Principles of Management - Chapter 9 Managing Human Resources and Diversity

Recruiting methods that are used to promote the hiring, development, and retention of "protected groups" are examples of:

Affirmative action

Jenna has been given the assignment of determining how many new tellers her bank will need to hire over the next five years. Which of the following questions is irrelevant to her task?

D. All questions are rellevant

________ is part of the new social contract for employees.

Employability, personal responsibility

A key element of the strategic approach to human resource management argues that human resource management is NOT a matching process and managers should avoid attempts to match or integrate employees to organization's strategy and goals.

False

BARS stand for Behaviorally Administered Rating Scale and is used to measure performance evaluation errors.

False

On-the-job training is an in-house training and education facility that offers broad-based learning opportunities for employees.

False

The _____ outlines the knowledge, skills, education, physical abilities, and other characteristics needed to adequately perform the job.

Job Specification

The forecasting of human resource needs and the projected matching of individuals with expected job vacancies is referred to as human resource ___________.

Planning

One of the newest ways of gauging whether a candidate is right for the company is by checking:

Social Networking Sites

Sexual harassment is a violation of Title VII of the Civil Rights Act.

True

The Civil Rights Act of 1964 created the Equal Employment Opportunity Commission.

True

The set of activities that are undertaken to attract, develop, and maintain an effective work force refers to human resource management.

True

_____ show what other organizations pay incumbents in jobs that match a sample of "key" jobs selected by the organization.

Wage and salary surveys