MIS midterm

Telepresence

-Giving users the sense that they're in another location, even one geographically far away and can manipulate objects as though they are actually in that location. -High-definition videoconference systems that simulate face-to-face meetings between users

Neural Networks

-Interconnected neural cells. With experience, they can learn -As feedback strengthens or inhibits connections that produce certain results. -An artificial intelligence technology in which the human brain's pattern recognition process is emulated (imitated) by a computer system Example of credit card fraud detection system

Grid Computing

-It way of using idol or underutilized resources to utilize them for big project. -A collection of computers, often geographically dispersed, that are coordinated to solve a common problem -Involves connecting geographically remote computers into a single network to create a virtual supercomputer by combining the computational power of all computers on the grid. -A type of computing that uses special software to enable several computers to work together on a common problem as if they were a massively parallel supercomputer. Using mason computer over night while they are doing nothing

Context Based Service (CBS)

-It's a way of the real world and the digital world work together to provide outstanding services to customers. -The more business have real time information about customer the most likely they can provide good services. -Who is with you, what surround you.

QR Codes

-Matrix barcodes, which store data such as URLs, geotags and links, that provide a way to link to online services using a camera and QR reader. -QR codes can be read quickly by a mobile phone -Data can be stored horizontally and vertically, making it capable of holding more data than a traditional bar code which only stores data in one direction

Gamification

-Motivating customers to take certain actions to become engaged with your brand -Method or technique of applying gaming concept to motive people to achieve their goal. -Applying game play mechanisms to non-game applications In order to make people motivated to exercise and invested in what they are doing, products such as Fit Bit use __________ and make exercising into a game.

Webinars

-Online seminars that may include PowerPoint presentations and video, usually with limited audience interaction -A virtul meeting in which attendees view one of the attendees' computer screens -Using a high quality video technology to have a meeting and conferencing over the internet. It is cost minimizing way of communication.

Augmented Reality

-Overlapping layers of computer data with images of the real world -The real-time and accurate overlay of digital information on a user's real-world experience, through visual, aural, and/or tactile interfaces -Adding line on the football field on TV

BYOD

-Refers to students (or employees) bringing their own technology like smartphones, tablets, and laptops to school for educational (or business) use. -Trend of end users being able to use their personal devices to access the business network and resources. When companies ask their employees to bring their own devices and if anything will happen they can just disconnect it. It get access by using the cloud.

Virtualization

-Several operating systems in one server -Creates multiple "virtual" machines on a single computing device -It's a process using one single virtual server to perform several sever responsibility by combing them in to one sever. -One physical machine hosts multiple activities that are normally done on multiple machines -Cost effective and helps maximize profits

Intelligent Agents

-Sophisticated software programs that use collaborative filtering technologies to learn from past user behavior in order to recommend new purchases -Programs that work in the background without direct human intervention to carry out specific, repetitive, and predictable tasks for users -

Radio Frequency Identification (RFID)

-Technology that transmits identity (in form of serial number) -Uses electronic tags and labels to identify objects wirelessly over short distances -Tiny computer chips that automatically transmit to a special scanner all the information about a container's contents or individual products -Concept similar to barcode. -When Walmart receive shipment there might be lots of things in a pallet but this helped to identify what in that box. It hold more information.

Unified Messaging

-Using interface for several use to be more effecting. Having voicemail on my email -The centralized management of multiple types of network-based communications, such as voice, video, fax, and messaging services. -Means that users utilize a single desktop application to send and receive e-mail, voice mail, and fax -The ability for an individual to receive or retrieve various forms of messaging at a single access point, including voice, e-mail, fax, and text messages

Peer to Peer

-Way of using each node to function as client and server. -An Internet network on which users access each other's hard disks and exchange files directly over the Internet. all systems are equal, sharing their resources with one another. -A network in which all users are given equal permissions and data is shared between all computers, usually requires a server

Telematics

-Wireless communication of location-based information and control messages to and from vehicles and other mobile assets. -General term referring to the merging technology and the industry involved in delivering location based services to consumer driven vehicles -The blending of computers and wireless telecommunications technologies with the goal of efficiently conveying information over vast networks to improve business operations Miles, gas, speed, Progressive Insurance

Podcasts

-Audio programs distributed through download to computers or mobile devices. -Digital or audio file made available over the internet to be downloaded

Wikis

A collaborative app that allows multiple people to create and edit online content. -Open source website which is open for all uses to edit. If you can read it then you can edit it.

Mashup

A combination of content from more than one source. -A Web site that takes different contents from a number of other Web sites and mixes them together to create a new kind of content

Broadband

A fast data transmission facility (technique) which can carry voice, video or data at the same time

Business Process Modeling

A graphic description of a process, showing the sequence of process tasks, which is developed for a specific purpose and from a selected viewpoint. The activity of creating a detailed flow chart or process map of a work process showing its inputs, tasks, and activities, in a structured sequence

Business process reengineering

A management approach that examines aspects of a business and its interactions and attempts to improve the efficiency of underlying processes A major restructuring of organizational business processes with respect to changes in organizational culture and new information technology initiatives being undertaken by an organization.

Change Management

A structured approach to change in individuals, teams, organizations and societies that enables the transition from a current state to a desired future state Managing the adoption and implementation of new processes

Location Based Services (LBS)

Any service which varies according to the user's location. -Mostly used by companies to send information depending on location as push notification or can pull technology when searched for location Forsquare

Substantial and Disruptive Technology

Are technologies that completely charges the industry Failures occur in an organization when some person, operation, policy or process produces a result that deviates from expectations in

Business Models

B2B- Business to Business B2C- Business to Consumers B2G- Business to Government A conceptual framework that expresses the underlying economic logic and system that prove how a business can deliver value to customers at an appropriate cost and make money Models that tells us what we r doing. Revenue model tells how we are going to make money. And companies are continually evolving those models.

Social Bookmarks

Bookmarks but not downloaded by the other user. Tagging

BI

Business Intelligence -Information collected from multiple sources such as suppliers, customers, competitors, partners, and industries that analyzes patterns, trends, and relationships for strategic decision making -Collect large amount of row and unstructured data and changing them into structured data for the purpose of identifying or creating business opportunities

Role of CIO (Chief Information Officer

Chief Information Officer (1) Software Solution (2) Business relationships (3) Strategic Planning (4) IT Operations (5) IT Governance -Report directly to the CEO -They are in the Executive Board -Responsible for anything regarding IT and computer

Competitive Intelligence

Competitive Intelligence -What is the competitor doing and how can we keep up with them -The process of gathering information about the competitive environment to improve the company's ability to succeed

Killer Application

Computer program so useful and popular, it proves the core value of some larger technology. Everyone needs to have it. -Word Processor

CRM

Customer Relationship Management -Front end system because it is customer facing. -Tracks interactions between a seller and its customers. -A system in which a business aims to develop a good relationship with customers, for example by keeping information about their needs -Any application initiative designed to help the company optimize interactions with customers, suppliers, or prospects via one or more touchpoints (such as call centers, salesforce, distributor, email, web, branch office, store)

DSS

Decision Support Systems -Helps manager to utilize data and models to solve problems -Uses models and statistical analysis to help decision makers solve problems -An information system that helps managers understand specific kinds of problems and potential solutions and analyze the impact of different decision options using what if scenarios. -An organized collection of people, procedures, software, databases, and devices used to support problem-specific decision making.

Experience Economy

Designing economies that people want and are willing to pay for, common theme—people want "something different" and "social interaction" -Designing experiences that people want and are willing to pay for - People will pay for experiences that they enjoy, and marketers can use this to their advantage

ECM

Enterprise Content Management -Help organizations manage both types of information, structured and semistructured. -Organizing and storing an organization's documents, and other content, that relate to the organization's processes. -Have capabilities for knowledge to help firms improve their business processes and decisions. -It's all about structuring the social media and digital information. Helps organize the information to support decision making or supply info of the ERP.

ERP

Enterprise Resource Planning -back end system or back bone of the company -Holds the whole company together -Incorporates information from across the organization -Takes time to implement and should be consistently updated. -Suite of applications called modules, set of inherent processes for consolidating business operations into one platform -Deals with the production, distribution, and financial units in a company.

ES

Expert Systems -Main goal is to replace human involvement in a decision. -System that contains information to imitate human reasoning. -Computerized advisory programs that imitate the reasoning processes of experts in solving difficult problems -Type of artificial intelligence that uses a database, containing facts and rules, to provide assistance to users

Porter's Five Forces Model

Five competitive forces determine industry profitability: bargaining power of customers, threat of substitutions, bargaining power of suppliers, threat of new enterant, and rivalry of existing firms

Top strategic trends in technology

Gartner Research

GDSS

Group Decision Support Systems An interactive computer based system targeted to supporting groups in analyzing problem situations and in performing group decision making tasks. -Are interactive computer-based systems that are able to combine communication and decision technologies to help groups make better decision

The Internet of Things

How things are connected with each other in the future and work together as one. -When all devices connect to one another/ do things with one another -Refers to the idea that all things will be smart and will be able to communicate with each other

Long Tail

In this context, refers to an extremely large selection of content or products. It is a phenomenon whereby firms can make money by offering a near-limitless selection -Having lot of niche markets in a mass market with lots of profit to make. -Refers to an extremely large selection of content or products. -Phenomenon whereby firms can make money by offering a near-limitless selection.

KM

Knowledge Management Systems Process of capturing, retaining, and distributing organizational knowledge.

ZigBee/ Smart Dust

Little wireless network that helps connect different things at once and you can control them in one single remote. Like having a remote for the house light, electric, and temperature

Open Source

Online applications and resources which are available to the general public with very few restrictions -Promote copying, free distribution, peer review, and user modification. -Refers to any software whose source code is made available free for any third party to review and modify Examples are Linux, Firefox Web browser, LibreOffice Suite, and Thunderbird email.

Blogs

Online journals where people and companies post their thoughts and other content, usually related to narrowly defined topics. -Typically written by an individual or small group page and updated consistently -A personal website or web page on which individual opinions or activities are posted on a regular basis; an electronic journal

Technology Adoption Cycle

People adopt to changes in waves Innovation, adoption, early majority, late majority, lagers

Purple cow

Products that everyone is giving attention to

Smart Phone Apps

Provide direct connectivity to web, Can be customized, Offer new value, Wide range of content, Fantasy sports, Additional channel for content delivery, Fan engagement

RSS

Specification that enables web content to be distributed to subscribers -Subscribing to someone on youtube

Blue Ocean Strategies

Strategies that create competitive advantage by creating a new marketplace arena in which there are no other competitors. -Moving out of the competition to the blue ocean

SCM

Supply Chain Management -Works closely with ERP. - Process of working with suppliers and other partners in the supply chain to improve procedures for delivering products and service -Help an organization plan, schedule, control, and optimize the supply chain from its acquisition of raw materials to the receipt of finished goods by customers

Telemetrics

System developed for tracking things without human interaction. Vending Machine

Virtual Reality

Technology using simulation to makes the virtual world seems real.

Making the Business Case for IT

The process of identifying, quantifying, and presenting the value provided by an information system -Laying out the costs and benefits to ensure an investment is adding value. in other words, selling an investment

Value Chain

The various activities that a company performs (e.g., research and development, manufacturing, marketing, physical distribution, and logistics) in order to create value for customers. How a business converts inputs into outputs that create value for its stakeholders

Critical Success Factors

Those factors we need to pay attention to when we try to implement a new big project in order to be successful. A factor simply critical to your organization's success.

Wireless Networks

Use radio waves instead of wires or cables WiFi WiMax Bluetooth Mobile Fi 1G, 2G, 2.5G, 3G, 4G, 5G

Voice over Internet Protocol (VoIP)

Voice over Internet protocol - a phone connection through a personal computer with any type of broadband Internet connection. -It's a cost saving way of making calls over the internet instead of using land line. Skype

Social News

Website features user-posted stories that are ranked based on popularity. Users can comment on these posts, and these comments may also be ranked. Gigg, Riddit, Stumbleupon A _____ allows users to decide which content is promoted on a given Web site by voting that content up or down.

3 Skills for 21st Century Managers

Welding Digital Influence- social media influence to do sale Code Switching-strategies to follow when one have multicultural work place or diverse Dividing Attention- Way of multitasking but without losing attention or making mistake.

Experience Sharing

Youtube or Flickr