Org Communication (Chapter 4 Quiz)

Jamal is an active member of the marketing department who coordinates activities with the advertising department. Jamal is:

a bridge

Approaching organizational culture with the idea that there may be multiple manifestations of culture that are difficult to interpret represents which perspective of culture?

a fragmentation

Systems theory originated with the study of:

biology

Michael is a sales representative who spends a great deal of time out on the road and infrequently communicates with the rest of his sales team. He is

an isolate

Research approaches used to study complex organizational systems include:

both a and c (network analysis & case analysis)

Three people were fired at ABC Corporation. Nick was fired because he was incompetent. Rita was fired because she was unethical. Kayla was fired because of economic conditions. This illustrates the systems property of:

equifinality

Open systems are characterized by ____, or the ability to sustain themselves and grow.

negative entropy

According to Weick, the primary goal of organizations is to:

reduce uncertainty

In order to deal with the variety of challenges posed by a complex environment, a system must incorporate which of the following properties?

requisite variety

Weick proposes a ______ process in which rules and cycles are saved for future organizational use.

retention