OB exam 1

__________ allows monetary damages in cases of intentional employment discrimination.

The Civil Rights Act of 1991

Which of the following is true about employees working in the same company but in different locations?

Their behaviors may differ within and across countries.

What is the most important element in effectively leveraging the positive potential of diversity?

Top management support

Which of the following terms refers to the degree of anxiety people feel in unfamiliar situations?

Uncertainty avoidance

The environment of all organizations is changing at a(n) __________ rate.

Unprecedented

Which of the following best reflects low individualism?

Valuing harmony more highly than honesty

Which of the following does NOT reflect individualism?

Valuing harmony more highly than honesty

​Which statement accurately describes a downside of information technology?​

It has increased a sense of urgency vis-à-vis decision-making.

Which of the following statements about information technology is NOT true?

It has provided more down time for employees.

Which of the following statements is NOT true about individualistic cultures?

It is important to fit in with the group.

Which of the following statements about knowledge workers is NOT true?

Knowledge workers do not add value to the organization.

An ice cream maker requires approximately two months from the time a new flavor is decided on in the corporate board room to the time it is produced and available to consumers in stores. This time is called

cycle time

Another term for power distance is

orientation to authority

Employees who feel the need to protect their own career prospects by impeding the prospects of others are experiencing

perceived threat of loss

One way to address privacy concerns on the Internet is to

post a privacy policy on the company's website.

Which of the following is a cultural dimension identified by Hofstede?

power distance

Marcos believes that men make better managers than women. Marcos' attitude is an example of

prejudice

Mismanaging diversity is likely to result in all of the following EXCEPT

reduced turnover.

Reciprocal mentoring: matches __________ with __________ to allow both people to learn more about a different group.

senior employees, diverse junior employees

Which of the following is considered diversity?

all of these

As the age diversity of work groups increases, it becomes increasingly likely that

an older employee will report to a younger supervisor.

The ethnic and cultural mix of the U.S. workforce is

changing.

A knowledge worker's career path may run parallel to a management career path. The benefit of this path for the worker is

compensation that is equivalent to that available to management.

A(n) __________ worker is employed in a company on an impermanent or part-time basis.

contingent

Examples of organizational functions to outsource include all of the following EXCEPT the organization's

corporate governance program.

The oversight of a public corporation by its board of directors is called

corporate governance.

Not paying attention to diversity can be costly to organizations in all of the following ways EXCEPT that it can

decrease turnover.

Car makers design and produce new model cars much more quickly now than they did in the past. This is an example of

decreased cycle time.

The defining characteristic of a tiered workforce is that different employees are paid __________ wages for doing __________ work.

different, the same

__________ refers to the variety of observable and unobservable similarities and differences among people.

diversity

The duty of the board of directors of a public corporation is to

ensure decisions by senior managers are in the best interests of the shareholders.

Stereotypes can be based on all of the following characteristics EXCEPT

ethics

The oversight of a public corporation by its board of directors is called corporate

ethics

Which of the following is a component of surface-level diversity?

ethnicity

The belief that one's culture is superior to all others is called

ethnocentrism.

The most significant source of change impacting many organizations today is increasing

globalization

Psychological contracts create __________ promises and obligations between employees and the employer.

implicit

__________ workers are hired because of what they know.

knowledge

all of the following are true about stereotypes except that they

lead to an appreciation of individual differences

Stereotypes can best be defined as

making generalizations about groups of people.

A form of business that combines and transforms resources into tangible outcomes that are then sold to others is called a(n)

manufacturing organization.

Which of the following workforce groups will increase the LEAST in size between 2006 and 2016?

25 to 54 year olds

The U.S. Bureau of Labor Statistics projects a dramatic increase in workers age __________ during the next decade.

65 and older

Which of the following terms refers to the ability to interact effectively with people of different cultures?

Cultural competence

Which of the following statements regarding cross-cultural differences and similarities is not true?

Cultures and national boundaries always coincide.

__________ refers to individual differences that cannot be seen directly, including goals, values, personalities, decision-making styles, knowledge, skills, abilities, and attitudes.

Deep-level diversity

Masculinity

Emphasizes assertiveness

Which of the following is a component of deep-level diversity?

Goals

Which of the following is NOT a benefit of valuing diversity?

Greater homogeneity

Which of the following statements about technology is NOT true?

It combines and transforms resources into outcomes.

Which of the following is NOT an example of a dimension of diversity?

Marital status

All of the following are considered cultural dimensions​ EXCEPT

Open mindedness

Which of the following terms refers to the degree of inequality that exists and that is accepted among people with and without power?

Power distance

What term refers to employer and employee expectations of the employment relationship that operate over and above the formal contract of employment?

Psychological contract

When you notice that someone is tall, what type of diversity are you noticing?

Surface-level diversity

__________ refers to observable differences in people, including race, age, ethnicity, physical abilities, physical characteristics, and gender.

Surface-level diversity

__________ diversity reflects dissimilarity in attitudes or values, especially with regard to group goals or processes.

separation

A form of business that transforms resources into an intangible output and creates time or place utility for its customers is called a(n)

service organization.

Title VII prohibits employee discrimination based on a variety of characteristics. Which of the following is NOT included?

sexual orientation

The fact that, consciously or subconsciously, we tend to prefer to associate with others who are like us is called

the "like me" bias.

What level of the corporate ladder is least diverse?

top management (e.g., CEO)

Understanding and addressing the environment of a business has traditionally been the purview of

top managers

__________ diversity exists within a group when there are differences in a certain type or category, including group members' expertise, knowledge, or functional background.

variety

Which of the following groups of people is NOT increasing as a percentage of the total workforce in the United States?

white males

The dimension of uncertainty avoidance is the extent to which

workers prefer unambiguous situations.