MGT final ch 14

A local manufacturing plant voted to be represented by a union. However, during the negotiation process, several employees became disenchanted with the idea of unionization and decided to try and decertify the union. What can the employees do? a) File a grievance with the NLRB. b) Petition the NLRB for representation decertification. c) Do nothing for at least twelve months after the election. d) Do nothing for at least three years after the election. e) Strike to remove the union.

A

When did union membership reach its pinnacle in the United States? a) Early 1930s b) Early 1940s c) Late 1950s d) Early 1970s e) Late 1970s

B

Which law protects union members from the misuse of union funds and corruption within the union? a) Civil Service Reform Act b) Landrum-Griffin Act c) Railway labor Act d) Racketeer Influenced and Corrupt Organizations Act (RICO) e) Taft-Hartley Act

B

The unionization rate in Sweden is 68%.

T

In labor negotiations, management in a very small company is usually represented by a) the president. b) a vice-president of industrial relations. c) corporate lawyers. d) a specialist in wages and benefits. e) an economic specialist.

A

Jacob is a manager in a large manufacturing firm that has signed enough authorization cards to have a representation certification. Which of the following activities is legal for him to do to resist unionization during this organizing drive? a) Stop outside union organizers from distributing information in the workplace. b) Stand in the employee cafeteria to see who distributed union information to other employees. c) Cancel any trips or recognition for workers who are pro union. d) Question employees about their involvement in union activities. e) Promise better working conditions if the union vote is defeated.

A

The Federal Mediation and Conciliation Service was created under the a) Taft-Hartley Act. b) Landrum-Griffin Act. c) Wagner Act. d) Norris-LaGuardia Act. e) Railway Labor Act.

A

Which legislation prohibits negotiations over union security arrangements for government employees? a) Civil Service Reform Act b) Landrum-Griffin Act c) Racketeering Influenced and Corrupt Organizations Act d) Executive Order 10988 e) Executive Order 11491

A

Which of the following is the least desirable of the union security arrangements? a) Open shop b) Closed shop c) Agency shop d) Union shop e) None of the above

A

Which of the following sectors has the LOWEST union membership? a) Agriculture b) Mining c) Manufacturing d) Transportation e) Construction

A

Which of the following would be legal for management to do during the process of a union-organizing drive? a) Prohibit union-organizing activities in the workplace and on the organization's e-mail. b) Ask employees, privately, about the union-organizing drive. c) Imply promises about future pay increases and improved benefits if the union is defeated. d) Identify which employees are responsible for the unionization effort and try to isolate them during work hours. e) Ban the distribution of union information during breaks and lunches in the company cafeteria.

A

Workers in an automotive plant are threatening to strike. Management has given executives huge pay raises. The current contract expires in eight months, but work has already begun on the new contract. Management wants to give smaller raises to the union than has been given in contracts for the past 20 years. Lambert has been hired to make sure that negotiations don't break down, that management and labor keep talking to each other. What is Lambert doing? a) Conciliation b) Grievance arbitration c) Fact-finding d) Interest arbitration e) Mediation

A

Rhonda is a supervisor in the plastics manufacturing area. When a grievance is filed against her, what should she do first? a) Talk to the grievance committee. b) Check the authorization cards. c) Forward the complaint to her supervisor. Resist a strike. Try to reach a settlement with the employee and the union steward.

E

A major tire manufacturer nearly did not reach agreement with one of its major unions last time over health care coverage and retirement provisions. The contract has 10 months to go before expiration, but both sides are hard at work on the new contract. The Detroit Free Press had a lead article that health care would be further reduced under the new agreement. At noon, after the workers had read and discussed the matter, they walked off the job to demonstrate their dissatisfaction with the proposed management action. What kind of technique is being used? a) Lockout b) Wildcat strike c) Fact-finding to settle the dispute d) Economic strike e) Mediation

B

Howie is a new supervisor in the can manufacturing area. In the last two months, seventeen grievances have been filed against him. Although he listened to the employees, investigated the complaints, and provided a response to the employees, he judged the grievances to have no merit and to require no action on his part. Howie has kept complete documentation of these actions. Several of the grievances have already been heard several levels up. You, the labor relations specialist, might offer Howie which of these suggestions? a) Would you suspend the next employee that grieves? b) Are you treating your employees fairly and with respect? c) Are you ready for a visit from the regional arbitrator of the NLRB? d) What were your attitudes toward union workers when you were a child? e) Have any of your workers threatened you?

B

In order to comply with the law, unionized companies that use employee-involvement programs such as quality circles must give the programs: a) a budget negotiated under the terms of the union contract. b) independence from management. c) representation during contract negotiations. d) leadership from the management staff. e) time during regular work hours to meet.

B

Mason is part of the union negotiating team. He is gathering information about accident records, employee performance reports, absenteeism and transfers. What step of collective bargaining is he performing? a) Report reading b) Preparing to negotiate c) Contract administration d) Demand matching e) Negotiating

B

What is currently the overall unionization rate in the United States? a) 7% b) 11% c) 17% d) 25% e) 37%

B

What proportion of signed authorization cards must the union secure to have a union election at a work site? a) At least 20% b) At least 30% c) At least 40% d) At least 50% e) At least 60%

B

Which of the following is NOT a stage of contract administration? a) Disseminating the agreements to all union members and managers b) Ratifying the contract c) Implementing the contract d) Interpreting the contract and grievance resolution e) Monitoring activities during the contract period.

B

Which of these legislations was passed after public outcry over misuse of union funds? a) Taft-Hartley Act b) Landrum-Griffin Act c) Wagner Act d) Norris-LaGuardia Act e) Railway Labor Act

B

A teachers' union has been trying to negotiate a new contract with school officials for 30 days. The old contract expires in two months, the day before school starts for the year. To resolve the contract negotiation disputes, a third party has been hired to pull together the common ground that exists and to make recommendations in the settlement that would overcome barriers that exist between the two sides. What kind of impasse resolution technique is being used? a) Lockout b) Conciliation c) Mediation d) Interest arbitration e) Fact-finding

C

A teachers' union has been trying to negotiate a new contract with school officials for thirty days. The old contract expires in two months, the day before school starts for the year. To resolve the contract negotiation disputes, a panel has been formed to decide on how to settle the contract dispute. The three-member panel consists of a teacher, a school superintendent, and a local businessman. They are listening to testimony from both sides before rendering their decision. What kind of impasse resolution technique is being used? a) Lockout b) Conciliation c) Fact-finding d) Interest arbitration e) Mediation

C

Cahir works in HR for a union shop. He is adjusting the pay system to the new rates that have just been set as part of the union negotiating team. What step of collective bargaining is Cahir performing? a) Data collection. b) Preparing to negotiate. c) Contract administration. d) Demand matching. e) Negotiating.

C

China is the most heavily unionized country in the world with over 200 million union members. What is the primary goal of the All-China Federation of Trade Unions, the main union in China? a) Prevent layoffs and terminations b) Monitor and defend member complaints c) Prevent labor disputes and stabilize labor relations d) Improved working conditions e) Higher wages for factory workers

C

Leandro works in a union shop, but he has refused to join the union. He pays the union a sum of money equal to union fees and dues as a condition of continuing employment. These monies are used exclusively for collective bargaining purposes. Leandro is working in a(n) a) closed shop. b) union shop. c) agency shop. d) open shop. e) checked shop.

C

Peyton has just been hired to administer a union contract. She will be involved all of these activities EXCEPT: a) providing information to all union members and management personnel. b) implementing the contract. c) interpreting the contract and grievance resolution. d) monitoring activities. e) negotiating the pay rates.

E

Morgan, a charge nurse, voted in a union election in her former job. Now, in a different organization, she has been told that she is ineligible to vote. Why can't she vote? a) NLRB has ruled that health care workers can no longer be unionized. b) Part time workers are not eligible to vote. c) Management considers her a supervisor - she makes independent decisions in guiding the actions of other nurses. d) Employees may only vote in one union election. e) The union says that charge nurses should not be part of the bargaining unit.

C

Myles, a typesetter, tried to organize a union in his nonunion printing shop. A year and a half ago a vote rejected unionization. Now he has secured authorization cards signed by 100 of the 200 workers. What else does he need to do before having another union election? a) Get additional signatures. At least 75% of employees must sign authorization cards before an election will be held. b) Get signatures on the right form. Representation certification preference, not authorization, is the form required by the NLRB before elections. c) Petition NLRB for an election. d) Wait. NLRB will hold an election only once every other year. e) Apply to the national printing union for recognition.

C

ONYX, a manufacturing firm wants to open a facility in a right-to-work state. Currently, the union is an agency shop to eliminate free riders. Olivia, the HR union expert, offers which of the following advice to ONYX? a) The agency security arrangement will be appropriate for the new facility. b) The agency security arrangement is illegal in the right-to-work state. Move to a union shop arrangement. c) The agency security arrangement is illegal in the right-to-work state. The only option is the open shop. d) With more support for unions, move to a union shop. e) Checked shops are the only legal union arrangements in the right-to-work states.

C

The National Labor Relations Act is commonly referred to as the a) Taft-Hartley Act. b) Landrum-Griffin Act. c) Wagner Act. d) Norris-LaGuardia Act. e) Railway Labor Act.

C

The National Labor Relations Board was established by the a) Taft-Hartley Act. b) Landrum-Griffin Act. c) Wagner Act. d) Norris-LaGuardia Act. e) Railway Labor Act.

C

When there is an impasse in negotiations, what can be used to establish a common ground in attempts at a settlement that is not binding for either party? a) Arbitration b) Fact-finding c) Mediation d) Final-offer arbitration e) Conciliation

C

Which of the following countries has the lowest unionization rate? a) Belgium b) Canada c) France d) United States e) Sweden

C

Which of the following is NOT a reason why employees join unions? a) Higher wages and benefits b) Greater job security c) Greater individual incentives d) Influence over work rules e) Compulsory membership

C

Which of the following is NOT an impasse-resolution technique? a) Conciliation b) Mediation c) Lockout d) Fact-finding e) Interest arbitration

C

Which piece of legislation permitted for the first time federal government employees the right to join unions? a) Railway Labor Act of 1926 b) Landrum-Griffin Act of 1959 c) Executive Order 10988 in 1962 d) Civil Service Reform Act of 1978 e) Taft-Hartley Act of 1947

C

An ironworkers union has been trying to negotiate a new contract with the contractor for months. The contract expired last night at midnight. All the workers showed up, on time, this morning, then walked off the site. What kind of technique is being used? a) Lockout b) Wildcat strike c) Fact-finding to settle the dispute d) Economic strike e) Mediation

D

Jordan joined the union when he was hired, but has decided the benefits are not worth the dues. He can drop his union membership and keep his job, but he has to wait until the next contract negotiation period. Jordan works in a(n) a) closed shop. b) union shop. c) agency shop. d) open shop. e) checked shop.

D

The legislation that passed the dispute settlement procedure that allows congressional and presidential intercession in the event of an impasse in transportation industry negotiations is the a) Taft-Hartley Act. b) Landrum-Griffin Act. c) Wagner Act. d) Railway Labor Act. e) Stevedores and Teamsters Alliance.

D

What was the approximate the unionization rate in the U.S. public sector in 2011? a) 17% b) 23% c) 29% d) 39% e) 47%

D

Which of the following is the strongest of the union security arrangements? a) Open shop b) Closed shop c) Agency shop d) Union shop e) None of the above

D

Which of the following was the most influential labor relations law in the United States? a) Railway Labor Act b) Landrum-Griffin Act c) Civil Service Reform Act d) Wagner Act e) Executive Order 10988

D

Union negotiations begin with the delivery of "demands" by the union. What goes on behind closed doors during the real negotiations? a) Each side tries to assess the relative priorities of the other's demands. b) An oral agreement is converted to a written document. c) Each side tries to combine proposals into viable packages. d) Both parties compromise. e) Bargainers seek to harmonize the lowest management offer with the highest union demand.

E

What is the next step in a grievance procedure after the company's management and the union grievance committee cannot come to an agreement? a) Strike b) Impasse c) Renegotiation of the contract d) Lockout e) Arbitration

E

Which of the following has the highest unionization rate? a) Belgium b) Canada c) Germany d) United States e) China

E

Why are security arrangements important to unions? a) Terrorist threats are increasing. b) Funds have been mismanaged in the past. c) Health care premiums are better controlled. d) Corporate espionage is increasing. e) Union membership rates influence union power.

E

A union victory is assured when a sizeable proportions of workers sign authorization cards.

F

Fortunately, union shops are legal in right-to-work states.

F

If a union drive is going on in an organization, one thing management should routinely do is to secretly observe and note who is distributing pro-union literature.

F

Interestingly, transportation is the least unionized private sector of the U.S. workforce.

F

The Taft-Hartley Act is also referred to as the National Labor Relations Act.

F

The most desirable form of union security from a union perspective is the open shop.

F

Under the terms of a union contract, wildcat strikes are legal and a legitimate way to enforce management compliance with a labor agreement.

F

Union membership in the United States reached its pinnacle of approximately 36 percent of the workforce in the early 1970s.

F

When an employer withholds union dues from a union member's pay check, this is a part of the maintenance of membership for the union member.

F

Greater job security is one reason an employee may wish to join a union.

T

It is considered an unfair labor practice for an employer to refuse to bargain collectively with the representatives chosen by the employees.

T

Of the U.S. workforce, government is the most unionized sector.

T

The Landrum-Griffin Act of 1959 was passed to address the public outcry over the misuse of union funds and corruption in the labor movement.

T

When labor union contract negotiations breakdown; the outcome is an impasse.

T