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Equal Employment Opportunity Act

The absence of employment discrimination based on race, color, religion, sex, or national origin.

OSHA's revised record keeping rule for 2015 includes which of the following

The rule updates the list of industries that are exempt form the requirement to routinely keep OSHA injury and illness records. The rule expands the list of severe work- related injuries that all covered employers must report to OSHA.

The Greeks called the swollen ground or mound which marked gravesites a tumulus. Today, the word _______ is used chiefly to refer to those burial places which are above ground.

Tomb

Which of the following does NOT describe the joint/extended family unit?

Urban based

Outlaws discrimination in employment against Vietnam Era veterans :

Vietnam Era Veterans Readjustment Act

A contract made by a person who is intoxicated enough to be uncertain of the consequences at the time the contract is made is:

Voidable

an express contract

a contract in which the parties make known their intentions by words is

The term which means a fact that could alter one's decision to enter into a legal binding contract is

a material fact

A court of original general jurisdiction is

a trial court

A man who has lost his spouse by death is known as a:

a widower

Contemporary funeral rites could be considered

adaptive funeral rites

A lien or mortgage against real property is

an encumbrance

Each of the following have affected the nuclear family EXCEPT

an increase in the day to day confrontation with death

A permanent order, issued by a court, forbidding activities which would be detrimental to others is

an injunction

nuncupative will

an oral will

A term to describe the experience of grief, especially in young bereaved parents, where mourning customs are lacking or unclear due to an inappropriate response to death and the absence of prior bereavement experience

anomic grief

Any refractory device which changes the direction or velocity of the products of combustion is called a:

baffle

A non-movable handle consisting of lug only (designed so that the bar and arm are part of the lug) is referred as a _______________ handle .

bail

The event that leads to experiencing the emotion of grief

bereavement

How large would a grave need to be to accommodate a standard burial vault?

both 3' X 8' and 36" X 96" are correct

Strict departmental standards with little or no variation is typical of

bureaucratization

The amount of waste incinerated, usually expressed in pounds per hour, with the characteristics or type of waste stipulated:

capacity

A "ribbon cutting" at the opening of a supermarket could best be described as a

ceremony

A principal owes which of the following duties to the agent?

compensation

If I ship you an embalming machine via an airplane, you are known as

consignee

If I send you an embalming machine via an airplane, I am known as a

consignor

Laws that violates a person's rights to life, liberty, and the pursuit of happiness are found in

constitutional law

Common law is based on

customs

The right a minor has to avoid a contract is termed

disaffirmation

Sociology is concerned with each of the following areas EXCEPT

examining individual behavior

Usury is a term which refers to

excess interest

Centering a client's thinking and feelings on the situation causing a problem and assisting the person in choosing the behavior or adjustment to solve the problem

focusing

A service commemorating the deceased with the body present:

funeral ceremony

An all inclusive term used by people to encompass all funeral and/or memorial services is

funeral rite

Anomic Grief

grief where mourning customs are unclear due to an inappropriate death and the absence of prior bereavement experience

Parties who acquire rights superior to those of the original owner are known as

holder in due course

A newspaper advertisement can be an offer if it shows

intent

To bury or put a dead body into a grave:

inter

Which of the following examples explain how funeral services facilitate grief?

it provides the setting to experience of pain in grief

A "contract" made with which of these types of people is actually void?

legally declared insane person

The achieving of economical, orderly, and adequate distribution of products and services is

marketing management

Most modern crematory retorts operated in the U.S are fired by:

natural gas.

Written instruments drawn in a special form, which can be transferred from person to person as a substitute for money or as instruments of credit, are called

negotiable instruments

An oral will stated to a witness is a

nuncupative will

exaggerated grief

often exhibits self-destructive or maladaptive behavior, obsessions, or psychiatric disorders. Suicide is a risk for these people.

A strong emotion characterized by sudden and extreme fear

panic

All physical possessions that are not real property are classified as

personal property

The set of values, ideas and opinions of an individual or group is known as

philosophy

A cemetery, originally a cemetery for the victims of great battles:

polyandrium

The party who appoints an agent is the

principal

Visual inspection of the machinery and smokestack of cremation equipment should be inspected ___________ or _________ when not in use.

prior to every use - at least every 30 days

Bilateral Contract

promise for a promise

Unilateral Contract

promise in exchange for an act

Damages in excess of those required to compensate the plaintiff for the wrong done are

punitive

A sale is different from a contract to sell in that ___

sale means the transfer of funds and merchandise is now complete

A gathered type of casket interior made on a sewing machine with a multiple number of needles (usually 7 to 9) is called:

shirred

Parol evidence is

spoken words

The owners of a corporation are known as

stockholders

Which of the following is a mistake that does NOT render an agreement defective?

terms of the contract

mourning

the act of showing sorrow or grief

The final component of Attachment Theory state that

the greater the potential for loss, the more intense the reaction

The two essential element of a contract are

there must be an offer there must be acceptance

Generally, a minor is fully liable for his/her

torts

A benefit of a hospice type death with anticipatory grief is that it allows

unfinished business to be taken care of

In the middle of the 17th century, Sir Thomas Browne wrote the earliest known essay in defense of _________." It stressed the advantages of this form of burial.

urn burial

If a funeral home marks up cash advance items or receives a commission, rebate or discount which is not passed on to the consumer, is it a violation of the Funeral Rule to represent to the consumer that the charge represents the same amount that the funeral home paid for these items?

yes

If a funeral home offers packages, other than the four mandated by the FTC, does the Funeral Rule require the funeral home to list each of the items included in the package on the Statement of Funeral Goods and Services Selected?

yes

May a funeral home impose an additional fee for obtaining payment of the funeral bill from an estate or from assigned insurance policies?

yes

On its GPL, may a funeral home use the term "basic cremation" instead of "direct cremation" or the term "simple burial" instead of "immediate burial?"

yes- but NOT in the Mandatory Disclosures.

If a funeral Home is located in a State the requires the Funeral Director to guarantee the Preneed Funeral Arrangement- it would be less risky for the FD to recommend that the family purchase and Insurance Policy. Which of the following types of Insurance Policies would be good for the purpose of being sure that the money is available to pay for the final disposition of the deceased loved one?

1- Term insurance 2- Whole life coverage 3- Universal life coverage 4- Limited-pay 5- Endowments

Which of the following are required for a valid contract?

1- mutual agreement (offer and acceptance-meeting of the minds) 2- contractual capability (competent parties-of legal age-not drunk, etc.) 3- legal objective (a contract that is not for legal purpose is not valid) 4- consideration (monetary or other good or valuable considerations)

In most States, regardless of the age of the cremation equipment, there is a __________ second retention time requirement.

1/2

What is the minimum number of people required to conduct an American Legion funeral service?

21

If the authorizing agent agrees to take possession of the cremated remains and does not take possession within _____________ days after cremation or on an agreed date, the crematory shall send written notice to the last known address of the authorizing agent to take possession of he remains

30

Which of the following weights are commonly used in the construction of copper caskets?

32 oz 48 oz

The age at which a child understand death as being both final and inevitable is

9 years and above

A Burial/Transit Permit with cremation selected as the final disposition is called:

A Burial/Transit Permit

Formal Contract

A contract that by law requires a specific form, such as being executed under seal, to be valid.

Holographic Will

A will written entirely by the testator with his own hand.

Outlaws discrimination in hiring against those who are over forty years:

Age discrimination act of 1967

codicil

An addition or amendment to a last will in testament is executed with the same formality as the will

The primary reason behind the selection of a particular casket is said to be its ____________.

Beauty and Finish

In the ideal cremation process, the only compounds exiting the stack are?

CO2 & H2O

Who must be notified within 30 days of any disposition at sea:

EPA

The term which refers to an Orthodox Jewish Memorial service or closing prayer of a funeral is ___.

El Malei Rachamin

In a Liturgical Church, the right side of the church (as the congregation faces the altar) from which readings and prayers are often proclaimed is known as the _________ side.

Epistle

Controlling is also known as:

Evaluating

Which of the following is a fee that a funeral home could charge?

Insurance Processing Fee

The act of placing the dead human body in the ground.

Interment

When a person dies without a will, Probate Court will appoint a person to settle the final affairs of the estate. The person receives ___ from the court as official proof that they have been authorized to manage the financial affairs of that intestate person.

Letters of Administration

A group of two or more adjoining graves, crypts or niches owned by the same lot holder:

Lot

A comparison of profit with each item of expense in the income statement expressed as a percentage of sales income

Operating ratios

Expenses incurred in the normal operation of a business:

Overhead

A cemetery for paupers:

Potter's field

Any Western Christian who is not an adherent of the Roman Catholic Faith

Protestant

One person speaking with limited verbal feedback

Public communication

According to Wolfelt, the ability to communicate the belief that everyone possesses the capacity and right to choose alternatives and make decisions:

Respect

A form of financial planning whereby a part of the firm's earnings is earmarked as a contingency fund for possible future losses, specifically for individual loss categories such as property, medical, or worker's compensation:

Self-insurance

From the Latin "sepulcrum" which meant only "a burial place":

Sepulchre

Greeting people with a pleasant smile, eye contact, and a firm handshake are examples of

Soft Skills


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