online class exam 1

Which of the following represents the strongest correlation between two variables?

-0.56

major influences on Human Behavior

1. ability 2. personality 3. social media 4. Rules/Roles

internal locus of control

1. i make things happen 2. i accept personal responsibility for failures 3. i can determine my future

external locus of control

1. things happen to me 2. i blame others 3. bad luch

The type of performance measurement system where a company assembles performance data on an individual from most or all of his/her contacts within and outside the company is known as:

360 degree performance appraisals

refers to the relatively stable capabilities people have to perform a set of activities

Ability

When Harry has a perceived conflict with a co-worker, he will send them e-mails that are taunting or insulting. This is an example of

CWB

Values tend to vary across generations because they are influenced by events in childhood and youth. For example, some parents lived through the Depression, and this experience led them to be risk takers in terms of their investments. T/F?

False

Which of the following capabilities are related to the acquisition and application of knowledge in problem solving?

General mental ability

Which of the following is the best approach for building hope?

Generate an important goal that is attainable yet challenging

measure what is actually presents?

Objective data

is the understanding and managing people in the workplace:

Organizational behavior

encompass our feelings or opinions about people, places, and objects

Personal attitudes

measures that require some individual judgement is?

Subjective data

In 360-degree feedback, individuals compare perceptions of their own performance with information from their manager, subordinates, and peers. T/F?

True

Intensity pertains to the amount of effort being invested in an activity. T/F?

True

Research has found that some aspects of an individual's disposition are significantly associated with some aspects of job satisfaction, such as having autonomy or receipt of rewards. T/F?

True

Which of the following is defined by levels of positive emotions, work engagement, relationships, means, and achievement?

Well-being

When should an organization use customer evaluation of employee performance?

When the customer is the only person who observes the service performance

a desire to remain a member of an organization due to an emotional attachment to and involvement with that organization:

affective commitment

Which of the following types of reliability calls for more than one test administration?

alternate form

_____ is the extent to which a job enables an individual to experience freedom, independence, and discretion.

autonomy

Personal attitudes affect _______ via ______.

behavior; intentions

Which of the following types of performance measurement is more reliable, valid, and provides more useful feedback to employees?

behaviorally anchored rating scales

Which of the following is a theory that explains how we act to reduce the discomfort we feel when our thoughts are inconsistent with our behavior?

cognitive dissonance

subjective assessment of how closely a test content matches what you are trying to measure

content validity

a desire to remain a member of an organization because of an awareness of the costs associated with leaving it.

continuance commitment

Which of the following types of validity is concerned with predicting scores on some outcome?

criterion

the process by which one demonstrated a statistically significant relationship between scores on a particular measure. the outcome we are interested in

criterion validity

are complex, relatively brief responses aimed at a particular person, information, experience, or event.

emotions

the extent to which employees give it their all to their work roles:

employee engagement

The _____ model suggests that managers should monitor employees' perceptions of fairness.

equity

In the job characteristics model, the presence of skill variety, task identity, and task significance cause an employee to feel

experienced meaningfulness of the work

In the job characteristics model, the degree to which a person receives clear information about performance effectiveness is:

feedback

refers to the various people, places, and things that can inspire a desire to remain a member of an organization

focus of commitment

Which of the following would explain Elana's perception that the unemployed are lazy and do not really want to work full time?

fundamental attribution error

All other things equal, which of the following individual differences is the best predictor of job performance?

general mental ability

Which of the following rater errors leads employees to believe that no aspects of their performance need improvement?

halo

The use of a polygraph to measure lying is:

high reliability and low validity

Roger, a manager, knows that one of his employees values conformity and tradition. Roger should assign the employee to a job that includes

high respect,commitment, and acceptance

Samuel absolutely loves being a college professor because he is good at teaching and enjoys research even though he would make more money working in the private sector as an engineer. His choice to be a college professor is best explained by:

intrinsic motivation

is the process of using the five items in the job characteristics model to create more satisfaction

job enrichment

an affective or emotional response toward various facets of ones job

job satisfaction

Managers can improve employee satisfaction with the feedback process by:

letting the employee voice his/her opinion and discuss performance goals

describes how much personal responsibility someone takes for their behavior and its consequences:

locus of control

_____ is a key input to positivity from person factors.

mindfulness

Which of the following refers to the most often occurring score in a distribution?

mode

which of the following describes the score with the greatest frequency in a sample?

mode

success =

motivation + ability

A person will experience _______ when his or her outcome to input ratio is less than that of a relevant comparison person

negative inequity

Which of the following personality traits is marked by instability, insecurity, and depression?

neuroticism

a desire to remain a member of an organization due to a feeling of obligation:

normative commitment

______ programs help employees to integrate, assimilate, and transition to new jobs.

onboarding

Which of the following types of performance is characterized by assisting coworkers, having a positive attitude, and representing the company in a positive way outside of work?

organizational citizenship behaviors

________ is the extent to which an individual identifies with an organization and commits to its goals.

organizational commitment

the extent to which an employee identifies with an organization and is committed to its goals

organizational commitment

People's perception of is their judgment that they were adequately compensated for the consequences of their actions.

outcome fairness

Which of the following contributes least to employee engagement in North America?

pay

Jack set himself a goal of shooting a 79 or better on his local golf course before the end of spring. This is a ________ goal.

performance

Which of the following refers to how long we focus on an activity?

persistence

the combination of stable physical, behavioral, and mental characteristics that give individuals their unique identities:

personality

consist of actions that provide a physical escape, whether short term or long term from a work environment:

physical withdrawl

Kerry's manager asks her to head up a team reviewing office protocols. Kerry is in a great mood, having received a substantial bonus last week. This indicates that _____ experiences lead us to be more responsive to positive information.

positive

Mickey is a successful salesman at AHR Corp. In addition to his normal duties, Mickey has created a best practices manual for new salespeople to help ensure their success. This is an example of

positive deviance.

Donna works as a project manager for a major consumer products firm. She works with beliefs, perceptions, and informal obligations about what she is entitled to receive in return for what she provides to the organization. Janice's beliefs represent a(n)

psychological contract

consist of actions that provide a mental escape from the work environment:

psychological withdrawl

Which of the following refers to your confidence in your ability to performance a specific task?

self efficiency

Which of the following rater errors is made when people give higher evaluation to individuals who they consider akin to themselves?

similar-to-me

"woman have a harder time than men in being perceived as effective leaders." this statement is an example of:

sterotype

A negative reinforcer tends to the behavior it follows.

strengthen

What kind of goal is best for jobs that are dynamic, but in which nearer-term activities and milestones can be defined?

task

Test-retest reliability can provide a measure of _________________ consistency for test scores.

temporal

Job crafting may involve changing task boundaries, the relational nature of a job, or cognitions about the job. T/F?

true

A variable-ratio schedule of reinforcement is one in which a response is reinforced only after a(n):

unpredictable number of responses have been made

From a test and measurement perspective, the extent to which a researcher is actually measuring what she/he intends to measure is referred to as:

validity

______ are abstract ideals that guide one's thinking and behavior across all situations.

values

assume that Brad and his friends frequently enter an abandoned, haunted house to look for ghost. Assuming that Brad and his friends eventually see a ghost, they will be reinforced on a ______ schedule.

variable interval