Principles of Management- Ch.10 Human Resources Management

The selection technique that involves asking all applicants the same questions and comparing their responses to a standardized set of answers is a [....]?

structured interview

In performing a [....]?, the organization estimates the number and quality of its current employees and the available external supply of workers.

supply analysis

There are two basic types of structured interview. One type of interview, called the [....]?, focuses on hypothetical situations.

situational interview

The process of using multiple sources of appraisal to gain a comprehensive perspective of a person's performance is called [....]?

360-degree appraisal

What is the term used when a seemingly neutral employment practice has a disproportionately negative effect on a group protected by the Civil Rights Act?

Adverse impact

According to the [......]?, discrimination is prohibited against people aged 40 and over.

Age Discrimination in Employment Act

[....]? are that focus on identifying and reducing hidden biases against people with differences and developing the skills needed to manage a varied workforce.

Diversity training

Who have many concerns regarding their workers, including attracting talent; maintaining a well-trained, highly motivated, and loyal workforce; managing diversity; devising effective compensation systems; managing layoffs; and containing health care and pension costs?

HR managers

What refers to the strategic value of employee knowledge and abilities? OR When managers and executives describe the strategic value of skills and knowledge of employees, they use the term When managers and executives describe the strategic value of skills and knowledge of employees, they use the term, [....]?

Human capital

What are devised to motivate employees to be more productive?

Incentive plans

What are used to assess a job candidate's honesty?

Integrity tests

What provides the information required by virtually every human resources activity. It does two things: it clarifies both a job description and a job specification? AND A tool for determining what is done on a given job and what should be done on that job is known as?

Job analysis

What is a process in which specific performance goals set by a subordinate and a supervisor must be reached within a given time period?

Management by objectives (MBO)

What is typically used to familiarize new employees with their new jobs, work units, and the organization in general?

Orientation training

[....]? has two basic purposes: administrative, as it provides managers with the information managers need to make salary, promotion, and dismissal decisions, and developmental, as the information gathered can be used to identify and plan the additional training, experience, or other improvement that employees require.

Performance appraisal

What increases the pool of candidates that might be selected for a job?

Recruitment activities

What provides employees with the skills and perspectives they need to collaborate with others?

Team training

What requires employers, except small businesses, to provide health insurance for employees or pay a fee?

The 2010 Affordable Care Act

What was passed in 1990, prohibits employment discrimination against people with disabilities?

The Americans with Disabilities Act

What prohibits discrimination based on race, sex, color, national origin, and religion?

The Civil Rights Act of 1964

What prohibits unequal pay based on gender?

The Equal Pay Act of 1963

What declared labor organizations legal?

The National Labor Relations Act of 1935

What refers to the accuracy of a selection test?

Validity

What is required by law?

Workers' compensation

Managers and supervisors are the traditional source of [....]? because they are often in the best position to observe an employee's performance.

appraisal information

The use of a neutral third party to resolve a labor dispute is known as [...]?

arbitration

A test that measures a range of intellectual skills, including verbal comprehension and numerical aptitude, is a [.....]?

cognitive ability test

The principle of equal pay for different jobs of equal value is called [....]?

comparable worth

Firms can create a [....]? when human resources are rare.

competitive advantage

A difficult part of human resources planning is [.....]?, which determines how many and what type of people are needed.

conducting demand forecasts

The degree to which a selection test actually predicts or correlates with job performance is known as [....]?

content validity

Teaching managers and professional employees the skills needed for their present and future jobs is known as [...]?

development

A thorough job analysis may help organizations successfully defend themselves in lawsuits involving [....]?

employment practices

The legal concept that an employee may be terminated for any reason is known as [...]?

employment-at-will

Human resources management deals with [....]? for the management of people within an organization.

formal systems

The programming stage of human resources management involves [...]? the company's plans.

implementing

A significant advantage associated with external recruiting is that it can inspire [...]?

innovation

Another term for human capital is [...]? capital.

intellectual

The advantages of [....]? are that employers know their employees and employees know their organization.

internal recruiting

The most popular selection tool for hiring employees is [...]?, and every company uses some type of [...]? *Hint: Same word but kind of spelled differently.

interviewing

What refers to the essential tasks, duties, and responsibilities involved in performing a job?

job description

The skills, knowledge, abilities, and other characteristics needed to perform a job are detailed in a [....]?

job specification

A mechanism used for promoting open job positions internally is known as?

job-posting system

The system of relations between workers and management is called [...]?

labor relations

Training usually starts with a [....]? AND It is an analysis identifying the jobs, people, and departments for which training is necessary.

needs assessment

The process of helping people who have been dismissed from the company to gain employment elsewhere is known as [...]?

outplacement

In a [....]? used for selecting employees, the test taker executes a sample of the job.

performance test

Human resources management (HRM), historically known as [....]?, deals with formal systems for managing people at work.

personnel management

The human resources planning process occurs in three stages which are?

planning, programming, and evaluating

The consistency of test scores over time and across alternative measurements is known as [....]?

reliability

Legislation that allows employees to work without having to join a union is known as [...]?

right-to-work

In regards to new employees, [...]? concerns deciding which applicant to hire.

selection

The [....]? should be conducted by the immediate superior.

termination interview

Teaching lower-level employees how to perform their present jobs is referred to as [...]?

training