MIS 3302 - Chapter 5

Microsoft SharePoint is an example of what type of technology? a) A content management system b) An employee portal c) Groupware d) Social software

a) A content management system

Which of the following types of communication is asynchronous? a) Messages posted on Facebook b) A virtual meeting c) Chatting online d) A phone call

a) Messages posted on facebook

Which of the following is true of online product reviews? a) Online product reviews can be skewed by companies and their competitors. b) Choosing content for a social networking site doesn't require a great deal of planning. c) Negative information will go away if companies ignore it. d) A company can use the legal system to improve its image and ensure negative comments are removed from Web sites.

a) Online product reviews can be skewed by companies and their competitors

One major criticism of blogs, especially by professional writers, is called the ______________ of journalism. a) amateurization b) widening c) Internet d) e-commerce

a) amateurization

Wikis

are collaborative Web sites where visitors can add, delete, or modify content on the site, including the work of previous authors

Which of the following refers to technology that allows users to publish, edit, version track, and retrieve digital content? a) Groupware b) A content management system c) Social software d) An employee portal

b) A content management system

Which of the following is a type of synchronous communication? a) A webcast b) Chatting online c) A slideshare presentation posted on the Web d) A microblog

b) Chatting Online

Dropbox is an example of a __________ collaboration tool. a) LAN-based b) cloud-based c) public-based d) flash-based

b) Cloud-based

Which of the following best describes a mashup? a) It is an online diary made up of chronological entries. b) It is a new application or Web site that uses data from one or more service providers. c) It is a Web site that allows people to post, add, edit, comment, and access information. d) It includes sites like Facebook.

b) It is a new application or Web site that uses data from one or more service providers.

A group of employees is tasked with collecting information related to eSports to identify the potential for a venture. The employees are entirely dependent on information they find on the Internet and tag content using defined keywords to aid collaboration. Which of the following terms is most closely linked to the task the employees are performing? a) Social networking b) Social bookmarking c) Geotagging d) Social enterprising

b) Social Bookmarking

__________ is the use of integrated computer, telephone, video recording, and playback technologies that allow people to remotely interact with each other using their desktop computers. a) A Web log b) A wiki c) Desktop videoconferencing d) An employee portal

c) Desktop Videoconferencing

__________ describes data in terms of who, where, when, and why. a) Tagging b) Social bookmarking c) Metadata d) Blogging

c) Metadata

With __________, contributors organize online information regarding specific topics such as academic citations, wireless networks, books, and music. a) social bookmarking b) social networking c) social cataloging d) social enterprise

c) Social Cataloging

Which of the following is true of virtual teams? a) They cannot change size once they are formed. b) They are used only for systems development. c) They contain members from different geographic areas. d) Members must be located in the same building.

c) They contain members from different geographic areas

Which of the following versions of the Web allows people to collaborate and share information online? a) Web 1.0 b) Semantic Web c) Web 2.0 d) Web 3.0

c) Web 2.0

Which of the following defines groupware? a) Applications that embody core Web 2.0 values such as collaboration and social sharing b) Software that facilitates collaboration by allowing easy access to and transfer of documents or other files between people c) A system that allows users to publish, edit, version-track, and retrieve digital content d) A class of software that enables people to work together more effectively

d) A class of software that enables people to work together more effectively

Which of the following refers to technology that allows users to publish, edit, version track, and retrieve digital content? a) Groupware b) An employee portal c) Social software d) A content management system

d) A content management system

__________ refers to a group of people working together to achieve a common goal. a) Individualism b) Social networking c) Collective intelligence d) Collaboration

d) Collaboration

Which of the following is an asynchronous form of communication? a) Chatting online b) A face-to-face meeting c) A phone call d) E-mail

d) E-mail

Which of the following is true of online product reviews? a) Online reviews are not as damaging as traditional customer comment cards. b) Online reviews always provide an unbiased look at a business. c) Online reviews cannot be printed. d) Negative information about a company can go viral.

d) Negative information about a company can go viral

Facebook is the most popular __________ network in the world with over a billion monthly active users. a) cognitive b) Web 1.0 c) SQL d) social

d) Social