Power and Influence
Solution to corruption
Checks and balances, communication, measures on performance
Referent Pwer result
Commitment
Reactions to Power
Commitment, Compliance, Resistance
Legitimate Power result
Compliance
Expert Power result
Compliance/Commitment
Organizational Curruption
Culture, Hiring Practices, Hierarchy, Closed Communication, chaos
French and Raven's Sources of Power
Expert Power, Referent Power, Legitimate Power, Reward Power, Coercive Power
Person Power
Expert and referent power. Derived from an individual's personal attributes.
Power Corruption
Leader Characteristics + Environmental Characteristics
Position Power
Legitimate, Reward, and Coercive Power. Once title removed, power lost.
Consequences of Corruption
Poor Decisions, Coercion. Devaluation of others, Ethical and legal violations
Coercive Power result
Resistance
Reward Power result
Resistance/Compliance
Legitimate Power
based on a person holding a formal position; others comply because they accept the legitimacy of the position of the power holder.
Coercive Power
based on a person's ability to punish; ability to force someone to comply through threat of physical, psychological or emotional consequences. Compliance based on fear of punishment.
Reward Power
based on a person's access to rewards. Compliance based on desire for rewards.
Expert Power
based on a person's expertise, competency and information in a certain area. Others comply because they believe in the power holder's knowledge and competence.
Referent Power
based on person's attractiveness to and friendship with others; style and charisma. Other's comply because they respect and like the power holder.
Compliance Reaction
followers accept the influence process and go along with the request, but are not committed to carrying it out.
Resistance Reaction
followers do not agree with the attempt at influence and either actively or passively resist it.
Coercion
using force to effect change; influencing others to do something against their will; using threats and punishment.
Commitment Reaction
when followers welcome the influence process and accept it as reasonable and legitimate