MGT 315 Quizzes

Motivation has a ________ effect on job performance.

strong positive

Deep-level diversity has positive effects on team creativity when

team members are instructed to take the perspective of their teammates.

Lamination Co., a manufacturer of flooring, is looking to hire several maintenance engineers. Lamination's HR department checks with the company's engineering department to confirm that the scenarios mentioned in the test are plausible real-world scenarios that maintenance engineers might face. Which of the following types of validation is Lamination's HR team performing?

content validation -Content validation is performed by demonstrating that the questions or problems posed by the test are a representative sample of the kinds of situations or problems that occur on the job. A test that is content valid exposes the job applicant to situations that are likely to occur on the job, then tests whether the applicant currently has sufficient knowledge, skill, or ability to handle such situations.

A competent employee receives lower-than-deserved ratings because of a few outstanding colleagues who set very high performance standards. This is an example of a ________ rater error.

contrast

If there is a substantial correlation between test scores and job-performance scores, ________ validity has been established.

criterion-related -One way of establishing the validity of a selection method is to show that there is an empirical association between scores on the selection measure and scores for job performance. If there is a substantial correlation between test scores and job-performance scores, criterion-related validity has been established.

A person who is conscientious will be

dependable, organized, persevering, thorough, and achievement-oriented.

When making the decision to hire a new employee, which selection method has low reliability and validity?

reference check

O'Quinn Inc. is a firm that holds frequent reviews and feedback sessions for its employees. It demands that the same person review the employees of a team to ensure that the performance evaluation is consistent; tests-retests are conducted periodically to make sure the evaluation is consistent. These two steps taken by O'Quinn Inc. focus on the ________ of performance management.

reliability

Greta is responsible for the organization and distribution of relief packages to nations affected by famine throughout the world. According to the job characteristics theory, Greta's job has a high degree of

significance.

Patrick has changed his interview techniques to include questions that ask employees to explain how they would solve real-life workplace problems. He feels that this type of interviewing has increased his probability of making the best choice. Patrick is employing the ________ interview technique

situational -One should ask questions dealing with specific situations that are likely to arise on the job and should use these to determine what the person is likely to do in that situation. These types of situational interview items have been shown to have quite high predictive validity.

________ assess main facets such as verbal comprehension, quantitative ability, and reasoning ability.

Cognitive ability tests

Which scenario depicts an employee who experiences a high level of meaningfulness?

Floyd walks around his pet rescue, patting his employees on the back and reminding them they are improving the lives of animals and people.

Which of the following statements is true of situational interviews?

Future-oriented interviews are less valid than experience-based interviews.

Which of the following examples of work involves the core job characteristic of identity?

Min-jun took two years to write a novel, from starting the first draft to getting it published.

Which of the following is an example of an experience-based situational interview?

Ming was asked to describe a situation where her creativity led to effective problem solving.

________ can be beneficial to teams if it stimulates conversations that result in the development and expression of new ideas.

Task conflict

________ is the degree to which a measure is free from random error.

Reliability -One key standard for any measuring device is its reliability. Reliability is the degree to which a measure is free from random error

Raimundo is known for keeping calm and controlled. ________ is the ability to keep disruptive emotions in check.

Self-regulation

________ results from members feeling less accountable for team outcomes relative to independent work resulting in individually identifiable outcomes.

Social loafing

________ is the extent to which the performance management system elicits job performance that is consistent with an organization's strategy, goals, and culture.

Strategic congruence

________ diversity refers to diversity regarding observable attributes such as race, ethnicity, sex, and age.

Surface-level

Which of the following is true about the results approach to performance management?

The results approach minimizes subjectivity, relying on objective, quantifiable indicators of performance.

Charles is an accountant at a large firm. His boss has instituted a plan designed to create high levels of task interdependence. Which of the following is an example of a trade-off resulting from this plan?

The team will be less able to adapt to new situations.

The extent to which a performance measure is deemed to be satisfactory or adequate by those who use it is known as its

acceptability.

Which performance management technique initially involves the identification of a large number of critical incidents, followed by the classification of these incidents into performance dimensions, and finally ranking these incidents into levels of performance?

behaviorally anchored rating scale

The Right Fit, Inc. has come up with a new technical test to assess the knowledge of interviewees. To assess the validity of the test, it requests that its present employees take the test and match it with their performance in the organization. Which of the following types of validation has The Right Fit Inc. used to test the validity of its new technical test?

concurrent validation -Concurrent validation assess the validity of a test by administering it to people already on the job and then correlating test scores with existing measures of each person's performance. In the above scenario, The Right Fit Inc. is using the concurrent method to test the validity of its new technical test.

At Bark Shape industries, each employee has a workspace in which to debark logs used to make rustic homes and patio furniture. The policy is that everyone on a team must remain at his or her workstation until everyone has secured the logs they were working on. At the end of the shift, everyone on team C is ready to go home, but they are waiting on Felipe, who still has not secured his logs. Exceeding the time allocated in a shift hurts the production rating of a team. Team C is witnessing a(n) ________ task.

conjunctive

One way to potentially prevent problems associated with too much cohesion is to formally institute the role of a(n) ________, a person who is responsible for evaluating and challenging prevailing points of view in a constructive manner and also bringing in fresh perspectives and ideas to the team.

devil's advocate

Brandy has been given a great deal of opportunity to advance her career. She recently got a huge increase in authority and salary, and she was hired to do what she has always claimed was her dream job. However, Brandy is not enthusiastic about coming to work, and when she is there, she spends most of her time complaining about how Maurice got a bigger office and nicer furniture than she did. Brandy's behavior would seem to support ________ theory.

equity

Carrie is a talkative, social employee who makes sure that all feel welcome and part of the team while at work. She most likely has a high level of ________ when she takes a personality test.

extroversion

When a company provides evidence from previous criterion-related validity studies conducted in other situations to show that a specific test is a valid predictor for a specific job performance, it is trying to prove the test's

generalizability. -Validity generalization is a three-step process. In the first step, the company provides evidence from previous criterion-related validity studies conducted in other situations that shows that a specific test is a valid predictor for a specific job.

Which of the following attribute approaches to performance management is most commonly used?

graphic rating scales

Jamie owns a small sporting goods store. He has decided to aggressively pursue a policy to make sure employees feel a sense of equity in his store. What result is Jamie most likely going to see as a result of his push for equity?

greater commitment from his employees

John F. Kennedy's decision to go forward with the Bay of Pigs invasion of Cuba, NASA's decision to launch the space shuttle Challenger in unusually cold weather, and Enron's board of directors' decisions to ignore illegal accounting practices are famous examples of

groupthink.

Personality inventories tend to have

high reliability, low to moderate criterion validity, and low generalizability.

The utility of any test generally ________ as the selection ratio gets lower

increases -The selection ratio is the percentage of people selected relative to the total number of people tested. The utility of any test generally increases as the selection ratio gets lower, as long as the additional costs of recruiting and testing are not excessive

Blake is determined to finish a building project for Mr. Hicks before the deadline. Blake is certain that if he successfully performs this building project, Mr. Hicks will hire him as a permanent builder for his expanding condominium business. Blake's belief demonstrates

instrumentality.

Motivation that is felt when task performance serves as its own reward is ________ motivation.

intrinsic

A performance measure is said to be contaminated when

it evaluates irrelevant aspects of performance.

Talent Publishing Co. is a trade publishing company that wants to hire more technical experts to handle the software requirements in the publishing process. However, the test given to the programmers assesses not only their technical knowledge but also their communication skills, language abilities, and understanding of client services. The test conducted by Talent Publishing Co. is

low on validity.

Rocco has been asked to set some effective goals for the workers in his sales department. Rocco wants to get the best performance out of his team that he can, because he is being evaluated on how well they do. How should Rocco go about determining the goals for his team?

make the goals very specific, stating exactly how many sales he wants and when he wants them

Nominal group technique decreases social loafing and production blocking—problems with brainstorming—by

making people write down ideas on their own.

When gathering information on performance, HR relies on ________ more frequently than any other group, because they will have the most accurate information.

managers

The dimensions of psychological empowerment include all of these except

needs.

The degree to which the information provided by selection methods enhance the bottom-line effectiveness of the organization is known as the selection method's

utility. -Utility is the degree to which the information provided by selection methods enhances the bottom-line effectiveness of the organization. In general, the more reliable, valid, and generalizable the selection method is, the more utility it will have.

The extent to which performance on a measure is related to performance on the job is called

validity -Validity is the extent to which performance on a measure is related to performance on the job. A measure must be reliable if it is to have any validity.

A(n) ________ test attempts to simulate the job in a prehiring context to observe how the applicant performs in the simulated job.

work-sample

Which of the following correlation coefficients indicates a perfect negative relationship?

−1.0 -The correlation coefficient expresses the strength of the relationship in numerical form. A perfect negative relationship (as one goes up, the other goes down) equals −1.0.