OS286 Ch. 11 Quiz

Which of the following is not an advantage of group decision making?

less pressure to conform

The last step in Bagley's decision tree is, "Does the proposed action maximize shareholder value?"

False: The last step in Bagley's decision tree (Figure 11.5) is, "Would it be ethical to take the proposed action?"

Which of the following is one of the assumptions underlying nonrational models of decision making?

Rational decision making is a struggle.

It is suspected that judgmental heuristics are partly to blame for inaccurate diagnoses and treatment by physicians and other health care professionals because they don't have the time to consider all of a patient's symptoms.

True

To reduce groupthink, someone should be given the role of devil's advocate.

True

An individual who enjoys working with others and enjoys social interactions in which opinions are openly exchanged exhibits which decision-making style?

behavioral

In the _________ bias, a decision maker subconsciously decides something even before investigating, and then seeks information that supports the decision.

confirmation

Which of the following is not a symptom of groupthink?

overestimation of opponents

Julie takes a broad perspective to problem solving and likes to consider many options and future possibilities. She has a long-term perspective and relies heavily on intuition and discussions with others, and is good at finding creative solutions to problems. Julie has a(n) ________ style.

conceptual

In making a decision,

evidence forms the basis of the decision.

Managers use ________ in three different ways: to make a decision, to inform a decision, and to support a decision. Multiple Choice

evidence or data

The rational model of decision making explains how managers actually make decisions.

false: The rational model of decision making explains how managers should make decisions.

The making of new mental connections regarding the creative task or problem at hand is represented in the _________ stage of the creative performance process.

idea generation

Evidence should never be used to make a decision, only to inform or support one.

False: Evidence-based decision making is the process of conscientiously using the best available data and evidence when making managerial decisions. It holds the promise of helping to avoid different decision-making biases, with the hope of improving performance while reducing costs. Proponents also believe evidence-based decision making can help in the use of "big data" to market and sell products and services.

The degree to which people focus on either task and technical concerns or people and social concerns when making decisions is known as their analytical preference.

False: Value orientation reflects the extent to which an individual focuses on either task and technical concerns or people and social concerns when making decisions.