Organizational Psychology- Quiz 10 CH 14

trying to eliminate political behaviors within organizations will probably decrease interdepartmental conflict increase a managers power base increase political behavior violate the cannons of justice reduce skill based pay

increase political behavior

in general, how do leaders exercise legitimate power issuing formal requests maintaining credibility making requests in demanding tone keeping aware of information that is relevant and that may be needed by the organization keeping aware of subordinates actions

issuing formal requests

compliance from employees is likely when a manger uses ________ and _________ powers. legitimate, reward coercive, referent expert, coercive reward, expert referent, expert

legitimate, reward

the negative reasons people engage in impression management include all of the following EXCEPT take credit for the work of others people may exaggerate personal accomplishments ti further their own career people may falsify their personal accomplishments none of the above

ti further their own career

what is impression management? Discuss its implications for managers.

Impression Management: a direct and intentional effort by someone to enhance his or her own image in the eyes of others implications: if used in the wrong manor it can lead to a false representation of the employee.

Describe the five bases of power identified in the framework developed by French and Raven. Give an example of each.

Legitimate power- granted by virtue of ones position reward power- one person controls rewards that another person values coercive power- one person has the ability to punish or harm someone else expert power- one person controls information that is valued by someone else referent power- one person wants to be like or imitates someone else position power- resides in a position, no matter who is filling that position personal power- resides in the person, no matter what position is being filled

Define power as detailed in your text. Discuss the facets of this definition that warrant additional clarification.

Power: the potential ability of a person or group to exercise control over another person or group. Power can be thought of as an extreme form of influence. Power can mean potential. There are different forms of power:

from a somewhat mechanistic standpoint, managers may enhance their referent power by all of the following EXCEPT choosing subordinates who have backgrounds similar to their own defending subordinates interests engaging in role modeling treating subordinates fairly choosing a laissez faire system

choosing a laissez faire system

power is distinguished from influence due to the element of reward ability influence control effectiveness efficiency

control

influence should actually be seen as the ________ of the process of one person attempting to affect another a. benchmark standard cornerstone reinforcement coercion

cornerstone

a guideline for using legitimate power is engaging in role modeling maintaining credibility explaining reasons for a request verifying compliance revealing accomplishments and awards

explaining reasons for a request

before trying to manage political behavior, one should understand all of the following EXCEPT the fact that political behavior in an organizations is pervasive the reasons for political behavior the strategies for limiting the effects of political behavior the common techniques for using political behavior the basic tactics for eliminating political behavior

the basic tactics for eliminating political behavior