MIS Chapter 13

To understand and define the contents of data flows and data store, system builders use A) A data dictionary B) Process specifications diagrams C) User documentation D) Data flow diagrams

A) A data dictionary

___________ development focuses on rapid delivery of working software by breaking a large project into a series of small sub-projects that are completed in short periods of time using iteration and continuous feedback A) Agile B) Rapid application C) Joint application D) Object-oriented

A) Agile

Business process are annalyzed, simplified, and redesigned in A) Business process redesign B) Rationalization of procedures C) Automation D) Paradigm shift

A) Business process redesign

Fourth-generation tools cannot replace conventional development tools because they A) Cannot handle large numbers of transactions or extensive procedural logic B) Are not designed to integrate with legacy systems C) Do not incorporate methods for documentation D) Do ot incorporate methods for testing

A) Cannot handle large numbers of transactions or extensive procedural logic

An entire info system is broken down into its subsystems by using A) High-level data flow diagrams B) Low-level data flow diagrams C) Process Specifications D) Structured diagrams

A) High-level data flow diagrams

In order, what are the first three steps in BPM? A) Identify processes for change; analyzing existing processes; designing the new process B) Analyzing existing processes; Identify processes for change; designing the new process C) Identify processes for change; designing the new process; Implementing the new process D) Analizing processes to change; designing the new process; measuring the optimized process

A) Identify processes for change; analyzing existing processes; designing the new process

What is the purpose of responsive Web design A) It allows one Web site to serve different platforms, such as tablets, PCs, and mobile phones B) It allows Web site to respond quicky to changing user needs C) It enables Web sites to customize design according to user preferences D) It enables Web sites to customize content based on user location and preferences

A) It allows on Web site to serve different platforms, such as tablets, PCs, and mobile phones

The process of creating workable info systems in a very short period of time is called A) RAD B) JAD C) Prototyping D) B and C

A) RAD

To show each level of a system's design, its relationship to other levels, and its place in the overall design structure, structured methodologies use A) Structured charts B) Gantt and PERT charts C) Process specification D) Data flow diagrams

A) Structures charts

Which conversation process introduces the system first to a limited portion of the organization A) The pilot study strategy B) The phased approach strategy C) The limited cutover strategy D) The parallel strategy

A) The pilot study strategy

What is the primary driving factor in firms to select domestic outsourcing firms to build system solutions? A) To take advantage of technical skills the firm does not have B) To save labor costs C) To avoid change management issues D) All of the above

A) To take advantage of technical skills the firm does not have

In which type of systems building are the development stages organized so that tasks in one stage are completed before the tasks in the next stage begin? A) Traditional B) Prototyping C) RAD D) All of the above

A) Traditional

__________ provide(s) a methodology and tools for dealing with the organization's ongoing need to revise and optimize its numerous business processes. A) Business process redesign B) Business process management C) CASE tools D) TQM

B) Business process management

Groups of objects are assembled into software components for common functions, which can be combined into large-scale business applications, in which type of software development? A) Object-oriented development B) Component-based development C) Structured methodologies D) RAD

B) Component-based development

In an object-oriented development framework for a university, how would the classes- degree, mathematics, and physics be related A) Degree would be a sister class to mathematics and physics B) Degree is a superclass to mathematics and physics C) Mathematics and physics would be ancestores to degree D) Degree would be a subclass to mathematics and physics

B) Degree is a superclass to mathematics and physics

Which of the following is not an example of fourth generation development tools A) Microsoft Excel B) Graphics software, such as Photoshop C) Report generator D) Very high-level programming language

B) Graphics software, such as photoshop

As a technical project manager, you have decided to propose implementing a prototyping methodology for a small Web-based design project. What is the order of the steps you will follow in the project? A) Develop the prototype; use the prototype; revise and enhance the prototype B) Identify user requirements, develop the prototype; use the prototype; revise and enhance the prototype C) Define the requirements, develop solutions, select the best prototype, and implement the prototype D) Define the requirements, develop prototype, revise and enhance the prototype

B) Identify user requirements, develop the prototype; use the prototype; revise and enhance the prototype

A systems building approach in which the system is developed as successive versions, each version reflecting requirements more accurately, is described to be A) End-user oriented B) Iterative C) Object-oriented D) Agile

B) Iterative

Which type of systems development is characterized by significantly speeding up the design phase and the generation of info requirements and involving users at an intense level? A) RAD B) JAD C) Prototyping D) End-user development

B) JAD

In the direct cutover conversion strategy, the new system A) Is tested by an outsourced company B) Replaces the old one at an appointed time C) And the old are run together D) Is introduced in stages

B) Replaces the old one at an appointed time

Which process develops a detailed description of the functions that a new info system must perform A) Feasibility report B) Requirements analysis C) Systems design D) Test plan development

B) Requirements analysis

Systems design A) Describes what a system should do to meet info requirements B) Shows how the new system will fulfil the info requirements C) Identifies which users need what info where, when and how D) Is concerned with the logical view of the system solution

B) Shows how the new system will fulfil the info requirements

In what stage of systems development are designed specifications created A) System analysis B) System design C) Testing D) Conversion

B) System design

System Testing A) Includes all the preparations for the series of tests to be performed on the system B) Tests the functioning of the system as a whole in order to determine if discrete modules will function together as planned C) Tests each program separately D) Provides the final certification that the system is ready to be used in a production setting

B) Tests the functioning of the system as a whole in order to determine if discrete modules will function together as planned

Compared to the use of proprietary components, Web services promise to be less expensive and less difficult to implement because of A) Their ability to integrate seamlessly with legacy systems B) The use of universal standards C) The ubiguity of the Internet D) The ability to reuse Web services components

B) The use of universal standards

A bank has reworked its mortgage application process so that several steps are handled by computer software, and some steps are combined to reduce bottlenecks in processing. The goal is to gradually improve its efficiency over time. This is an example of A) Automation B) Rationalization of procedures C) Paradigm shift D) Business process redesign

B) rationalization of procedures

In a parallel conversion strategy, the new system A) Is tested by an outsourced company B) Replaces the old one at an appointed time C) And the old are run together D) Is introduced in stages

C) And the old are run together

Which type of fourth-generation language tools contains preprogrammed modules that can be used to create entire applications? A) PC software tools B) Report generators C) Application generators D) Application software packages

C) Application generators

The four kinds of structual organizational change enabled by IT, in order from least to most risky, are A) Rationalization, automation, reengineering, and redesigning B) Rationalization, automation, reengineering, and paradigm shift C) Automation, rationalization, reengineering, and paradigm shift D) Automation, redesigning, restructuring, and paradigm shift

C) Automation, rationalization, reengineering, and paradigm shift

Object-oriented modeling is based on the concepts of A) Objects and relationships B) Classes and objects C) Class and inheritance D) Objects and inheritance

C) Class and inheritance

Changes in hardware, software, documentation, or production to a production system to correct errors, meet new requirements, or improve processing efficiencies are termed A) Compliance B) Production C) Maintenance D) Acceptance

C) Maintenance

Object-oriented development could potentially reduce the time and cost of writing software because A) Object-oriented programming requires less training B) Iterative prototyping is not required C) Objects are reusable D) A single user interface object can be used for the entire application

C) Objects are reusable

Which type of fourth-generation language tools are end users most likely to work with? A) Report generators and query lang B) Report generators and application generators C) PC software tools and query lang D) PC software tools and report generators

C) PC software tools and query lang

An upscale organic foods grocery chain is implementing an info system that willl enable it to add same-day home delivery of groceries to its customers. This is an example of A) Automation B) Rationalization of procedures C) Paradigm shift D) Business process redesign

C) Paradigm shift

In object-oriented development A) The class is used as the basic unit of systems analysis and design B) An object is a collection of data that is acted on by external processes C) Processing logic resides within objects D) A strict, step-by-step development process is essential

C) Processing logic resides within objects

Unit testing A) Includes all the preparations for the series of tests to be performed on the system B) Tests the functioning of the system as a while in order to determine if discrete modules will function together as planned C) Tests each program separately D) Provides the final certification that the system is ready to be used in a production setting

C) Tests each program separately

CASE tools automate A) Documentation B) Code generation C) Creating data dictionaries D) All of the above

D) All of the above

In the traditional systems development lifecycle, end users A) Are important and ongoing members of the team from the original analysis phase through maintenance B) Are important only in the testing phases C) Have no input D) Are limited to providing info requirements and reviewing the technical staff's work

D) Are limited to providing info requirements and reviewing the technical staff's work

Transferring data from a legacy system to the new system would be defined by which catefory of system design specifications A) Input B) Database C) Manual procedures D) Conversion

D) Conversion

The primary tool for representing a system's component processes and the flow of data between them is the A) Data dictionary B) Process specifications diagram C) User documentation D) Data flow diagram

D) Data flow diagram

Which of the following is not a top priority in mobile application development? A) Designing for multitouch B) Saving resources C) Limiting the use of keyboards D) Designing for keyboard data entry

D) Designing for keyboard data entry

In automation A) Business processes are simplified B) Business processes are reorganized to cut waste and eliminate repetitive, paper-intensive tasks C) Standard operating procedures are streamlined to remove bottlenecks D) Employees are enabled to perform their tasks more efficiently

D) Employees are enabled to perform their tasks more efficiently

What is the greatest barrier to successful business process change A) Ineffective project management B) Usability of implemented solution C) Selecting the correct process to change D) Organizational change

D) Organizational change

You are an IT project manager for an advertising firm. The firm wishes to create an online tool that will be used to survey focus group reactions to products in development. The most important consideration for the firm is being able to offer the tool as soon as possible as a new corporate service. However, you know that many of the senior managers that are business owners of this project have difficulty in understanding technical or software development issues, and are likely to change their requirements during the course of development. What development method would be most successful for this project? A) RAD B) JAD C) End-user development D) Prototyping

D) Prototyping

Acceptance testing A) Includes all the preparations for the series of tests to be performed on the sytem B) Tests the functioning of the system as a whole in oder to determine if discrete modules will function together as planned C) Tests each program separately D) Provides the final certification that the system is ready to be used in a production setting

D) Provides the final certification that the system is ready to be used in a production setting

The idea that the achievement of quality control is an end in itself describes a main concept of A) BPM B) BPR C) Six sigma D) TQM

D) TQM

When systems are created rapidly, without a formal development methodology A) End users can take over the work of IT specialists B) The organization quickly outgrows the new system C) Hardware, software and quality standards ar less important D) Testing and documentation maybe inadequate

D) Testing and documentation maybe inadequate

The oldest method for building info systems is A) Component-based development B) Prototyping C) Object-oriented development D) The systems development lifecycle

D) The systems development lifecycle

Categories of tools for BPM include all of the following except... A) Tools to integrate existing systems to support business processes' improvements B) Tools to automate business processes C) Tools to identify and document business processes D) Tools to test the security of business processes

D) Tools to test the security of business processes

The entire system-building effort is driven by A) Organizational change B) Feasibility studies C) The info value chain D) User info requirements

D) User info requirements

A primary benefit of offshore outsourcing is that this can substantially reduce hidden costs.

False

A structure chart is a bottom-up chart, showing each level of design, its relationship to other levels, and its place in the overall design structure.

False

Documentation reveals how well the system has met its original objectives.

False

In component-based development, applications are developed one small portion at a time, with each portion able to function idependently.

False

Objects are grouped into hierarchies into classes.

False

Rationalization of procedures describes a radical rethinking of the business models.

False

Systems development activities always take place in sequential order.

False

TQM describes the measurement of quality as 3.4 defects per million.

False

The oldest method for building information systems is prototyping.

False

The three main platforms for mobile apps are iPhone/iPad, iOS, and Android.

False

A data flow diagram offers a logical and graphical model of information flow, partitioning a system into modules that show manageable levels of detail.

True

A problem with prototyping is that the systems constructed using this method may not be able to handle large quantities of data in a production environment.

True

CASE tools facilitate the creation of clear documentation and the coordination of team development efforts.

True

End-user-developed systems can be completed more rapidly than those developed through the conventional systems lifecycle.

True

Failure to properly address organizational changes surrounding the introduction of a new system can cause the demise of an otherwise good system.

True

Object-oriented development is more incremental that traditional structured devlopment.

True

Prototyping is more iterative than the conventional lifecycle.

True

Responsive Web design enables Websites to change layouts according to the user's screen size.

True

The most common form of IT-enabled organizational change is automation.

True

The system is not in production until conversion is complete.

True