Org. & MGMT Ch. 5

when doing this type of planning, managers carefully lay out emergency situations, and they create detailed plans for responding to them. -standing planning -crisis planning -single-use planning -decentralized planning

crisis planning

this refers to planning that is pushed down in the organization. instead of senior management doing all of the planning, lower-level managers and employees take responsibility for their own planning -centralized planning -decentralized planning -crisis planning -single-use planning

decentralized planning

tex used this process to get his employees to buy into his goal of being the number one car dealership in the region. He talked to his customers and other managers, addressed conflicts between manager, and broke down barriers to help managers work together to reach his goal. -Management by objectives (MBO) -coalitional management -tactical management -strategic planning

coalitional management

this process has four components: setting goals, developing action plans, reviewing progress, and appraising overall performance -writing a mission statement -developing a tactical goal -creating a strategy map -management by objectives (MBO)

management by objectives (MBO)

This specifies the way in which an outcome will be achieved and can include the actions to be taken, the resources to be used, and the time frame for accomplishment -plan -resource -goal -contingency

plan

when you create this, you focus on what resources you will need to make sure your overall company achieves its objectives in upcoming years -strategic goal -strategic plan -tactical plan -mission statement

strategic plan