MIS test 1 study plan (Ch 1,2,8)

A(n) __________ is a business function that receives inputs and produces outputs. Question content area bottom Part 1 A. activity B. margin C. repository D. linkage E. business process

A

​Inter-enterprise systems can resolve problems resulting from​ __________. Question content area bottom Part 1 A. enterprise silos B. application integration C. distributed systems D. ERP systems E. a​ service-oriented architecture

A

When the new​ __________ was​ implemented, not only was the data integrated into a​ database, but new​ computer-based forms and reports were created. Question content area bottom Part 1 A. isolated systems B. conventional system C. enterprise information system D. ​paper-based system E. network systems

C

"Patients using the only drug effective for their type of​ cancer" is an example of​ what? Question content area bottom Part 1 A. Threat of​ substitutions, strong force B. Rivalry among existing​ firms, weak force C. Threat of new​ entrants, weak force D. Threat of​ substitution, weak force E. Rivalry among existing​ firms, strong force

D

Google or Bing belongs to which of the forces​ below? Question content area bottom Part 1 A. Threat of substitutions B. Threat of new entrants C. Bargaining power of suppliers D. Bargaining power of customers E. Rivalry

E

Data in an​ inter-enterprise system is contributed from many​ sources, integrated into a​ database, and transformed into information for users with a​ __________ application. Question content area bottom Part 1 A. reporting B. summarizing C. finalizing D. forecasting E. data distribution

A

Introduction to MIS is the most important class in​ today's Business School programs because​ __________. A. studying MIS will give you the background you need to​ assess, evaluate, and apply emerging information systems technology to business B. the cost of data​ communications, storage, and computer processing are all getting more and more expensive every​ year, so a business professional needs to thoroughly understand MIS C. IT is the most important discipline for business professionals​ today, so specializing in it in college is the key to a successful career in business D. Gordon​ Moore, co-founder of Intel​ Corporation, said​ so, in what has become known as​ Moore's Law E. jobs in IT are decreasing so it is best to study MIS and get in on this field now before it is no longer attractive and marketable

A

Process efficiency is the measure of the ratio of​ __________ . Question content area bottom Part 1 A. process outputs to inputs B. process structure to process resources C. process outputs to process activity D. process inputs to outputs E. process activity to process input

A

The research psychologist Gregory Bateson defined information as​ __________. Question content area bottom Part 1 A. a difference that makes a difference B. data is information C. data that is processed by​ summing, ordering,​ averaging, grouping,​ comparing, or other similar operations D. knowledge derived from data E. data presented in a meaningful context

A

When transitioning the current system to an enterprise​ system, which of the following statements is​ FALSE? Question content area bottom Part 1 A. The transition typically happens quickly and without any issues. B. Careful planning is required. C. Substantial training is required. D. The organization should communicate the changes to its employees. E. Problems may develop.

A

Which data characteristic is violated when the data arrives long after the decisions have been made that needed the​ information? Question content area bottom Part 1 A. Timely B. Accurate C. Just barely sufficient D. Worth its cost E. Relevant

A

Which law says that network connection speeds for​ high-end users will increase by 50 percent per​ year? Question content area bottom Part 1 A. ​Nielsen's Law B. ​Metcalfe's Law C. ​Moore's Law D. ​Bell's Law E. ​Kryder's Law

A

Which of the below is NOT a factor that causes expense and risks to the organization using enterprise​ systems? Question content area bottom Part 1 A. Installation planning B. Transition problems C. Requirements gaps D. Employee resistance E. Collaborative management

A

Which of the below statements is NOT true for an organization planning to use an ERP software package with respect to requirement​ gaps? Question content area bottom Part 1 A. Organizations always try to build enterprise systems rather than going for a license. B. There may be a need to alter the way the organization works in order to adapt to the software package. C. It is critical for the organization to know the needs it has for the​ product's capabilities. D. It is necessary for the organization to know what the product does. E. The challenge is to identify the gap and to figure out what to do with the gaps.

A

Which of the following INCORRECTLY describes the generic value​ chain? Question content area bottom Part 1 A. It is applicable only to manufacturing. B. It is a network of​ value-creating activities. C. It includes four support activities. D. It includes five primary activities. E. It consists of both primary activities and support activities.

A

Which of the following information silos does NOT occur in the iMed Analytics​ example? Question content area bottom Part 1 A. Patients cannot access data from their smart devices. B. Doctors cannot see updates on patient changes. C. Doctors cannot access​ real-time data from smart device makers. D. Patients cannot access their historical medical records from hospitals. E. Hospitals cannot access​ real-time data from smart device makers.

A

Which of the following is NOT a characteristic of a business​ process? Question content area bottom Part 1 A. An activity can only be performed by the human in a business process. B. Cost of business is equal to the sum of cost of inputs and cost of activities. C. Inputs and outputs can be physical or data. D. A network of activities lays the foundation for a business process. E. A business process transforms activities from inputs into outputs.

A

Which of the following is NOT a component of the Customer Life Cycle​ process? Question content area bottom Part 1 A. Extensive planning B. Marketing C. Customer acquisition D. ​Loss/Churn E. Relationship management

A

Which of the following is NOT a way to improve process​ quality? Question content area bottom Part 1 A. Change the process names. B. Change both process structure and resources. C. Change the process resources. D. Change the process structure. E. Reorganize the process.

A

Which of the following is NOT caused by information​ silos? Question content area bottom Part 1 A. Integration of data B. Limited information and lack of integrated information C. Data duplication and data inconsistency D. Increased expense E. Disjointed processes

A

Which of the following is NOT considered a component of an information​ system? Question content area bottom Part 1 A. Strategy B. People C. Data D. Software E. Procedures

A

Which of the following is NOT used by the organization to get competitive advantage via a business​ process? Question content area bottom Part 1 A. Using information systems B. Creating entry barriers C. Using a high switching costs strategy D. Establish alliances E. Reducing costs

A

Which of the following statements is false in the context of information systems required for business​ processes? Question content area bottom Part 1 A. The​ high-service business does not make use of any databases to increase sales. B. The​ high-service business makes use of a sales tracking database that tracks past customer rental activity. C. The​ high-service business makes extensive use of information systems. D. The​ high-service business uses an inventory database to increase sales. E. The​ high-service business controls inventory with minimal fuss to its​ high-end customers.

A

An information silo is the condition that exists when data are​ __________ in separated information systems. Question content area bottom Part 1 A. updated B. isolated C. deleted D. merged E. archived

B

An information system can be part of a product​ (product implementation) or it can provide support for a product or service​ (process implementation). Which of the following is NOT a process​ implementation? Question content area bottom Part 1 A. Lock in suppliers B. Enhance products and services C. Raise barriers to entry D. Reduce costs E. Establish alliances

B

One reason that employees fear change is because it threatens their belief that they can be successful at their​ jobs; this belief​ __________. Question content area bottom Part 1 A. can be corrected by identifying gaps in requirements B. is called​ self-efficacy Your answer is correct. C. results in​ train-the-trainer sessions D. is included in​ industry-specific solutions E. is called a trigger

B

Organizations need to know how well their processes are achieving organizational goals. This is known as​ __________. Question content area bottom Part 1 A. process efficiency B. process effectiveness C. process quality D. business process reengineering E. inherent processes

B

What is the main feature of devices like​ HoloLens, Meta, and Magic​ Leap? Question content area bottom Part 1 A. They have functionality similar to​ today's smartphones. B. These devices create virtual objects within the real world. C. They allow greatly improved privacy of personal data. D. They are used primarily as huge storage devices. E. They are used to capture images for computing purposes.

B

Which company has the second largest market share in the ERP​ market? Question content area bottom Part 1 A. Infor ERP B. Microsoft C. SAP D. Epicor E. Oracle

B

Which data characteristic is violated when the user starts to develop a​ work-around to avoid using the data the system provides and the system becomes a complete waste of time and​ money? Question content area bottom Part 1 A. Relevant B. Accurate C. Just barely sufficient D. Timely E. Worth its cost

B

Which of the following defines​ "systems thinking"? Question content area bottom Part 1 A. It is the activity of two or more people working together to achieve a common​ goal, result, or work product. B. It is the ability to model the components of the system to connect the inputs and outputs of those components into a sensible whole. Your answer is correct. C. It helps the individual find employment. D. It is about making a reasoned analysis of an​ opportunity, envisioning potential​ solutions, evaluating those​ possibilities, and developing the most promising​ ones, consistent with the resources you have. E. It is the ability to make and manipulate models.

B

Which of the following defines​ MIS? Question content area bottom Part 1 A. It has three​ elements: management and​ use, information​ systems, and networks. B. It is the management and use of information systems that help organizations achieve their strategies. C. It is a group of components that interact to achieve some purpose. D. It is an assembly of​ hardware, software,​ data, procedures, and people that produces information. E. It refers to the​ products, methods,​ inventions, and standards that are used for the purpose of producing information.

B

Which of the following describes data​ accuracy? Question content area bottom Part 1 A. Data should be relevant both to the context and to the subject. B. It is correct and complete data that has been processed correctly as expected. C. An appropriate relationship must exist between the cost of data and its value. D. Accurate data means it is available in time for its intended use. E. You should use just enough data to support its purpose.

B

Which of the following is NOT a component of Primary Activities in the Value​ Chain? Question content area bottom Part 1 A. Service and Customers B. Human Resources C. Produce D. Acquire E. Ship

B

Which of the following is NOT a feature of a structured​ process? Question content area bottom Part 1 A. Supporting operational and structured managerial decisions and activities B. Usually informal C. Process structure changes slowly and with organizational agony D. Usually formally defined and documented E. Exceptions rare and not well tolerated

B

Which of the following is NOT a stage of a​ value-generating activity in a business process for renting​ bicycles? Question content area bottom Part 1 A. Determine needs B. Support the business process C. Return bike and pay D. Greet customer E. Rent bike

B

Which of the following is NOT one of the factors Porter cites that must be consistent with an​ organization's strategy if that organization is to be​ effective? Question content area bottom Part 1 A. The​ organization's objectives B. The location of the​ organization's headquarters C. The​ organization's activities D. The​ organization's culture E. The​ organization's goals

B

Which of the following should be the first stage in a typical planning process used by many organizations to develop plans for their information​ systems? Question content area bottom Part 1 A. Business processes B. Industry structure C. Value chain D. Information system E. Competitive strategy

B

Which of the following statements is wrong regarding the change that will happen to smartphones by​ 2031? Question content area bottom Part 1 A. Smart phones will have over a teraflop in processing power. B. The battery life will last for years over a charge. C. We will be able to connect smartphones to any electrical device that consumes energy. D. We will be able to store or stream every song and movie ever made to any device including your​ tablet, TV,​ car, refrigerator,​ windows, mirrors, and walls. E. Smart phones will have 1Gbps network connection and 1 Exabyte of storage.

B

Which of the following statements is​ INCORRECT? Question content area bottom Part 1 A. Future business people need to be able to​ assess, evaluate, and apply emerging technologies. B. Social relationships will be stronger in the future because we have more connections to systems. C. In the​ future, most computers​ won't look like computers. D. Everyday items now have computers in them. E. You can wear a watch that counts the calories you have burned and the number of miles you have walked or run and reports them back to a Web site.

B

Which of the following statements is​ correct? Question content area bottom Part 1 A. ​"Business processes do not have any influence on the use of information​ systems." B. ​"A differentiation strategy is likely to make more extensive use of information systems than​ low-cost strategies." C. ​"Less extensive use of information systems are well suited for processes with complex​ value-generating activities." D. ​"Competitive strategies do not have any impact on business​ processes." E. ​"A low-cost competitive strategy is likely to require extensive use of information​ systems."

B

Which of the reasons below will possibly be responsible for the disappearance of desktop and portable computers by​ 2031? Question content area bottom Part 1 A. Tanita is a mobile device which will replace all kinds of computers. B. Desktop and portable computers will be replaced by mobile devices of many different types. C. Smart watches will replace the existing desktop and computers. D. Google glass will replace the need to use computers. E. There will be no need of using any computing devices by 2031.

B

Which one of the following is NOT part of​ Porter's strategy? Question content area bottom Part 1 A. An organization can employ the cost or differentiation strategy across an industry. B. An organization will focus mainly on learning. C. An organization can focus on differentiating its products or services from those of the competition. D. An organization can focus on being the cost leader. E. An organization can focus its strategy on a particular industry segment.

B

While understanding the scope of new information systems using the​ five-component framework, which of the below statements is most​ essential, but often​ overlooked? Question content area bottom Part 1 A. What databases and other data must you​ create? B. Should you consider all five information system components in order to fully judge the investment associated with a new information​ system? C. What new hardware will you​ need? D. What programs will you need to​ license? E. What procedures will need to be developed for both use and administration of the information​ system?

B

A(n) __________ is a collection of​ something; a database is a repository of​ data, and a raw material repository is an inventory of raw materials. Question content area bottom Part 1 A. activity B. margin C. repository D. business process E. linkage

C

According to Robert Reich which of the following skills is not necessary to​ develop? Question content area bottom Part 1 A. Abstract reasoning B. Collaboration C. Fear of failure Your answer is correct. D. Systems thinking E. Ability to experiment

C

According to​ ERPsoftware360, a true ERP product contains which of the​ following? Question content area bottom Part 1 A. EAI B. A​ service-oriented architecture C. Human resources D. Event planning E. Collaboration tools

C

Because of​ Moore's Law,​ Metcalfe's Law, and​ Kryder's Law, what is essentially​ zero? Question content area bottom Part 1 A. The ability to experiment B. The use of RAND C. The cost of data​ processing, storage, and communication Your answer is correct. D. The ability to collaborate E. Rapid technology change

C

From the below​ statements, identify which one best describes information. Question content area bottom Part 1 A. Total working hours for employees within the organization B. Profitability reports from the past year C. Interpreting data from a sales graph to support a business decision D. A spreadsheet having weekly sales figures E. Ocean temperatures between the years 2000 and 2013

C

In the case of the car rental​ agency, which of the following is false with respect to the role of information​ systems? Question content area bottom Part 1 A. Information systems help to achieve the three principles of product implementation. B. An information system supports the product. C. An information system that schedules car maintenance is part of the product. D. Information systems produce information about the location of cars. E. Information systems provide driving instructions to destinations.

C

In which decade did the personal computer become an important​ technology? Question content area bottom Part 1 A. The 1990s B. The 1960s C. The 1980s D. The 2000s E. The 1970s

C

The CEO of the company is evaluating wages paid in the organization. Providing the CEO with a list of the hourly wage of each employee in the company does not make sense for her​ purposes, whereas providing the average wage information by department or division does make sense. Which data characteristic is being referred to​ here? Question content area bottom Part 1 A. Just barely sufficient B. Accurate C. Relevant D. Timely E. Worth its cost

C

Which component out of those below is responsible for generating information useful for​ business? Question content area bottom Part 1 A. Software B. Information C. People D. Hardware E. Procedures

C

Which of the following is NOT a component of​ Pre-ERP Information​ Systems? Question content area bottom Part 1 A. Sales and Marketing B. Inbound Logistics C. Domain Logistics D. Outbound Logistics E. Manufacturing

C

Which of the following is NOT a way to improve process quality using information​ systems? Question content area bottom Part 1 A. Controlling data quality B. Augmenting a human who is performing an activity C. Limiting the actions of a human who is performing that activity D. Performing an activity E. Controlling process flow

C

Which of the following is a characteristic of CRM​ applications? Question content area bottom Part 1 A. Fixed asset accounting B. Supplier management C. Sales prospecting D. Sales order processing E. Capacity planning

C

An​ organization's goals and objectives are determined by its​ __________. Question content area bottom Part 1 A. value chains B. business processes C. industry structure D. competitive strategy E. information systems

D

As businesses grow and their goals​ change, they may need to adopt new processes. Which term is used to describe the task of modifying​ processes? Question content area bottom Part 1 A. ​Self-efficacy B. Process efficiency C. Enterprise resource planning D. Business process reengineering E. Application integration

D

Collaboration is an important component of a​ __________. Question content area bottom Part 1 A. standardized process B. process that supports operational decision making C. functional application D. dynamic process E. structured process

D

The components that distinguish information technology​ (IT) from information systems​ (IS) are​ __________. Question content area bottom Part 1 A. hardware and data B. procedures and data C. software and data D. procedures and people E. hardware and software

D

When an organization has duplicated​ data, it is said to have​ __________. Question content area bottom Part 1 A. information silos B. process effectiveness C. process efficiencies D. data integrity problems E. a change in process resources

D

Which is the outcome of following​ industry-wide differentiation strategy as per​ Porter? Question content area bottom Part 1 A. Lowest resources across the industry B. Lowest cost within an industry segment C. Lowest cost across the industry D. Better​ product/service across the industry E. Best information technology services across the industry

D

Which of the following correctly defines the CRM​ system? Question content area bottom Part 1 A. It links multiple systems to create improvements in information availability and data integrity. B. It is used for structuring and distributing data between systems. C. It is an enterprise suite of applications called​ modules, a​ database, and a set of inherent processes. D. It supports all functions necessary for developing and maintaining fruitful relationships with customers. E. It is the other name for an​ inter-enterprise system but with limited functionality.

D

Which of the following is a true statement about​ information? Question content area bottom Part 1 A. A graph is information that you and other humans​ perceive, and from that​ perception, you conceive data. B. Because people have different perceptions and points of​ view, they will conceive the same information from the same data. C. Information is data that has not yet been processed. D. As a​ human, you are the most important part of any information system you use. E. If​ it's on a piece of paper or on a digital​ screen, its information. If​ it's in the mind of a​ human, it's data.

D

Which of the following is an example of​ "threat of new​ entrants, strong​ force"? Question content area bottom Part 1 A. ​Toyota's purchase of auto paint B. Grain farmers in a surplus year C. New car dealers D. Corner latte stand​ (because it is an easy business to​ replicate) E. Frequent​ traveler's choice of auto rental

D

Which of the following statements is​ INCORRECT? Question content area bottom Part 1 A. Raw material repository is an inventory. B. A business process is a network of activities. C. A repository is a collection of something. D. The margin of the business process is the value of the outputs plus the cost. E. An activity receives inputs and produces outputs.

D

Which of the following ultimately determines the​ structure, functions, and features of an​ organization's information​ systems? Question content area bottom Part 1 A. Bargaining power of customers B. Threat of new entrants C. Bargaining power of suppliers D. Competitive strategy E. Threat of substitutions

D

Which statement below is true regarding the information system​ component's difficulty and​ disruption? Question content area bottom Part 1 A. Obtaining or developing new programs is very easy. B. Creating new databases or changing the structure of existing databases is not possible. C. Changing procedures is not allowed. D. Requiring people to work in new ways is more difficult. E. Changing personnel​ responsibilities, reporting​ relationships, and the hiring and terminating of employees does not affect the organization.

D

Which statement is FALSE with respect to ERP​ databases? Question content area bottom Part 1 A. It contains the relationship among the tables. B. The ERP solution contains tables filled with initial configuration data. C. Some ERP databases contain more than​ 15,000 tables. D. It does not contain rules and constraints about how the data in some tables must relate to data in other tables. E. The database also includes the metadata for the tables.

D

Assisting the end user about the products and thus maintaining and enhancing the​ products' value is part​ of? Question content area bottom Part 1 A. Inbound logistics B. Operations C. Sales and marketing D. Outbound logistics E. Customer service

E

Based on the models created by Michael​ Porter, an​ organization's __________​ is/are based on its chosen competitive strategy. Question content area bottom Part 1 A. competitive analysis B. industry structure C. business process structure D. hardware E. value chains

E

Receiving, storing, and disseminating inputs to the products is called​ __________. Question content area bottom Part 1 A. outbound logistics B. customer service C. sales and marketing D. operations E. inbound logistics

E

The four strategies defined by Porter basically fall under​ __________. Question content area bottom Part 1 A. new business process B. information system C. rival strategy D. substitute products E. competitive strategy

E

To achieve a positive margin in a business process using differentiation​ strategy, which major factor should be​ true? Question content area bottom Part 1 A. Generating revenue should be the main focus. B. The cost should be minimized. C. Ensuring superb service and focusing on low costs. D. ​"Best-of-breed" rentals should be provided to executives at a​ high-end conference resort. E. Value added should exceed the costs of providing the service.

E

What option is an accurate statement about data and​ information? Question content area bottom Part 1 A. Data and information are the same. B. If​ it's on a piece of paper or on a digital​ screen, it's information. If​ it's in the mind of a​ human, it's data. C. There is no correlation between these two components. D. You cannot conceive information from data. E. Data is what humans​ perceive, and from that​ perception, one conceives information.

E

Which of the below statements exactly describes distributed​ systems? Question content area bottom Part 1 A. It refers to linking multiple systems to create improvements in information availability and data integrity. B. It supports all functions necessary for developing and maintaining fruitful relationships with customers. C. This refers to the standards used for structuring and distributing data between systems. D. It is a computer program stored within the database that runs to keep the database consistent when certain conditions arise. E. It is a system that occurs when applications processing is handled across multiple computing devices.

E

Which of the following is NOT a part of the workgroup process for​ Manufacturing? Question content area bottom Part 1 A. Inventory B. Operations C. Planning D. Scheduling E. Order tracking

E

Which of the following is NOT an example of an information​ system? Question content area bottom Part 1 A. Smartphone B. Laptop computer C. An airline reservation system D. Desktop computer E. The hard drive inside your desktop computer

E

Which of the following is a correct statement regarding competitive forces in​ Porter's model? Question content area bottom Part 1 A. If the costs of switching to another vendor are​ high, then the strength of the competitive forces is high. B. If customers are loyal to the company or​ brand, then the strength of the competitive forces is high. C. If the costs of switching to another vendor are​ high, then the loyalty of the customers is low. D. If the costs of switching to another vendor are​ low, then the strength of the competitive forces is low. E. If customers are loyal to the company or​ brand, then the strength of the competitive forces is low.

E

Which of the following statements is​ correct? Question content area bottom Part 1 A. A computer farm produces information. B. The effectiveness of an IS depends on the hardware selected as the first component in the​ five-component model. C. The software and procedure components are both​ actors; they take actions. D. The​ five-component model includes​ hardware, software,​ networks, procedures, and people. E. Only humans produce information.

E

Which one of the following does NOT relate to the principle of Product​ Implementations? Question content area bottom Part 1 A. Differentiate products or services B. Create a new product or service C. Enhance products or services D. It differentiates the product from competitors E. Helps to provide support to product

E

Why does the number of transistors per square inch on an integrated chip double every 18​ months? A. Due to the dramatic rise of the Internet B. Because digital devices are connected together and the value of that network will increase C. Due to increasing number of users on the network D. As there is less storage capacity E. Because of technology improvements in electronic chip design and manufacturing

E