OB

How does organizational socialization embed their cultures in new employees?

By promoting and reinforcing core values and beliefs

Practical guidelines derived from socialization research include which of the following?

Different techniques are appropriate for different people at different times. Socialization tactics can reinforce ethical behaviors. New hires are positively affected by formalized socialization procedures.

The extent to which an individual is personally engaged in his or her work role is called:

Job involvement

Which of the following are behavioral outcomes of job satisfaction?

Job turnover Organizational citizenship Job performance

What kinds of emotions tend to travel faster and farther within an organization?

Negative emotions

What information would be important to a manager who wanted to foster an adhocracy culture?

Number of patents developed in R&D Number of new ideas submitted through suggestion systems Improvements in customer satisfaction

Why is it important to reflect on your own person-organization (P-O) fit?

P-O fit is closely connected to work attitudes and performance

What term refers to the measure of compatibility between your personality and values and the climate and culture of an organization?

Person-organization fit

What are the planned and unplanned activities and ceremonies that are used to celebrate important events or achievements called?

Rites and rituals

Which of the following best represent rites and rituals?

Salespersons ring a large gong when they make a deal. Employees avoid certain "unlucky" foods in the break room. Employees enjoy a beer on-site at the office.

person factors that contribute to employee engagement:

Social capital Personality

mechanisms for changing organizational culture

Work flow and organizational structure Rites and rituals Organizational goals Systems and procedures

A person's perception about the terms and conditions of a reciprocal exchange between him or herself and another is called:

a psychological contract

Leaders can send a strong message about acceptable norms and behaviors by paying special attention to what they can measure such as:

activities outcomes processes

The phase of organizational socialization that occurs before an individual actually joins an organization is ___ socialization

anticipatory

The phase of organizational socialization that occurs before an individual actually joins an organization is:

anticipatory socialization

Job satisfaction and employee engagement are two workplace ___ measured by management

attitudes

Personal values exemplify global beliefs, while personal ___ are more specific to a situation, person, or object.

attitudes

Ajzen and Fishbein consider intentions as the key link between ___ and planned ___

attitudes; behaviors

OB researchers define ____ "a force that binds an individual to a course of action of relevance to one or more targets."

commitment

Dependence on hindsight, lack of rigor, and being overly subjective are all elements of:

common sense

Three main weaknesses of ____ ____ are relying on hindsight, lack of rigor, and lack of objectivity.

common sense

Instead of trying to rely on "one best way" to manage, a manager may want to use a(n) ______ approach, which calls for using situationally appropriate tools

contingency

Using the OB concepts and tools that best suit the situation is called a(n) ___ to management.

contingency approach

Corporate ___ is prevalent even though most leaders are dedicated to operating ethical organizations

corruption

characteristics of telecommuting:

decreased absenteeism enhanced productivity and retention

Organizations can promote desired behaviors and not CWB's by:

defining desired behaviors. designing jobs that increase satisfaction. screening for CWBs during the hiring process.

When people express themselves physically, cognitively, and emotionally during a role performance. they are demonstrating:

employee engagement

Feeling a sense of urgency to complete your work is one indicator of employee___

engagement

Feelings of equity are based on a comparison of which two factors?

inputs, outputs

Ajzen and Fishbein consider ___ as the key link between attitudes and planned behavior

intentions

soft skills

interpersonal skills and personal attitrubutes

Which of the following statements about OB is true?

it goes beyond common sense

The most significant contributor to withdrawal cognitions is low levels of:

job satisfaction

The term __ ___ reflects the extent to which a person likes his or her job

job satisfaction

To ensure the highest levels of employee motivation, employers should strive to create work environments that:

match employees values

The process of forming and maintaining intensive and lasting developmental relationships between a variety of developers and a junior person is called:

mentoring

Which forms of language help reinforce characteristics of a desired culture?

myths about company history legends about important events stories about key people

Physiological or psychological deficiencies that arouse behavior are called:

needs

A person seeking to understand and manage people at work is likely to study ____ ____ , which is an interdisciplinary field.

organizational behavior

The extent to which an individual identifies with an organization and commits to its goals is called

organizational commitment

The process by which a person learns the values, norms and required behaviors which permit him to participate as a member of the organization is called:

organizational socialization

Research suggests that the emotions exhibited by leaders cause employees to:

pay attention and learn

The extent to which your personality and values match the climate and culture in an organization is called:

person-organization fit

People who have a___attitude about work will be more open to working longer hours

positive

Giving recruits a realistic idea of what lies ahead by presenting both positive and negative aspects of the job is called:

realistic job preview

The best way for managers to influence employees behavior is to:

reinforce appropriate beliefs

What are considered one of the strongest ways to embed organizational culture because they are meaningful and visible?

reward systems

OB uses both a systematic and ____ approach to understanding people

science-based

Your understanding of who you are and what your preferences are can be improved by a process called ____ _____

self-assessment

The best way to increase self-awareness is through:

taking self-assessments

Hard Skills

technical experience and knowledge

Allows employees to do all or some of their work from home using technology and internet tools.

telecommuication

Why do companies such as Experian emphasize collaboration?

to model and empower organizational change through networking

Shalom Schwartz believed that___ impact behavior no matter what the context

values

The abstract ideals that influence the choices we make are called:

values

The extent to which employees believe their organization values their contributions and genuinely cares about their well-being is:

perceived organizational support