Organizational Behavior Chapter 1 Practice Questions

​A(n) _________ leads people to get things done. A. controller B. manager C. coach D. planner E. organizer

B. Manager

Which management skill uses mental ability to analyze and diagnose complex​ situations? A. Informational B. Technical C. Interpersonal D. Human E. Conceptual

E. Conceptual

Which of the following is NOT one of the primary activities managers perform within their​ workplaces? A. Controlling B. Organizing C. Planning D. Leading E. Demonstrating

E. Demonstrating

Contributors to the knowledge of OB include all EXCEPT ​_________. A. industrial psychologists B. counseling psychologists C. learning theorists D. personality theorists E. physicists

E. Physicists

Organizational behavior is an applied behavioral science built on contributions from all of the following​ fields, EXCEPT​ _____________. A. sociology B. anthropology C. psychology D. social psychology E. psychiatry

E. Psychiatry

Systematic study focuses on​ ________. A. management theory B. processes C. organizational structure D. the planning process E. relationships

E. Relationships

A recent survey of hundreds of workplaces showed that​ __________ relationships among​ co-workers and supervisors were strongly related to overall job satisfaction. A. public B. loyal C. private D. competitive E. social

E. Social

In what ways does the systematic study of behavior help us make​ reasonable, accurate predictions in the​ workplace? A. The systematic approach assumes that behavior is random. B. The systematic study does not take into account cause and effect. C. The systematic study of behavior does not look at working relationships. D. Cause and effect alone are enough to predict behavior. E. The systematic approach bases all of its findings on scientific evidence.

E. The systematic approach bases all of its findings on scientific evidence.

What does the term​ "big data" refer to when making​ decisions? A. The use of the personal decision making model. B. The use of intuition and hunches. C. The use of the logical decision making model. D. The use of brainstorming when making decisions. E. The use of statistical compilation and analysis.

E. The use of statistical compilation and analysis.

What differentiates​ high-performing managers from​ low-performing managers in the​ workplace? A. Communication and leadership skills distinguish managers who rise to the top of their profession. B. ​High-performing managers rely solely on their technical skills. C. ​Low-performing managers can be considered​ high-performing managers as long as they have a good rapport with all of the members on their team. D. Communication skills are secondary to leadership skills when identifying​ high-performing managers. E. ​High-performing managers always need to depend on their team to help them make decisions.

A. Communication and leadership skills distinguish managers who rise to the top of their profession.

Which management function increases as a manager moves from​ lower-level to​ mid-level management? A. Planning B. Controlling C. Commanding D. Organizing E. Leading

A. Planning

A factor that causes someone to do something he or she might not otherwise do is known as which of the​ following? A. Relationship variable B. Contingency variable C. Input D. Process E. Outcome

B. Contingency Variable

Automatic​ responses, or​ "gut" instincts regarding what makes ourselves and others act as we do are called​ __________. A. ​evidence-based management​ (EBM) B. intuition C. systematic study D. logical model E. guessing

B. Intuition

Many people make decisions through an instinctive feeling not necessarily supported by research called​ _______. A. knowledge B. intuition C. ​evidenced-based decision-making D. systematic​ decision-making E. uncertainty

B. Intuition

Dwayne was recently promoted to a managerial position for the ABC Corporation. As part of​ Dwayne's new management​ role, his primary new activity will be​ __________. A. responding B. leading C. conferring D. hiring E. scheduling

B. Leading

The science of OB was developed by applying general concepts to​ __________. A. ​employee-selection techniques B. a group of foreign workers C. a particular​ situation, person, or group D. motivational techniques E. a workplace environment

C. A particular situation, person, or group

Current understanding of organizational​ culture, organizational​ climate, and differences among national cultures is a result of the work of​ _______. A. psychologists B. social workers C. anthropologists D. learning theorists E. behaviorists

C. Anthropologists

According to​ research, most managers reported​ that_____________. A. they managed fewer employees B. the demands of the job had decreased C. they had not received any managerial training D. they were ready to lead others E. they had enough time to supervise employees

C. They had not received any managerial training

Which of the following statements most clearly defines why few absolutes apply to​ OB? A. Human behavior is consistent across different groups and thus similar to the physical sciences where generalities and consistencies offer explanations and valid predictions of behavior. B. Human behavior is complex and inconsistent just like the laws of the physical sciences are complex and inconsistent. C. It is impossible to offer reasonably accurate explanations or make valid predictions of human behavior. D. Human beings are complex and different from one​ another, making it difficult to make​ simple, accurate generalizations about ourselves. E. Humans are alike and thus OB provides the ability to make simple and accurate generalizations about an​ individual's behavior.

D. Human beings are complex and different from one​ another, making it difficult to make​ simple, accurate generalizations about ourselves.

Which of the following statements best defines the connection between​ evidence-based management​ (EBM) and systematic​ study? A. Most decisions managers make are approached scientifically. B. Most managers can accurately predict behavior based on intuition and experience. C. ​Evidence-based management argues that managers should rely on intuition more than systematic thinking to make decisions. D. ​Evidence-based management complements systematic study by basing managerial decisions on the best available scientific evidence. E. Most often it cannot be established that​ evidence-based management and systematic thinking is productive.

D. ​Evidence-based management complements systematic study by basing managerial decisions on the best available scientific evidence.

Evidence based management focuses​ on____________. A. floor time B. visionary leadership C. proper organizational structure D. adding scientific evidence to the decision making process E. management by walking around

D. Adding scientific evidence to the decision making process

Few universal principles exist in organizational behavior because​ ___________. A. the correct variables have not yet been identified B. we have not discovered them yet C. the proper scientific process has not been applied D. the complexity of humans limits our ability to make sweeping generalizations about ourselves and others E. we have not yet finished the study of culture and environments

D. The complexity of humans limits our ability to make sweeping generalizations about ourselves and others

Organizational behavior is an applied behavioral science built on all of the following fields EXCEPT​ __________. A. physiology B. anthropology C. sociology D. psychology E. social psychology

A. Physiology

OB concepts must reflect​ _______________ conditions. A. situational B. cultural C. sociological D. general E. psychological

A. Situational

Which of the following organizational behavior issues has become important enough in society that we now find universities incorporating the topic into their management​ curriculum? A. Social entrepreneurship B. Societal control C. Statistical entrepreneurship D. Pollution control E. Sanitation engineering

A. Social Entrepreneurship

Money motivates most of​ us, but some of us are more motivated by money than​ others, This example shows that​ ____________. A. only contingencies guide behavior B. general effects and contingencies guide behavior C. only general effects guide behavior D. general effects do not guide behavior E. contingencies do not guide behavior

B. General effects and contingencies guide behavior

Research has shown that the top reason that some employees fail to advance is a lack of​ _____. A. technical skills B. interpersonal skills C. work experience D. commitment E. education

B. Interpersonal Skills

Which of the behavioral science disciplines contributing to OB focuses on the​ measuring, understanding, and changing of an​ individual's attitudes as well as on building​ trust? A. Psychology B. Social psychology C. Anthropology D. Psychiatry E. Sociology

B. Social Psychology

Sociology contributes to OB through​ ___________. A. the study of culture and environments B. the study of people in relation to their environment C. the identification of communication patterns D. an examination of job stress E. the study of working conditions

B. The study of people in relation to their environment

How are most management decisions​ made? A. With systematic study of evidence B. With little or no systematic study of evidence C. With the use of big data D. With scientific thinking E. With extensive use of research

B. With little or no systematic study of evidence

​__________ is a form of ethical behavior that requires that organizations​ understand, identify, and eliminate unethical​ economic, environmental, and social behaviors. A. Sustainability B. Collaboration C. Corporate social responsibility D. Financial responsibility E. Social entrepreneurship

C. Corporate Social Responsibility

Developing​ managers' interpersonal skills helps organizations do all of the following EXCEPT​ __________. A. attract​ high-performing employees B. decrease stress C. increase turnover D. improve morale E. retain​ high-performing employees

C. Increase Turnover

Which of the following management skills helps organizations attract and keep​ high-performing employees? A. Informational B. Technical C. Interpersonal D. Quantitative E. International

C. Interpersonal

​________is a field of study that investigates the impact​ individuals, groups, and structure have on behavior within organizations with the goal of improving an​ organization's effectiveness. A. Psychology B. Management C. Organizational behavior D. Sociology E. Social studies

C. Organizational Behavior

Social relationships among co-workers have been shown to relate to______. A. management ability B. training programs C. overall job satisfaction D. organizational structure E. hiring practices

C. Overall Job Satisfaction

Much of our current understanding of organizational​ culture, organizational​ climate, and differences among national cultures is a result of the work of​ ___________. A. social psychologists B. sociologists C. physiologists D. anthropologists E. psychiatrists

D. Anthropologists

Which of the following fields of study has the LEAST consistent laws of​ behavior? A. Mathematics B. Chemistry C. Astronomy D. Behavioral science E. Physics

D. Behavioral Science

Situational factors that change the relationship between two variables are known as which of the​ following? A. OB factors B. Input variables C. Convergent variables D. Contingency variables E. Output variables

D. Contingency Variables

Companies known as good places to work generate superior ______. A. organizational structure B. internet usage C. performance assessment D. financial performance E. product development

D. Financial Performance

​_________ have expanded their studies to include​ learning, perception,​ personality, emotions,​ training, leadership​ effectiveness, needs and motivational​ forces, and job satisfaction. A. Psychiatrists B. Anthropologists C. Social psychologists D. Industrial psychologists E. Sociologists

D. Industrial psychologists

The principle behind​ _______ is that the more managers know their​ employees, the more effective those managers will be. A. big data B. social physics C. actionable data D. management by walking around​ (MBWA) E. intuition

D. Management by walking around​ (MBWA)

​__________ is a field of study that investigates the impact that​ individuals, groups, and structure have on behavior within organizations with the goal of improving an​ organization's effectiveness. A. Social studies B. Sociology C. Management D. Organizational behavior E. Psychology

D. Organizational Behavior

_______ is a process that includes defining​ goals, establishing​ strategy, and developing plans to coordinate activities. A. Leading B. Controlling C. Organizing D. Planning E. Staffing

D. Planning

Which area of study related to OB is focused mainly at the individual or micro level of​ analysis? A. Anthropology B. Sociology C. Social psychology D. Psychology E. Psychiatry

D. Psychology

Which of the following algebraic statements best applies to the study of​ OB? A. X leads to Y when Z conditions are absent. B. X and Y are always the same and thus Z is not an issue in OB. C. Y leads to Z under X conditions. D. X leads to​ Y, but only under conditions specified in Z. E. Z leads X to Y.

D. X leads to​ Y, but only under conditions specified in Z