OMIS 350 Test #1

Which of the following may lead to competitive advantage? 1. New products, services, and business models 2. Charging less for superior products 3. Responding to customers in real time

1, 2, and 3

All of the following are new technology-related innovations in MIS except.

Co-creation of business value

Which of the following is a question that might be answered by an MIS system?

Compare planned to actual sales for each quarter

Which of the following systems is designed to automate business processes across the firm, spanning functional areas and organizational levels?

Enterprise applications

Maintaining the organizations financial records is a central purpose of which main business function?

Finance and accounting

All of the following exemplify the new face of e-commerce in the 21st centenary except

GE

What is the most important benefit of an enterprise application?

Helping businesses become more flexible and productive by enabling business functions and departments to share information and coordinate their business processes more closely

Which of the following business functions is responsible for maintaining employee records?

Human Resources

Verizon Corporation uses a Web-based digital dashboard to provide managers with precise real-time information in order to

Improve decision making

Which of the following is not one of the six strategic business objectives that businesses are seeking to achieve when they invest in information systems?

Improved community relations

Which of the following statements best describes organizational culture?

It is a fundamental set of assumptions, values, and ways of doing things that has been accepted by most members of the organization.

Order fulfillment involves all of the following business processes except

But not making customers aware of the product.

Which of the following statements about digital firm is not true?

Today, most firms are fully digital

A business model describes how company produces, delivers, and sells a product or service to create wealth

True

Creating a marketing plan is an example of a business process

True

The three main dimension of information systems are management, organizations, and information technology

True

Which of the following is an example of a cross functional business process

creating a new product

Using the internet to buy or sell goods is called

e-commerce

An ESS supports which of the following?

long-range planning activities of senior management.

All of the following are videoconferencing tools except

microsoft's share point

the term management information systems refers to a specific category of information systems serving

middle management functions

All of the following are examples of environmental actors in an information system except?

sale forces

The function is responsible for making sure customers are aware of the company's

sales and marketing

Which level of organization is an ESS specifically design to serve?

strategic level

All of the following are capabilities of enterprise social networking tools except

the ability to share, store, and manage content

a system that reports summaries on the total moving, house hunting, and home financing costs for employees in all company division is an example of which of the following?

transaction-processing system

Output

transfers processed information to the people who will use it or to the activities for which it will be used.

E-government is intended to do all of the following except

transform a business firm's relationships with its customers

Second life is an example of

virtual social world

Producing a bill of materials is a business process in which of the following function areas?

Manufacturing and production

Which of the following is not one of the four main classification for collaboration tools identified by the space/time matrix

Remote/collocated

Which of the following systems help a firm manage relationships with its suppliers?

SCM

In a hierarchical business organization, the upper level consists of:

Senior management

The three principal levels within a business organization hierarchy are

Senior management, middle management, operational management

Data management technology consists of which of the following?

Software governing the organization of data on physical storage media

A firm that must invest in new information systems capabilities in order to comply with the federal legislation is investing to achieve which business objectives?

Survival

A(n) is typically a major source of data for other systems

TPS

managers use which of the following systems to monitor the status of internal operations and the firm's relations with the external environment?

TPS

Which of the following statements about TPS is not true

TPS is typically supply data to a firms ESS

The total number of food items with storage temperature problems is an example of which of the following?

??

Which of the following systems would an organization use to compare total annual sales for a specific product to a planned target?

??

Which of the following systems would a firm use to manage relationships with its customers?

CRM

The fundamental set of assumptions, values, and ways of doing things that has been accepted by most of an organization's members is called its:

Culture

To make sure it stocks clothes that its customers will purchase, a department store implements a new application that analyzes spending levels at its stores and cross- references this data to popular clothing styles. Which of the following business objectives is this information intended to support?

Customer intimacy

Which of the following systems would you use to determine which trends in your supplier industry could affect your firm the most during the next five years?

ESS

Which of the following systems would you use to forecast the return on investment if your firm planned to switch to a new supplier that offered products at a lower cost

DSS

which of the following systems is especially suited to situations in which the procedure for arriving at a solution may not be fully predefined in advance?

DSS

which of the following systems is used to focus on non-routine business problems that are unique and rapidly changing?

DSS

which of the following would a manager use to determine the impact on production schedule if sales doubled in the next quarter?

DSS

Enterprise systems are also known as which of the following

ERP systems

The four major types of enterprise application are

ERP,SCM,CRM, and KMS

Which of the following systems incorporates data from external events as well as summarized information from internal business intelligence systems?

ESS

A (n) System collects data from various key business processes and stores the data in a single, comprehensive data repository, useable by other parts of the business

Enterprise

As discussed in the chapter-opening case, AWM Smart Shelf can help brands and retailers achieve which of the following?

Increase customer intimacy

Networking and telecommunications technologies, along with computer hardware, software, data management technology, and the people required to run and manage them, constitute an organization's:

Information technology

Raw data collected at checkout counters in a grocery store is an example of:

Input

The three activities in an information system that produce the information organizations use to make decisions, control operations, analyze problems, and create new products are:

Input, processing, and output

Converting raw data into a more meaningful form is called:

Processing

Which of the following is an example of a business using information systems to improve supplier intimacy?

JCPenney's information systems that allows its contacts manufactures to see what garments have been sold and need to be replaced

Which of the following systems Wold you use to consolidate the relevant knowledge and experience in the firm and make it available to improve business processes and management decision making

KMS

Which of the following is an example of raw data from an automobile manufacturer?

One Subaru Outback sold July 27, 2020 in Mohegan Lake, New York for $24,000

Walmart exemplifies the power of information systems coupled with state of the-art business practices and supportive management to achieve which of the following?

Operational efficiency

Which of the following systems integrates supplier, manufacturer, distributor, and customer logistics processes?

Supply chain management system

A firm that invests in an information system because it is a necessity of doing business does so because it is seeking to achieve which of the following business objectives?

Survival

Which of the following is not a true statement with respect to business processes?

The efficiency of a business firm is not related to its business processes.