in which a company pays a percentage of its profits to employees in addition to their regular compensation.

Profit sharing

________ is the process of developing a pool of qualified job applicants.

Recruiting

Taken as a whole, federal employment laws say that all selection instruments must be:

Related to job success

________ is the process of gathering information about job applicants to decide who should be offered a job.

Selection

________ means providing opportunities for employees to develop the job- specific skills, experience, and knowledge they need to do their jobs or improve their performance.

TRAINING

This law requires that employers allow people who are returning from military service to return to the jobs they held prior to deployment.

Uniformed Services Emp. and Reemp. Rights act

The ________________ predicts an applicant's ability to do a job based on his or her life experiences.

biodata test

One way of finding out how well an employee performed at his or her last job is to _______________________

contact employment references

If an African-American employee can prove that a manager intentionally discriminated against him, he is accusing the manager of _______________

disparate treatment

Managers look at ________________ rates when they examine the percentage of people who have quit or been fired from the company in the past year.

employee separation

Maria just posted an advertisement for a marketing coordinator position on Craigslist, the classified advertising website. She is using _________________ to find her job applicants.

external recruiting

________ is the process of finding, developing, and keeping the right people to form a qualified workforce.

human resource management (HRM)

The skills and abilities needed to be a veterinary technician can be found in his or her ___________

job specification

Frame-of-reference is a kind of ___________________ used to train managers to conduct performance appraisals.

rater training

A woman may be charged with___________if she constantly pesters a man for a date.

sexual harassment

One example of __________________ is a manager's rating of an employee's trustworthiness.

subjective performance measures

Progressive companies provide their employees with _________________________ to develop their skills and improve their performance.

training