MIS 301 Final

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___ cellular networks used analog signals and had low bandwidth.

1G

___ is an autonomous device that monitors its own condition as well as physical and environmental conditions around it, it is an underlying technology of ___.

A wireless sensor , the IoT

___ use internal batteries for power and they broadcast radio waves to a reader.

Active RFID codes

Electronic checks are primary used in ___.

B2B

___ comprises the vast majority of e-commerce by volume.

B2B

Analytical CRM systems provide ___ by analyzing customer behavior and perceptions.

BI

___ is an example of a customer ratings and reviews website.

Buzzillions

You file your taxes online. This is an example of ___ e-commerce.

C2C

A call center is a ___.

CIC

___ is a CRM operation in which organizational representatives use multiple channels to communicate with customers.

CIC

___ is an approach that integrates various automated factory systems.

CIM

___ systems are important because customers are ___ powerful than ever, these systems out the intimacy back into customer service.

CRM , more

What is not a use for data mining?

Comparing products

The national basketball association's first analytics system, ___ , focused on ___.

CourtVision , offense

Examples of ___ include sensitivity, what-if, and goal-seeking analyses.

DSS

___ is an extended ERP module.

E-business

___ is a communication standard that enables business partners to exchange routine documents electronically.

EDI

MRP is an earlier evolution of ___.

ERP

___ systems are an evolution for FAIS.

ERP

___ are designed to correct a lack of communication among ___.

ERP , FAIS

Each department or functional area within an organization has its own collection of application programs or ___.

FAIS

What does not help with managing supply chain information.

GPS

___ satellites move a little relative to a point on the Earth.

MEO

The planning processes that integrates production, purchasing, and inventory management of interdependent items is called...

MRP

___ is the correct evolution of POM planning.

MRP , MRP II , ERP

___ is a more complex, integrated software that can handle money and labor in addition to production, purchasing, and inventory management.

MRP II

___ is a medium - range wireless network.

MiFi

___ is a small, portable wireless device that provides users with permanent Wi-Fi hotspot wherever they go.

MiFi

___ is a short - range wireless network.

NFC

___ is designed to be embedded in mobile devices and can be used with mobile wallets. It is ___ - range wireless network technology.

NFC , short

Most organizations design TPS to process transactions as soon as they occur. This is called...

OLTP

The ___ function is responsible for managing the organization's supply chain.

POM

___ rely entirely on readers for their power, are less expensive, and can be read only up to 20 feet.

Passive RFID codes

___ is an example of a sponsored reviews website.

PayPerPost

___ provides a live notification when its customers are close to physical stores that sell its products. The company then uses Foursquare to send them coupons and discount info.

PepsiCo

___ allows manufacturers to attach tags with antennas and computer chips on goods and then track their movement through radio signals.

RFID

The leading ERP software vendor is ___.

SAP

___ is a customer-facing CRM application.

SFA

___ is the component of an operational CRM system that automatically records all of the components in a sales transaction process.

SFA

___ is the best-known on-demand CRM vendor.

Salesforce

___ is a medium - range wireless network.

Super Wi-Fi

___ is a wireless network proposal that creates long - distance wireless internet connections, it uses the lower - frequency " white spaces" between broadcast TV channels.

Super Wi-Fi

An ___ is typically used to manage inventory.

TPS

___ is not an inter-organizational system.

TPS

___ are inputs for ___.

TPS , FAIS

___ is the greatest concern in the peer - to -peer economic model.

Trust

___ is not an example of a social marketplace.

Tujia

___ does not promote its use of filter bubbles.

Twitter

___ does not use a peer - to - peer business model.

Twitter

___ is an example of microblogging.

Twitter

Fireman often use ___ to communicate with each other in burning buildings.

UWB

What is not a barrier to Wi-Fi expansion

Usability

The Walmart and P&G relationship is an example of ___.

VMI

___ eliminates the need for the company to submit purchasing orders.

VMI

Extranets use __ technology to make communication over the internet more secure.

VPN

___ is an advantage of cloud-based ERP systems.

access

Many experts believe ___ is the solution to the challenge of making money from social networking sites and social commerce sites.

advertising

ANXeBusiness is an example of ___.

an industry's extranet

TaKuDu designed cloud - based ___ software to ___.

analytics , detect water leaks

You are an executive working for a Fortune 500 company. You want to see CSFS, ROI, NPV, and other financial information. You would look at the ___ wall in the Management Cockpit.

black

___ is a short - range wireless network.

bluetooth

___ is when a business sells a group of products or services together at a lower price than their combined individual prices.

bundling

___ is an extended ERP module.

business intelligence

Group purchasing is a common technique in a ___.

buy-side marketplace

___ is not an important technology in analytical CRM systems.

campaign management

A ___ system tracks all communication between the company and the customer, the purpose of each communication, and any necessary follow-up.

contact mangement

___ is a disadvantage of ERP.

cost

With the ___ approach to on-premise ERP implementation, a company develops new ERP functions designed specifically for that firms.

custom

You want to implement an ERP system, but you do not want to buy something from SAP or Oracle. Since you are building an ERP system from scratch, this is called an approach to ERP implementation.

custom

___ is the loss of a certain percentage of customers over time.

customer churn

___ refers to the practice of registering or using domain names for the purpose of profiting from the goodwill or the trademark that belongs to someone else.

cyber-squatting

A transaction is any business event that generates ___ worthy of being captured and stored in a database.

data

Affinity analysis is a ___ application.

data mining

Simpa Networks turned to DataKind to ___ a credit-scoring model for potential customers.

develop

You are looking at a sales report from last month. You notice one salesperson's numbers are much lower than the rest, so you click on that person's name to get more details on the products they sold last month. You are using ___ feature of a dashboard.

drill down

___ is a capability of dashboards that gives the user the ability to go to details at several levels by a series of menus or by clicking on a portion of the screen that can be expanded.

drill down

You get a sales report every month to show the products sold from each state. You notice the sales from California are down from last month, so you click on the state to get more detailed info on each sales person. You notice one salesperson sold 10% of what he did the previous year. This is an example of ___.

drill-down

With ____ , transactions are conducted efficiently because buyers and sellers all meet in one place.

electronic exchanges

___ is a benefit of ERP.

flexibility

Boeing uses a ___ -end CRM system because it ___ staff activates in a campaign to sell its products.

high , coordinates

___ exchanges connect buyers and sellers across many industries.

horizontal

answering the questions "did this option work as proposed" occurs in the ___ phase of the IDC.

implementation

Social ___ is the monitoring, collection, and analysis of socially generated data to make strategic decisions.

intelligence

Considering the nature of decision, acquiring and using resources efficiently in accomplishing organizational goals is

management control

___ is the number of shares of the company's stock outstanding multiplied by the price per share of the stock.

market capitalization

`The optimal result of the organization's CRM efforts is to ___ the number of high-value repeat customers while ___ customer churn.

maximize , minimizing

___ is not a statistical tool used for predictive analysis.

multidimensional analysis

Organizations must have a strategy for managing all the resources that are involved in meeting customer demand for their product or service. This strategy is developed in the ___ component of SCM.

plan

____ analytics examines recent and historical data to detect patterns and predict future outcomes and trends.

predictive

You would use optimization or simulation for ___ analytics.

prescriptive

___ is a ratio between the inputs and outputs for which a manager is responsible.

productivity

You are an executive working for a Fortune 500 company. You want to see how your company is performing compared to other businesses in your industry and you want to see how your marketing campaigns are performing. You would look at the ___ wall in the Management Cockpit.

red

___ is a decisional role.

resource allocator

In the ___ component of SCM, supply chain managers create a responsive and flexible network for receiving defective, returned, or excess products back from their customers, as well as for supporting customers who have problems with delivered products.

return

A major method of procuring goods and services in the buy-side model is the ___ auction.

reverse

As the CEO of Widget INC, you get a monthly report in the percentage of orders going through e-commerce. This is an ___ report.

routine

___ reports are produced as scheduled intervals.

routine

Every year, you have to give each of your employees a performance review and decide whether they have earned a raise. This is a ___ decision.

semistructured

___ decisions are partially routine and partially complex.

semistructured

You are a marketing manager responsible for planning the budget for your department. This is a ___ task and a ___ decision.

semistructured , management control

Modern credit cards are ___ cards.

smart

Simpa Networks provides ___ power for people and small businesses.

solar

___ is an extended ERP module.

supply chain managment

___ is a disadvantage of EDI.

the number of standards

Sourcing and procurement from external suppliers are ___ activities.

upstream

___ is a business strategy in which a company purchases its upstream suppliers to ensure that its essential supplies are available as soon as the company needs them.

vertical integration

___ marketing is word - of - mouth adverting.

viral

___ organizations are only online

virtual

If you want to implement an ERP system but cannot afford to make large investments in IT, ___ ERP is a good solution.

SaaS

___ is an informational role.

analyzer

The ___ is a model in which organizations attempt to procure needed products or services from other organizations electronically.

buy-side marketplace

Suppose you are failing one of your classes. Based on your evaluation, you decide to start paying attention in class and talking to the teacher about ways to improve. This decision is part of the ___ phase of the IDC.

choice

___ organizations have physical and online dimensions.

clicks - and - mortar

A TPS supports the monitoring, collecting, storage, and processing of ___ from the organization's basic businesses transactions.

data

___ is an interpersonal role.

figurehead

In ___ auctions , sellers solicit bids from many potential buyers, these auctions result in ___ prices over time.

forward , higher

The ___ process originates in the sales department and ends in the accounting department.

fulfillment

___ is not a stage in the IDC.

information

Suppose you are failing one of your classes. If you don't know what the problem is, you need to enter the ___ phase of the IDC.

intelliegence

You decide to change your business processes in order to implement SAP without making any changes to it. This is an example of the ___ approach to ERP implementation.

vanilla

In ___ auctions , one buyer wants to purchase a product or service, these auctions result in ___ prices over time.

reverse , lower

___ cards contain a chip that can store a large amount of info as well as on a magnetic stripe for backward compatibility.

smart

In ___ , recipients of your marketing notices send info about your product to their friends.

viral marketing

You are a musician. You only sell your songs on iTunes. This is an example of a ____ business.

virtual

The key developments of Web ___ were the creation of websites and the commercialization of the web.

1.0

Almost ___ of consumers are more likely to purchase from a site that offers ratings and reviews.

2/3

The ___ rule of thumb is that ___ percent of individuals contribute ___ percent of the content.

20-80 , 20 . 80

___ cellular networks used digital signals primarily for voice communications and provided data communication up to 10 Kdps.

2G

About the ___ of water distributed by utilities around the world is lost to leaks , TaKaDu has reduced this is ___ for Jerusalem.

30 , 10

___ cellular networks use digital signals and can transmit voice and data at different speeds based on how fast the user is moving, it supports video, web browsing, and instant messaging.

3G

LTE is ___ cellular technology.

4G

Approx ___ % of consumers consult reviews before making an online purchase.

50

___ is expected to be developed by 2020.

5G

___ is a two - dimensional code that can store much more info than ___.

A QR code, bar codes

You adopt a child and need to update your healthcare benefits to include that new child. This is an example of ____ e-commerce.

B2E

ERP systems that include administrative, sales, marketing, and HR processes are referred to as ___.

ERP II

___ systems are inter-organizational ERP systems that provide web-enabled links among a company's key business systems and its customers, suppliers, distributors, and other relevant parties.

ERP II

___ link business partners over __ by providing them accesses to certain areas of each other's corporate ___.

Extranets , the Internet , intranets

__ is a customer-touching CRM application.

FAQs

___ are user - generated classification that use ___ to categorize and retrieve web pages , photos, videos., and other web content.

Folksonomies , tags

___ is not an ERP software vendor.

IBM

The adoption of ___ has been an important factor in the development of the Internet of Things.

IPv6

___ is an example of a CSF.

Improving customer satisfaction.

___ delivers the precise number of parts to be assembled into a finished product at precisely the right time.

JIT

___ is a capability of dashboards that are specific measures for CSFs.

KPI

___ is an example of a shopping community.

Kaboodle

medium - range wireless networks are technology.

LAN

___ satellites have the shortest orbital life.

LEO

___ advertises on Facebook by enabling consumers to populate a "shopping cart" based on what their friends think they would like.

Levi's

___ is an example of a group shopping website.

LivingSocial

___ attracts video game lovers and sports enthusiasts through contests. The company also encourages the most dedicated community members to contribute ideas on company products.

Mountain Dew

Suppose you use Speedpass+ Exxon and Mobil to pay for your gas. This is ___ technology.

NFC

___ advertising is a sales pitch that fits into the flow of info being shown.

Native

If you analyze a data cube, this is an example of using ___.

OLAP

___ involves slicing and dicing the data, drilling down in the data, and rolling up data to greater summarization.

OLAP

___ is an analytical CRM technology.

OLAP

___ is a business strategy that enables manufacturers to share product-related data that supports product design and development and supply chain operations.

PLM

___ appear underneath the active windows.

Pop-under ads

___ allows anyone to syndicate any content to anyone who as an interest in subscribing to it.

RSS

___ is a system in which any object, natural or manmade., has a unique identity and is able to send and receive info over a network without human interaction.

The IoT

___ is a short - range wireless network.

UWB

___ is a high - bandwidth wireless technology with transmission speeds in excess fo 100 mbps. It is a ___ - range wireless network technology.

UWB , short

___ occurs when the supplier, rather than the retailer, manages the entire inventory process for a particular or group of products.

VMI

___ uses Clarabridge text analytics software to analyze comments from its online notes, e-mails, receipt - based surveys, and social media.

Wendy's

___ analysis attempts to predict the impact of changes in the assumptions (input data) on the proposed solutions.

What - if

___ is a medium - range wireless network.

Wi-Fi

___ is a substitute for Bluetooth.

Wi-Fi Direct

___ is a wide - range wireless network.

WiMAX

Which of the following is not a problem associated with channel conflict.

alienating customers

___ are electronic billboards that promote a product or a vendor.

banners

RFID was developed to replace ___.

bar codes

With ___ , an intermediary administers online exchange of surplus products or the company receives "points" for its contribution, which it can use to purchase other needed items.

bartering online

If your organization collects transactions and processes them at night, this is called...

batch processing

You decide to purchase SAP but modify it to handle your specific business processes. This is an example of the ___ approach to ERP implementation.

best - of - breed

You are an executive working for a Fortune 500 company. You want to see how each factory floor worker is performing compared to every other worker. You would look at the ___ wall in the Management Cockpit.

blue

Your cable company sells you a package deal with internet, phone, and TV. This is an example of ___.

bundling

Verification / testing of the proposed solution and picking an option occur in the ___ phase of IDC.

choice

Your southern region is not doing very well. You want to know why, so you ask for a special report showing the numbers for the southern region compared to the northern, eastern, and western regions. This is an ___ report.

comparative (& ad hoc)

___ is part of the ___ process and involves customizing the product in response to a customer request.

configure-to-order , fulfillment

___ marketing is when companies social computing tools to obtain feedback from customers.

conversational

Amazon's recommender system is an example of ___.

cross-selling

___ is the marketing of additional related products to customers based on a previous purchase.

cross-selling

___ is an extended ERP module.

customer relationship management

Data reduction is the conversion of raw ___ into a smaller amount of more useful ___.

data , information

If you want to know the items customers typically buy together so that you can place them next to each other on the shelf, you would be using ___.

data mining

___ can perform two basic operations: 1. identifying previously unknown patterns and 2. predicating trends and behaviors.

data mining

___ is not a statistical tool for prescriptive analysis.

data mining

In the ___ component of SCM, organizations coordinate the receipt of customers orders, develop a network of warehouses, select carriers to transport their products to their customers, and create an invoicing system to receive payments.

deliver

The ___ component of SCM is often referred to as logistics.

deliver

The Esurance Coverage Rules Engine is mostly a ___ analytics system.

descriptive

You would use OLAP and DSS as statistical procedures for ___ analytics.

descriptive

___ analytics answers the question "what has happened".

descriptive

Suppose you are failing one of your classes. You know you need to pay attention in class, study everyday, take better notes, read the book before lectures, or talk to the teacher about ways to improve. You developed this list in the ___ phase of the IDC/

design

Validation of the model and answering the question "what are my options" occur in the ___ phase of the IDC.

design

GIS is a computer-based system for capturing integrating, manipulating, and displaying data using ___.

digitized maps

___ materials are inputs to the manufacturing process.

direct

Distribution is a ___ activity.

downstream

You use FedEx and UPS to ship your products to customers. This is an example of a ___ activity.

downstream

a ___ report displays a greater level of detail.

drill-down

___ cards allow customers to charge online payments to their credit card accounts.

electronic credit

In ____ , businesses request quotes from suppliers.

electronic tendering

___ is a capability of dashboards that highlights deviations larger than certain thresholds.

exception reporting

Dashboards evolved from ___.

executive information systems.

Metacritic is an example of ___ ratings and reviews.

expert

___ flows involve money transfers, payments, credit card information and authorization, payment schedules, e-payments, and credit-related data.

financial

Operational CRM systems support ___ - office business processes that ___.

front , directly interact with customers

You want to spend a maximum of $100,000 on your first house. You need to use a ___ analysis to figure out the location and size of those types of homes.

goal - seeking

___ analysis attempts to calculate the value of the inputs necessary to achieve a desired level of output.

goal - seeking

___ flows consist of data related to demand, shipments, orders, returns, and schedules, as well as changes in any of these data.

information

Suppose you are failing one of your classes. If you don't know what the problem is, you need to enter the ___ phase of the IDC.

intelligence

CRM systems are ___ systems.

inter-organizational

Packing, assembling, or manufacturing are ___ activities.

internal

You work on the assembly line of a BMW in South Carolina.

internal

Businesses use customer ___ to create highly individualized offers that customers are more likely to accept.

intimacy

a ___ report summarizes the performance of critical activities.

key indicator

___ is an interpersonal role.

leader

Organizations typically invest in cloud-based ERP systems because they are ___.

less expensive

___ is the customer's potential revenue stream over a number of years.

lifetime value

Amazon uses a ___-end CRM system because it ___.

low , recommends products to returning products

In the ___ component of SCM, supply chain managers schedule the activities necessary for production, testing, packaging, and preparation for delivery.

make

The ___ component of SCM is the most metric-intensive part of the supply chain in which organizations measure quality levels, production output, and worker productivity.

make

The pull model is also called ___ which means the production begins with a ___.

make-to-order , customer order

___ is the part of the ___ process and occurs when the company is trying to fulfill a specific customer order.

make-to-order , production

The push model is also called ___ which means the production begins with a ___.

make-to-stock , forecast

___ is part of the ___ process and occurs when the company is trying to increase its inventory.

make-to-stock , production

An electronic ___ is a collection of individual shops consolidated under one internet address.

mall

An electronic ___ is a central, virtual market space on the web where many buyers and many sellers can conduct e-commerce and e - business activities.

marketplace

___ feature remix-able applications and data.

mashups

___ is not an example of collaborative consumption.

mass customization

___ flows are the physical products, raw materials, supplies, and so forth that flow along the chain.

material

EDI decreases ___.

message length

You use your smartphone to look up how much money you have in your bank account. This is an example of ___ commerce.

mobile

Many publishers view ___ advertising as risky because it has the potential to erode the publics trust.

native

___ CRM systems are hosted by an external vendor's data center.

on-demand

the concept of ___ is also known as utility computing or ___.

on-demand , SaaS

You decide to purchase Oracle's Netsuite CRM+ system. This is an example of ____ CRM system.

on-premise

___ CRM systems are purchased from a vendor and then installed on site.

on-premise

Above all, you want to implement the cheapest CRM system available. You are willing to accept any risks associated with this, so you want to implement a ___ CRM system.

open-source

It is really important that your customers are able to contact you anytime, anywhere, from any device. This suggests you should implement ___ CRM systems.

open-source

___ CRM systems are interactive systems that enable organizations to conduct communications related to sales, marketing, and customer service activities through portable devices for the purpose of building and maintaining relationships with its customers.

open-source

___ CRM systems have source code that is available to developers and users.

open-source

You want to be able to track the pencils in your store because they seem to be disappearing. You should want to mark the pencils with ____.

passive RFID codes

___ appear in front of the current browser window.

pop-up ads

Rent the Runway (RTR) thinks traveling women in the next 5-10 years will arrive at their hotel rooms with only one small bag and will find their closets already filled with rented clothing from RTR. This is ___ analytics.

predictive

Targeted marketing relies on ___ analytical information.

predictive

You would use linear, multiple, or logistic regression as statistical procedures for ___ analytics.

predictive

___ analytics answers the question "what could happen".

predictive

___ analytics drives the coupons you get at the grocery store when you use your loyalty card.

predictive

__ analytics answers the question "what should we do".

prescriptive

___ analytics require ___ analytics.

prescriptive , predictive

With ___ , customers use the internet to self-configure products or services.

product customization

A ___ system is a comprehensive source of information regarding products and services.

product knowledge

What is a ratio between the inputs and outputs for which a manager is responsible.

productively

EDI increases ___.

productivity

___ cards allow businesses to charge online payments to their credit card accounts.

purchasing

Simpa networks uses a ___ model to provide solar power.

rent - to -own

A ___ system is a mathematical technique for estimating future sales.

sales forcasting

A ___ system lists potential customers or customers who have purchased related products , that is, products similar to those that the salesperson is trying to sell to the customer.

sales lead tracking

___ transmissions systems can have a large coverage are but their signals experience propagation delay.

satellite

___ is an advantage of cloud-based ERP systems.

scalability

The biggest problem with using wireless networks is ___.

security

___ is part of the ___ process and involves sending goods that are in the warehouse to customers.

sell-from-stock , fulfillment

In the ___ , organizations sell their products or services to other organizations electronically from their own private e-commerce marketplace website or from a third-party website.

sell-side marketplace

You are a jeweler who wants to make sure you have the maximum number of diamonds for sale. You notice that the number of diamonds available drops more when the size is relevant versus when the color is relevant. By comparing these factors, you are conducting a ___ analysis.

sensitivity

Morton's Steakhouse utilized a ___ CRM system to surprise a customer with a meal.

social

__ CRM systems use social media technology and services to enable organizations to engage their customers in a collaborative conversation in order to provide mutually beneficial value in a trusted and transparent manner.

social

In the ___ component of SCM, supply chain managers develop pricing, delivery, and payment processes with suppliers, and they create metrics to monitor and improve their relationships with their suppliers.

source

In the ___ component of SCM, supply chain managers develop processes for managing their goods and services inventory.

source

___ are unsolicited e-mail.

spam

___ is an informational role.

spokesperson

PayPerPost is an example of ___ review.

sponsored

___ is a capability of dashboards that reflect the latest data available on KPIs or some other metric often in real time.

status access

Gift cards are ___ cards.

store - value money

As a purchasing manager, you have to purchase widgets every week to replenish your inventory. This is a ___ decision.

structured

___ decisions deal with routine and repetitive problems.

structured

You are an employee in Inside Sales. This means you take calls and address customer issues like entering orders, updating orders, and providing order status reports. This is a ___ task and an ____ decision.

structured , operational control

___ allow users to place info in multiple, overlapping associations rather than in rigid categories.

tags

Find my iPhone is an example of

telemetry

___ is the wireless transmission and receipt of data gathered from remote sensors.

telemetry

Stockpiling is most likely to occur with ___.

the bullwhip effect

___ refers to the erratic shifts in orders up and down the supply chain.

the bullwhip effect

Management is a process by which an organization achieves its goals (called ___) through the use of resources (called ___).

the outputs , inputs

The ___ defines the shift to analytics in the national basketball association.

three-point shot

___ is the amount of bandwidth actually available for you to use.

throughput

QR codes are not larger than bar codes because they store info both horizontally and vertically.

true

As a board member, you recommend hiring a new CEO to address the scandals that have been reported in the Wall Street Journal. This is an ____ decision.

unstructured

___ decisions deal with "fuzzy", complex problems.

unstructured

You are the CEO of Widgets R Us. You know your widgets need to be more efficient and cost less, so you asl R&D to develop a plan. This is an ___ task and a ___ decision.

unstructured , strategic planning

Esurance used the concept of ___ to get customers to add towing to their packages.

up-selling

___ is a strategy in which the salesperson provides customers with the opportunity to purchase related products or service of greater value in place of, or along with, the consumer's initial product or service selection.

upselling

`You want to buy a 65" TV, but a sales representative talks you into the 70" TV because it is only a little more expensive and will still fit nicely into that spot on your wall. This is an example of ___.

upselling

You purchase raw metal, glass, and leather to manufacture your new car from various suppliers. You are conducting business ___.

upstream

With the ___ approach to on-premise ERP implementation, a company implements a standard ERP package using the package's built-in configuration options.

vanilla

___ exchanges connect buyers and sellers in a given industry.

vertical

Suppose you fo through your neighborhood to figure out how many wireless networks are unsecure. This is ____.

war driving

The procurement process originates in the ___ department and ends in the ___ department.

warehouse , accounting

___ deliver functionality as services rather than as packaged software.

web services

You assume the inflation rate will remain constant over the next few years, so you consider purchasing a home with a variable interest rate. You decide to double-check this assumption with a ___ analysis.

what - if

___ analysis determines the change in an output given the change in a particular input while keeping all other inputs constant.

what - if

You are an executive working for a Fortune 500 company. You want to see the status report on your strategic project that extends your business to China. You would look at the ___ wall in the Management Cockpit.

white

Organizations do not typically use ___ to follow consumers' social networking comments.

wikis

___ are an example of harnessing collective intelligence.

wikis

In ___ , manufacturers or retailers sell directly to customers.

online direct marketing

The ___ process originates in the warehouse department and ends in the warehouse department.

production

As the principal of a local high school, you want to install a wireless WAN to give students better, more secure access to the Internet. You requests bids from a few local service providers to get the best price. This is an example of a ___ auction.

reverse

___ occurs when shoppers visit a brick - and - mortar store but then purchase online.

showrooming

___ cards allow you to store a fixed amount of prepaid money and then spend it as necessary.

store - value money

An electronic ___ is a website that represents a single store.

storefront

___ decisions deal with "fuzzy" , complex problems.

unstructured

___ decide what data should be stored in an organization's data warehouse.

users

An electronic tendering system uses ___ with a ___ auction mechanism.

B2B , reverse

Sell-side marketplaces are similar to the ___ model.

B2C

In ___ , vendors ask partners to place logo on the partner's website and then pay that partner a commission.

affiliate marketing

You own a restaurant in New York City. This is an example of a ___ organization/

brick - and - mortar

You sell popcorn in downtown Chicago. It became so popular that you started a website so people all over the country can get your popcorn delivered to their doorstep. This is an example of a ___ business.

clicks - and - mortar

___ are the main threat to privacy on the internet

cookies

___ is an advantage of cloud-based ERP systems.

cost

___ are independently owned by a third party and connect many sellers with many buyers.

electronic exchanges

With ___ , small buyers aggregate demand to create a large volume and then negotiate lower prices.

group purchasing

___ materials are those items that are needed for MRO.

indirect

SCM systems are ___ systems.

inter-organizational

Systems that manage processes originating in one company and concluding in another company are called ___ systems.

inter-organizational


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