Millennials

What Do Millenials Want?

Collaborative work Work life balance Boss to be a mentor Be their own boss Flexible work schedule To make the world a better place

Who are the Millennials?

Confident Team Oriented Tech Savvy Multi-Taskers Goal-Achievement Oriented Leisure Time Important Value Diversity/Self-Expression Sheltered Naive Low Tolerance for Ambiguity Conflict Avoidant Entitled/Special Lack of Respect for Hierarchies Need Praise Sensitive to Constructive Criticism Need explanations Cheating is acceptable

Average Performers

Job as String of Assignments Report not Solve Problems Work "Harder" not "Smarter" Boss only "Real" Customer Delivery more Important than Satisfaction Mismatch Efforts to Organization Needs

Why the Conflict? Expectations

Managers: Authoritative and decisive Individual contributors Structured through a chain of command Tell and perform Work up hierarchy from lower level to higher level assignments Millennials: Democratic with active involvement of subordinates Collaboratively work in teams Free flow of information and open lines of communication Discuss, explain importance, and coach;checklist Engage in interesting assignments immediately

Why Do We Care?

Millenials are 40% of the population Clashes between generations can directly affect satisfaction, productivity, and turnover Understanding and learning how each generation prefers to manage and be managed optimizes employee engagement

What Makes Your Generation Unique?

Millennial Technology use Gen X: Technology use Boomer: Work ethic Silent: WWII, Depression

Greatest Challenges for Millennials in the Workforce

Patience with the time it takes most things to happen Perceived lack of work ethic by the baby boomers Understanding their relative unimportance to the "big picture" of a business. Tolerating ambiguity The low level of technology in many businesses Having to do low level tasks; staying challenged Lack of flexibility in organizations; don't value forward thinking Working more hours than they want to; being forced into an 8-5 world

Professionalism: Behaviors of Star Performers

Taking initiative (Go Beyond Job Requirements, Volunteer, Promote New Ideas, Value Criticism, Plan for Future, Assignments, Takes Risks), networking( Gain Direct Access, Develop Valued Competencies, Barter Knowledge), self-management (Regulate own Commitments, Performance level, Career Growth, Time) Perspective (seek big picture, seek other viewpoints), followership (support organizational goals, think for yourself), teamwork effectiveness (Joint Responsibility, Shared Goals, Coordination), leadership (goal setting, action plan) Show and tell (present ideas persuasively), organizational savvy (understand competing interests, address conflicts, promote cooperation)

Why the Conflict?

values and motivations