MGT chapter 14 test questions

Teams that continually perform at very high levels are likely to do so because they: a.) put in more time on the job. b.) have more members. c.) are paid more. d.) have synergy.

d.) have synergy.

A behavior, rule, or standard expected to be followed by team members is called a [blank]. a.) law b.) cohesive component c.) decision d.) norm

d.) norm

Teams that have the authority to make decisions about how they share and complete their work are called [blank]. a.) quality circles b.) informal groups c.) employee involvement teams d.) self-managing teams

d.) self-managing teams

Good team managers, or leaders, can play all of the following roles EXCEPT that of a(n): a.) dictator. b.) network facilitator. c.) helpful participant. d.) external coach.

a.) dictator.

Interest groups, friendship groups, and support groups are different types of [blank]. a.) informal groups b.) virtual networks c.) unofficial teams d.) formal groups

a.) informal groups

Sue is assigned to do a team project as part of her management course. Though she is assigned specific tasks, she slacks off and waits till someone else takes on her share of the work. Sue indulges in [blank]. a.) social loafing b.) stereotyping c.) team depression d.) groupthink

a.) social loafing

Teams that work together and solve problems through computer-based interactions are called [blank]. a.) virtual teams b.) quality circles c.) informal groups d.) self-managed teams

a.) virtual teams

All of the following are symptoms of groupthink EXCEPT: a.) rationalization of unpleasant and disconfirming data. b.) the fear that competitors are stronger and smarter. c.) self-censorship by members. d.) illusions of unanimity.

b.) the fear that competitors are stronger and smarter.

A [blank] is an action taken by a team member that directly contributes to the group's performance purpose. a.) maintenance activity b.) virtual activity c.) task activity d.) distributed activity

c.) task activity

Competition and compromise are forms of: a.) win-win conflict. b.) lose-lose conflict. c.) win-lose conflict. d.) equal conflict.

c.) win-lose conflict.