MIST 5750 Exam 1

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1. Which statement about the "default" sequence flow is FALSE: a. It will always be taken. b. It provides an automatic escape mechanism in case all other conditions evaluate to false. c. It has a slash symbol on it. d. It does not make sense to have a default sequence flow on a sequence flow coming from an AND-split. e. It is never required.

A

13. Which statement about inclusive gateways is FALSE? a. The merging inclusive gateway paired with a splitting inclusive gateway may have the X symbol within it. b. The circle (O) inside the gateway is the symbol representing an inclusive gateway. c. An alternative notation to an inclusive gateway is the use conditional sequence flows. d. In some cases, all of the sequence flows outgoing from a splitting inclusive gateway may be executed. e. A sequence flow outgoing from a splitting inclusive gateway may lead to an event.

A

16. To determine who is at fault after an auto accident, one or more claims investigators must call all witnesses and interview them. The tasks associated with interviewing witnesses could be represented in a sub-process that is identified as a. Multi attribute b. Ad hoc c. A loop d. None of the above

A (D) (Should be multi instance - will accept a or d)

14. Which of the following statements about BPM is FALSE? a. BPM is a management practice that provides for governance of a business's process environment toward the goal of improving agility and operational performance. b. BPM is about creating the best model to represent an organization's data. c. BPM is a systematic approach to improving a company's business processes. d. BPM is a disciplined approach to identify, design, execute, document, measure, monitor, and control both automated and non-automated business processes. e. BPM stands for Business Process Management.

B

2. Which of the following statements best describes the "silo effect"? a. People in different functional areas specialize in different parts of the process, thus eliminating redundancy, which makes the overall process more efficient. b. People in different functional areas focus solely on their part of the process, without regard to the consequences for the other components of the process. c. People in different functional areas want to make their groups look better and will sometimes undermine the performance of other groups. d. Some functional groups associated with a process are more efficient than other functional groups. e. Some functional groups associated with a process are unnecessary and are only included because of organizational politics.

B

23. A token can move along message flows. a. True b. False

B

25. Which of the following is TRUE about the sub-process named Sign loan in the fragmentary process model below? a. The Sign loan sub-process must be re-created in every process in the organization in which signing loan documents occurs. b. The Sign loan sub-process can be called by many processes in the organization. c. When the Sign loan sub-process must be modified (either because the government requires it or the organization has changed its loan signing process), that sub-process must be modified in every process in the organization in which it appears. d. None of the above.

B

3. Ford was able to reduce the number of employees in its Accounts Payable department by 76% by automating the existing accounts payable process. a. True b. False

B

5. A sequence flow can cross the boundary of a pool. a. True b. False

B

6. Process discovery involves creating the "to-be" model. a. True b. False

B

7. Once the BPM cycle has been applied to a process in an organization, the organization can ignore the process and focus on other processes that may need to be improved. a. True b. False

B

11. When I accept a token on my input flow, I emit a token on each one of my output flows. Each of these tokens is received by an Intermediate Event which waits for its trigger; whichever of these Events is triggered first "wins", and the token passes through that Event - all the other waiting tokens are consumed. Who am I? a. A complex event b. An inclusive gateway c. An event-based gateway d. A multi-instance task e. A gateway-base event

C

17. Business Process Management or BPM includes which of the following? a. Eliminating waste from a process b. Reducing the error rate of a process c. Principles, methods, and tools to design, analyze, execute and monitor business processes d. None of the above

C

4. A BPMN diagram that features two or more pools is called ________. This diagram portrays how the two processes interact with each other. a. A Double-Process diagram b. A Give and Take diagram c. A Collaboration diagram d. A Synchronization diagram e. A Choreography diagram

C

8. A task or a sub-process that is "global" (a.k.a. "call activity") can be invoked in other process models. It is represented by: a. A tilde (~) sign. b. A plus (+) sign. c. A thick border. d. A dashed rectangle with rounded corners. e. A "service" symbol in the top left corner.

C

9. Which of the following is FALSE about the "Timer Event"? a. Timer events can start a process. b. An intermediate timer event can be on the output flow of an Event-based gateway. c. Timer events can end a process. d. A standalone intermediate timer event represents a 'delay' in the flow of a process. e. An intermediate timer event can interrupt an activity if it is on the activity's boundary.

C

24. Each insurance claim that is received and processed by an insurance company is a(n) ___________ of the claim handling process. a. Flow b. Pool c. Task d. Instance

D

7. John wants to set up a sub-process, but he is unsure which one to use. He knows that the sub-process will have multiple tasks that may be repeated and/or happen without a specific pattern. Which of the following is the sub-process that John should use? a. Multiple Instance Sub-process b. Looping Sub-process c. Shared Sub-process d. Ad-Hoc Sub-process e. Event Sub-process

D

10. Which of the following does not follow BPMN conventions? a. An inclusive gateway with only two outgoing sequence flows b. An exclusive gateway with more than two outgoing sequence flows c. A parallel gateway followed by more than two outgoing sequence flows d. A parallel gateway followed by two outgoing sequence flows leading to sub-processes e. An event-base gateway followed by two outgoing sequence flows leading to sub-processes

E

12. Which statement about BPMN activities is FALSE? a. An activity is a piece of work performed in a business process. b. An activity should be named "verb noun". c. A task is an activity that is considered atomic within a given business process. d. A sub-process is an activity that can be further decomposed in other activities. e. A given activity can be located on the common boundary of two swimlanes.

E

3. Which of the following statements about BPMN is TRUE? a. A terminate event can either be an intermediate or an end event. b. Start events can either throw or catch. c. Signal events cannot be used to communicate between participants within a pool. d. A sub-process cannot have intermediate interrupting events on its boundary. e. End events with a trigger can only throw (not catch).

E

A sequence flow can be used to communicate between two pools, if it is done via an intermediate message event.

F

A splitting event-based gateway must be paired with a merging event-based gateway.

F

An end event is always catching.

F

An event represents work performed in a business process.

F

If an intermediate event with a dashed double border is placed on the boundary of a task, this task will be aborted if this event is triggered.

F

The production process includes all the steps needed to acquire/procure material.

F

When a token arrives at an exclusive merge gateway (X-join), it is held until another token arrives.

F

If an activity (or task) has two input sequence flows, it is the same as if the activity (or task) were preceded by a merging exclusive gateway.

T

Intermediate boundary events are always catching, never throwing.

T

The behavior of a throwing intermediate message event is the following: it receives a token, and then it emits a message to a different pool.

T


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