OB 6301 Exam 2

Which of the following allows employees to buy shares of stock in the company either at a discounted price or through a no-interest loan provided by the company?

Employee stock ownership plan

A reward system that calculates bonuses from the work unit's cost savings and productivity improvement is known as a(n) ______ plan.

gainsharing

The first step in self-leadership is ______.

personal goal setting

True or false: Job specialization can lead to lower work quality.

true

Which rewards system motivates employees to learn new skills?

Competency-based

True or false: Employees always value monetary rewards over other forms of reward.

False

As part of his compensation package, Jack has been awarded the opportunity to purchase up to 200 shares of stock in his company for $17.50 per share, but he must complete this purchase by the end of 2014. This is an example of a(n) ______ plan.

stock option

According to the job characteristics model, what characteristic most directly contributes to the psychological state of responsibility?

Autonomy

Employees are much more likely to experience which element of empowerment when they are working in jobs with a high degree of autonomy and minimal bureaucratic control?

Self-determination

Several studies have suggested that _______ improve individual performance in sports-related activities.

constructive thought patterns

The process of assigning tasks to a job, including the interdependency of those tasks with other jobs, is known as job ______.

design

According to a number of studies, men and women view the meaning of money differently in that____________

men view money as a symbol of status

True or false: Self-leadership is dependent on both the individual and the situation.

true

What type of reward system uses job evaluation?

Job status-based rewards

Many agricultural workers are paid based on how many buckets or bags they pick of whatever crop they harvest. This is known as a _____ system.

piece rate

One of the limitations of ESOPs, profit-sharing plans and stock options is that they ______.

provide a weak link between individual effort and company and/or stock performance

Which core job characteristic refers to the degree to which the job affects the organization and/or society?

task significance

The job characteristics model identifies five core job characteristics: skill variety, task identity, task significance, job feedback, and________.

autonomy

Team-based rewards are most appropriate when ___.

jobs are highly interdependent and job results rely on the cooperative effort of multiple people

The subdivision of work into separate jobs assigned to different people is referred to as job ______.

specialization

The job design model that relates the motivational properties of jobs to specific personal and organizational consequences of those properties is known as ______.

the job characteristics model

Which of the following is the BEST description of scientific management?

Dividing a job into small elements and assigning those tasks to employees who are best qualified to perform them

Which of the following are organizational and work-context factors that influence psychological empowerment?

Establishing a learning orientation culture. Providing easy access to needed information and resources Trusting employees and be willing to take the risks that empowerment creates

Which of the following reward plans focuses on achieving cost reductions and increasing labor efficiency?

Gainsharing

Which of the following rewards represents the largest portion of most individuals' paychecks?

Membership/seniority-based rewards

If a company wished to align rewards with performance that is within an employee's control, which of the following rewards would be most appropriate?

Rewarding factory employees for meeting production output standards

Your professor has provided several practice assignments to help you prepare for the final exam. These assignments provide you with immediate feedback on your mastery of the concepts and enables which element of self-leadership?

Self-monitoring

According to the job characteristics model, a college professor who is required to use a certain textbook and follow a prescribed syllabus and must administer a mandatory number of tests would likely have low ______.

autonomy

The dimension of empowerment in which employees are confident about their ability to perform the work well and grow with new challenges is ______

competence

Alexis works as a receptionist at a large dental practice. She schedules patient appointments, makes reminder calls, and sends out cards reminding patients to schedule checkups. Her job has been redesigned so that she also enters payments in the accounting system. This is an example of job ______.

enlargement

Jamal is a customer service representative at a local credit union. He has been handling customer deposits and disbursements. His job has changed so that he can now assist customers with completing loan applications, and he has the authority to approve small, short-term loans. This is an example of job ______.

enrichment

Employee-of-the-Month winners at Davenport Properties can choose from a set of rewards, including a cash bonus, paid time-off, or a gift certificate at a local restaurant. This improves reward effectiveness by ______.

ensuring the rewards are valued

The approach to job enrichment that puts employees in direct contact with customers instead of using supervisors as a go-between is known as ______.

establishing client relationships

Job ______ involves systematically rating the worth of jobs within an organization by measuring the skills, effort, responsibility and working conditions of the jobs.

evaluation

Hoffman Company offers warehouse workers a $.25 increase in their hourly wage the following month if they exceed production criteria by 10% or more. This is an example of a(n)________ plan.

gainsharing

Hoffman Company offers warehouse workers a $.25 increase in their hourly wage the following month if they exceed production criteria by 10% or more. This is an example of a(n)________plan.

gainsharing

Team rewards are better than individual rewards when employees work in highly__________jobs

interdependent

The degree to which employees can tell how well they are performing on the basis of direct sensory information from the job itself is known as ______.

job feedback

Before making an important presentation to the Board of Directors, Philippe visualizes himself stepping smoothly through his speech and effectively answering the Board's questions. This is an example of ______.

mental imagery

An organizational reward plan in which employees of a company receive a portion of the company's profits as determined by an agreed-upon formula is known as a(n) ______ plan.

profit-sharing

Alyssa works in the accounting department for a large automotive parts supplier. During the first week of each month, she works in Accounts Payable. During the second week, she works in Accounts Receivable, and then in Payroll in the third week. This enables her to have skills in multiple areas and gives her employer more staffing flexibility. This practice is referred to as job ______.

rotation

Systematically partitioning work into its smallest elements and standardizing tasks to achieve maximum efficiency is referred to as ______.

scientific management

The process of influencing yourself to establish the self-direction and self-motivation needed to perform a task is referred to as ______.

self-leadership

After studying for her final exam all afternoon, Kate decided to reward herself by going out for some frozen yogurt. This instance is an example of ______.

self-reinforcement

To shore up her confidence before an important presentation, Janeen tells herself, "You know more about this subject than anyone else in the room. Get out there and prove it." This is an example of ______.

self-talk

What Johanna loves best about her job is that every day brings new challenges and she can use different skills and talents to complete her tasks. According to the job characteristics model, this is an example of ______.

skill variety

A plan that gives an employee the right (but not the obligation) to purchase company stock at a predetermined price within a predetermined period of time is known as a(n) ______ plan.

stock option

Tasha works at a start-up company, and there are few written procedures that guide the completion of her job. As a result, she often has to rely on her own judgment rather than written guidelines to decide how to complete her work. Based on this description, it would appear that Tasha has a job with low _______.

task analyzability

According to the job characteristics model, the degree to which a job requires completion of a whole or identifiable piece of work is known as ______.

task identity