Omis 108 Chapter 1
Which of the following refers to service and production processes that use resources in ways that do not harm ecological systems? A. sustainability B. supportability C. marketability D. perishability E. transportability
a
Which of the following would tend to increase the importance of supply chain management? a. increased supply chain stability b. lower levels of outsourcing c. reduced competitive pressures d. increased globalization e. greater emphasis on local markets
d
Buying goods or services instead of producing or providing them in-house is called: A. downsizing. B. outsourcing. C. internationalization. D. vertical integration. E. entrepreneurship.
b
Managing the supply chain has become more important as a result of firms increasing their levels of: a overtime b outsourcing c marketing d promotions e shipping
b
A "product package" consists of: A. the exterior wrapping. B. the shipping container. C. a combination of goods and services. D. goods if a manufacturing organization. E. customer relations if a service organization.
c
In the chief role of __________, operations managers exert considerable influence over the degree to which the goals and objectives of the organization are realized a. promoter/salesman b. designer/builder c. planner/decision-maker d. recruiter/trainer e. troubleshooter/problem-solver
c
Taking a systems viewpoint with regard to operations in today's environment increasingly leads decision makers to consider ______________ in response to the ___________. A. flexibility; pressure to be more efficient B. offshoring; need to promote domestic production C. sustainability; threat of global warming D. technology; impact of random variation E. forecasting; stabilization of demand
c
Which of the following most involves coordinating the activities among all the elements of the business including its suppliers and distributors? A. pollution control B. quality management C. supply chain management D. competition from foreign manufacturers E. technological change
c
