OB chapter 15
innovations are more incremental and are less likely to generate significant amounts of new revenue.
Blank 1: Improvement
A(n) system organization is said to be a self-sufficient entity.
Blank 1: closed
Organizations that are structured to fit the demands of the situation are said to follow the approach to organization design.
Blank 1: contingency
When employees are segregated into organization groups based on similar products or services, customers or clients or geographic regions the firm is said to have a structure.
Blank 1: divisional
The structure that groups people according to the business functions they perform is called .
Blank 1: functional
Mechanistic organizations typically have a culture and organizational design.
Blank 1: hierarchical, hierarchal, or hierarchial
A focus on existing customers and optimizing existing product/services for them specifically is called .
Blank 1: improvement Blank 2: innovation
The creation of something new that makes money is called an
Blank 1: innovation
A(n) organization is one that proactively creates, acquires and transfers knowledge and that changes its behavior on the basis of new knowledge and insights.
Blank 1: learning
The structure that combines a vertical structure with an equally strong horizontal overlay is a called a structure.
Blank 1: matrix
Organizations with rigid bureaucracies, strict rules, narrowly defined tasks and top-down communication are called organizations.
Blank 1: mechanistic
A(n) system organization depends on constant interaction with the environment for survival.
Blank 1: open
A system of consciously coordinated activities or forces of two or more persons is called a(n) .
Blank 1: organization
The phrase "consciously coordinated" is key to the definition of a(n)
Blank 1: organization
To the casual observer the term means the family tree-like pattern of boxes and lines posted on workplace walls.
Blank 1: organization or organizational Blank 2: chart
The general idea behind is that firms are more successful and effective when their structure supports the execution of corporate strategies.
Blank 1: organizational Blank 2: design
The structure of accountability and responsibility used to develop and implement strategies and the human resource practices and information and business processes that activate those structures is called
Blank 1: organizational Blank 2: design
Organizations learn by using which independent subprocesses?
information acquisition knowledge integration information distribution
What tips are recommended for success in the business world?
Establish goals at work that account for the four perspectives in the balanced scorecard. Adopt a learning or mastery goal orientation. Try to arrange an office environment suited to your work style.
What is a key driver of long-term organizational performance?
innovation
What are among the most important lessons for managers?
Discuss office design with your team. Foster innovation. Help your organization learn.
True or false: A visual representation of a company's critical objectives and the crucial relationships among them is known as a organizational measurement map.
False
True or false: Employees grouped by geographic region are in a functional structure.
False
What type of system acts as a coherent set of interdependent processes and structures that dictates how the company searches for novel problems and solutions?
innovation
Which of these statements are true and will help you enact positive change in your business and personal life?
Social and human capital are important to innovation. It is important to learn from any failures. In terms of organizational design, person-organization fit is important.
An organization that groups all of its marketers in one department, its finance people in another, and product designers in another is which type of organizational structure?
functional
The structure that groups people according to the business functions they perform is called a _________ structure.
functional
The structure that groups people according to the business functions they perform is called a _________ structure. Multiple choice question.
functional
Select the four basic dimensions of organizational structure.
hIerarchy of authority spans of control line and staff positions division of labor
A focus on existing customers and optimizing existing product/services for them specifically is called:
improvement innovation
What is the technology called that tracks current sales data, issues with quality, employee turnover, as well as other forms of aggregated real-time corporate data?
a dashboard
What is needed across internal characteristics for organizations to achieve higher performance?
alignment
What should you use as a framework for setting goals for your team?
balanced scorecard
What translates a company's strategy and vision into a comprehensive set of performance measures that provides the framework for a strategic measurement and management system?
balanced scorecard
Through innovation, an organization makes money by doing what?
connecting to the customer
Organizations that are structured to fit the demands of the situation are said to follow the ________ approach to organization design.
contingency
Managers who take into account strategy and goals, market uncertainty, decision-making processes, size, and technology are considering ______ about organization design.
contingency factors
When employees are segregated into organization groups based on similar products or services, customers or clients or geographic regions the firm is said to have a(n) __________ structure.
divisional
What characteristics need to be aligned for an organization to maximize performance?
employees' human and social capital human resource practices and policies strategy and structure
When you fit with your organization, what results are likely?
enhanced performance engagement job satisfaction
A balanced scorecard examines an organization from which perspectives?
financial learning and growth customer
The structure that combines a vertical structure with an equally strong horizontal overlay is a called a(n)
matrix structure.
Organizations with rigid bureaucracies, strict rules, narrowly defined tasks and top-down communication are called _________ organizations.
mechanistic
Determining how great a role the environment plays on an organization determines its status as a(n)
open or closed system.
What type of office design do companies use to improve cooperative behavior and camaraderie as well as achieve cost reductions?
open-office design
A system of consciously coordinated activities or forces of two or more persons is called a(n):
organization
The structure of accountability and responsibility used to develop and implement strategies, and the human resource practices and information and business processes that activate those structures is called:
organizational design
The extent to which your personality and values match the culture and climate in your work organization is called ______ fit.
person-organization
Which of the following, managed by a dashboard, is crucial for evidence-based management?
real-world data
Select resources needed to support innovation.
required structure and process necessary human capital right culture and climate appropriate resources
What are the key contingency factors to consider when making decisions about organization design?
strategy and goals technology size market uncertainty
Which of the following is the visual representation of a company's critical objectives and the crucial relationships among them that drive organizational performance?
strategy map
An open-office plan results in which of the following?
stress due to overstimulation lack of privacy limited ability to focus due to distractions
What are the three characteristics that all organizations share?
the idea that innovation is crucial to remain in business the goal of being effective a structure that serves as a fingerprint
A matrix structure combines:
vertical and horizontal structures