OB Chapter 7 Quiz

Disposition-based trust depends on the trustor's propensity to trust.

True

Marisa's boss Luna is often insulting to employees she does not like. Luna also mocks the personal appearance and habits of some of Marisa's coworkers. Luna's behavior is an example of

Abuse supervision

Which of the following questions is used to evaluate informational justice?

Do authorities explain procedures thoroughly?

Justice concepts can be used to explain why authorities decide to act in a trustworthy or untrustworthy manner.

False

Procedural justice reflects the perceived fairness of the communications provided to employees from authorities.

False

Research shows that even people with a strong sense of moral identity are still highly susceptible to situational pressures.

False

Which of the following attributes is associated with cognitive-based trust?

Integrity

Which of the following is true of the ethical component of corporate social responsibility?

It suggests the organization has reached the principled level of moral development.

What reflects the perceived quality of a company's goods and services in the eyes of the public?

It's reputation

Which of the following is characteristic of the preconventional stage of moral development?

Relationships are based on self-interest, with little concern for loyalty, gratitude, or fairness.

Informational justice is fostered when authorities, truthfully and candidly, explain decision-making procedures and outcomes in a comprehensive and reasonable manner.

True

Which of the following is characteristic of disposition-based trust?

Trust is based on the general propensity of the trustor to trust others.

Which of the following is characteristic of social exchange relationships?

based on obligations that are open-ended

Sal and Brianna find out that Debby got a 10% annual salary increase, while they each got a 5% increase. Since all three of them had the same level of sales over the last year, Sal and Brianna think the situation lacks:

distributive justice.

Moral intensity is driven by two general dimensions: potential for harm and social pressure. Which of the following answer options is a specific facet of the social pressure dimension?

proximity