PC Tools

A technician is troubleshooting a computer that doesn't start up correctly. Which of the following tools could the technician use to troubleshoot the computer? (Select TWO).

1. POST card 2. Known good spares

Which tool would you use to grab and lift small objects?

3 prong holder

A printer is behaving erratically, and you suspect a faulty parallel port. Which tool can you use to test the parallel port?

A loopback plug

Which of the following tools can help prevent damage when working with computer components?

Anti static pad and wrist strap

You suspect that the power supply in your desktop PC is failing. You want to use a multimeter to test the power supply. Which multimeter setting should you use?

DC volts

You are removing screws within a computer, but several have fallen into places you can't reach. Which tool would help retrieve the small screws?

Extension magnet

Which tool would be the best choice for removing and replacing the motherboard BIOS chip?

IC extrtactor

Which tool would you use to measure electrical properties such as voltage, amps, and resistance?

Multimeter

Which of the following BEST describes the purpose for which loopback plugs are used?

Testing ports by returning output signals as input.

A maintenance worker accidentally nicks a bundle of network cables routed to multiple wall jacks in a conference room. Only one of the cable's wires are severed. A technician is tasked with replacing the cable. Which of the following tools would the technician MOST likely use to identify which wall jack connects to the severed cable?

Tone generator and probe

You are an IT technician for your company. One of your employees has a computer that continually reboots when it is powered on. He has asked you to fix it. You suspect that the power supply may be failing. Which of the following is the BEST way to determine whether the power supply is causing the reboots?

Use a multimeter to test the power supply.