Organizational Theory and Behavior Test I

___ diversity occurs when there are differences in position or opinion among group members, especially regarding group goals or processes.

Separation

Job satisfaction tends to ___ over time.

stay constant

The fact that, consciously or subconsciously, we tend to prefer to associate with others who are like us is called

the "like me" bias

People tend to associate beauty with other positive characteristics. This phenomenon is an example of

the halo effect

___ are techniques that can help organizations manage diversity.

training and mentoring

Which of Gardner's multiple intelligences refers to self-awareness?

intrapersonal

Another term for power distance is:

orientation to authority

What percentage of the U.S. workforce reports being aware of abusive conduct in the workplace?

60

Which statement accurately describes a characteristic of information technology?

It has increased a sense of urgency related to decision making.

A business that combines and transforms resources into tangible outcomes that are then sold to others is called:

a manufacturing organization

Medical consequences of stress include all of the following EXCEPT

accident proneness

Agreeableness results in some people being

all of these are correct

An individual coping strategy to deal with workplace stress includes

all of these are correct

Which of the following is a dimension of diversity?

all of these are correct

After working in a fast food restaurant for three years to pay for college tuition, Amanda vowed to never work in a restaurant again. But after graduation, the only job offer she received was as a manager at a local restaurant. If Amanda accepts the job, it may result in ____ dissonance.

cognitive

A supervisor who is comfortable taking a gamble on new products has high

risk propensity

___ refers to individual factors that cannot be seen directly, such as goals, values, personalities, decision-making styles, knowledge, skills, abilities, and attitudes.

deep-level diversity

Managers with a low tolerance for ambiguity tend to be more ___ with their staff and do not empower them to make their own decisions at work.

directive

___ workers do not perform close to their potential capability, lacking the emotional and motivational connections to their employer that drive discretionary effort.

disengaged

In which stage of the GAS do people typically experience feelings of no longer being able to cope with the stressor?

exhaustion

Which of the "Big Five" personality dimensions refers to being talkative and energetic?

extraversion

Karson Photography Studios previously hired and managed its own custodial staff, but the company recently started contracting this work to a cleaning company. This is an example of

outsourcing

According to the Myers-Briggs inventory, ___ people are adaptable, spontaneous, and curious.

perceiving

The ___ indicator is among the most popular personality selection instruments used today in business.

Myers-Briggs

___ have a learning style where they tend to organize concrete situations from different perspectives.

divergers

A poorly designed office that doesn't allow a worker adequate privacy is an example of ___ organizational stressor.

physical demand

A person who tends to see things in a positive light and appears to be in a good mood most of the time has a high level of

positive affectivity

Which of the following is NOT a type of value?

primary

___ provide both potentially positive and negative information to job candidates.

realistic job previews

Title VII of the Civil Rights Act of 1964, which was further amended in 1991, prohibits employee discrimination based on a variety of characteristics. Which of the following is NOT included?

sexual orientation