MGT475 CH5
The Association of Certified Fraud Examiners estimates that globally businesses lose how much each year due to fraudulent activity?
$2.9 billion
Which of the following does not describe a servant leader?
The leader's primary role is to communicate to others.
Hume and Smith argued that ________ are central to moral judgment.
emotions
An individual who tells his superiors that he is responsible for completing 90% of the work done by his group is probably guilty of which type of bias?
overclaiming credit
Over _______ is currently invested in mutual funds that focus on companies that demonstrate commitment to the environment, ethics, and social responsibility.
$2 trillion
Even in purely economic terms, in 2010 the Association of Certified Fraud Examiners estimated that businesses around the world lose ______ every year to fraudulent activity.
$2.9 billion
Which of the following is not true regarding personal values and organizational values?
An individual leader's personal values are unlikely to play a significant role in an determining team values.
True or false: Servant leadership has been hailed across the board as the most promising leadership style for large companies.
False
True or false: Studies show that predictions of ethical behavior are generally consistent with actual behavior.
False
Values that refer to modes of behavior are called ______ values.
instrumental
The direction of communication at Enron can best be described as ___.
top-down
All of the following except which describe the interpersonal behaviors of ethical leaders?
They articulate a consistent ethical vision.
The notion of 'do what you want others to do to you' refers to which type of thinking?
Care based
The group of workers identified by Zemke as entrepreneurial individuals who embrace change and take a free agency approach to their jobs are the ______.
Gen Xers
_____ doubt the wisdom of traditional racial and sexual categorizing and seek seeking teamwork, security, and work-life balance as they move into the workplace.
Millennials
Which type of leadership can best be described as literally involving serving others?
Servant
Which type of thinking is associated with the Golden Rule?
Care-based
represents an organization's purpose, guiding principles, basic identity, and most important values.
Core ideology
Which of the following is not one of the 'fronts' of leadership action important to establishing an ethical organizational climate?
Structural realignment
Successful managers typically subscribe to
Theory Y.
True or false: Although most people purport to judge others by their merits, research shows that implicit prejudice often distorts their judgments.
True
True or false: It is important for leaders to internalize a strong set of ethics.
True
Which type of bias is present when an individual encourages his client to purchase a product that may not be right for the client, but that would earn the individual a hefty sales commission?
conflict of interest
Principles of right conduct or a system of moral values are referred to as _____.
ethics
Principle-centered leadership suggests a fundamental interdependence between all of the following levels of leadership except
impersonal.
Prejudice that occurs without the individual's awareness refers to _____ prejudice.
implicit
A manager who chooses a job applicant who is more like herself rather than another applicant who is not like her is demonstrating _______ _______.
in-group favoritism
When an individual shows a systematic pattern of acts of kindness towards people who are like them, they are demonstrating _______ ______.
in-group favoritism
When organizational leaders fail to embrace and enforce ethical standards and norms and even condone misbehavior, the organization has which type of climate?
Unethical climate
A researcher who ask subordinates to speculate whether they think their manager would be likely to act unethically is using a _____ reputation approach to measuring leader integrity.
dubious
Which type of approach should subordinates use when assessing managerial integrity?
dubious reputation
Leaders who show they understand the world as we see and experience it show .............
empathy
Research shows that the relationship between how we think we should act and our actual behavior is
often inconsistent.
A leaders who's primary motivation is to help others can best be described as ...................... leaders.
servant
Avolio and his associates have defined ethical leadership as having eight core components.
False
When we overestimate the quality of our own work and contributions to our team, we are showing which type of bias?
Overclaiming credit
Which of the following is not one of the four general categories of attitudes and behaviors associated with ethical leadership and ethical role models?
Personal behaviors
Leaders who demonstrate their commitment to higher principles through their actions demonstrate strong _______.
Integrity
Reinterpreting otherwise immoral behavior in terms of a higher purpose refers to
Moral justification
A boss who exaggerates her anger at an employee's mistake to 'teach a lesson' is demonstrating which type of leadership?
Inauthentic
Which of the following is not a benefit of having a strong ethical climate?
Increased organizational costs and complexity
The question of whether you should tell authorities that your spouse has a highly contagious and dangerous disease or protect her privacy is an example of which ethical dilemma?
Individual versus community
Which of the following is not part of the concept of moral potency?
Moral justification
Which of the following is a criticism of servant leadership?
Servant leadership suggests that serving others is an end to itself rather than a means to other organizational goals.
Deciding how to balance spending time with your children versus making a bigger commitment to your career is an example of which type of dilemma?
Short-term versus long-term
All of the following except which are characteristics most often associated with servant leadership?
Legitimacy
The term _____ ethical leadership refers to leadership behavior enacted by individuals who take action to maintain ethical standards in the face of questionable moral behaviors by higher ups.
Upward
Leaders who try not so much to avoid doing 'wrong things' but always do 'right things' are known as _______ leaders.
authentic
Which of the following is true about the dual-process theory of moral judgment proposed by Joshua Greene?
Moral judgments concerned primarily with "rights" and "duties" are made by automatic emotional responses.
Which of the following is not a description of the moral person as defined by Avolio?
Available
Moral _____ refers to an individual's belief in his capacity to mobilize various personal, interpersonal, and other external resources to persist despite moral adversity.
Efficacy
In contrast to previous generations, which group believes that leaders have to earn their positions, not be given them based on seniority?
Gen Xers
The four generations of values identified by Zemke include each of the following except ____.
Techies
True or false: Leaders sometimes fail as a result of a lack of fit between their personal values and those of the organization.
True
True or false: One's ethical judgments are negatively affected by conflicts of interest
True
Constructs representing generalized behaviors or states of affairs that are considered by the individual to be important are known as
values
Banners proclaiming Enron to be the 'world's leading company ' are an example of which element of the cult-like culture at the company?
A compelling and totalistic vision
Nazi concentration camp guards who absolved themselves of responsibility for their actions by saying they were merely following orders were using
displacement of responsibility.
All of the following are true of Theory Y except
people are not naturally industrious.
"The first imperative is to be a trustworthy person and that depends on both one's character and competence" This belongs to the _____ level of Covey's principle-centered leadership model.
personal
