Principles of Management Quiz 2
Which of the following statements about the principles of ethical decision making is true?
A manager acting under the principle of utilitarian benefits would not take an action that would not result in greater good for society.
Which of the following is a characteristic of successful organizational cultures?
All of the above
Doug has a low-paying job for a telecommunications company. Every day when he goes home from work, Doug puts a headset, a stapler, or something similar in his lunch box and takes it with him. Doug sees nothing wrong with his behavior since he feels inadequately paid. Which of the following describes Doug's actions?
Doug is engaged in property deviance.
Which of the following statements about ethics is true?
Ethics is the set of moral principles or values that defines right and wrong for a person or group.
What are the two types of external organizational environments?
General and specific
White Castle is a fast-food restaurant chain that is famous for its small, square hamburgers. Which of the following would be a component of its general environment?
Inflation
The Edmonton Oilers ice hockey team developed a sense of history for its current players by raising banners showing successful seasons (five Stanley Cups!) and the retired numbers of great players from the past in its stadium and locker room. What tactics for maintaining organizational culture are the Edmonton Oilers using?
Organizational stories and organizational heroes
Which of the following is NOT an example of a stakeholder group that an organization must satisfy to assure long-term survival?
The media
The ____ determined that companies can be prosecuted and punished for the illegal or unethical actions of employees, even if management didn't know about the unethical behavior.
U.S. Sentencing Commission Guidelines
The manager of a company that produces soy-based sausage wants to conduct a competitive analysis. During this competitive analysis, she should look at:
all of the above
Companies doing a competitive analysis typically err by:
doing an incomplete job of identifying competitors
A McDonald's restaurant executive was asked if he thought McDonald's has suffered because of its slow adaptation to changing consumer tastes. He responded, "It's been such a successful business model that you're always bouncing between 'let's do it because it works' and 'if it's not broken, don't fix it.'" This dichotomy of how its management thinks about change would be part of McDonald's:
internal environment
The ____ is the set of key values, beliefs, and attitudes shared by organizational members.
organizational culture
Spreading rumors about coworkers would be an example of:
political deviance
The three stages of moral development identified by Kohlberg are:
preconventional level, conventional level, and postconventional level
(Refer to The Fashion Industry paragraph in the Materials section of the Assignment 2c: Quiz Overview page.)As one of the first businesses within the fashion industry to sell ethically and environmentally friendly clothing, Barneys department stores more than likely used:
proactive customer monitoring
Rotavirus is a gastrointestinal disease that causes only a few deaths in the United States, but up to 500,000 deaths annually in developing countries. The vaccine for preventing the disease was proven to cause an extremely rare but serious side effect, so its manufacturer stopped producing it. If the manufacturer decided that, to avoid any potential liability, it would never produce the drug again even though it was still needed in developing countries, it would be following a ____ strategy.
reactive
(Refer to The Fashion Industry paragraph in the Materials section of the Assignment 2c: Quiz Overview page.) One of the materials favored by the fashion-industry is organic cotton, which is grown without the use of pesticides. Currently only one percent of the global production of cotton can be labeled as organic. This produces a ____ in the external environment of the fashion industry.
resource scarcity
Managers can use integrity tests to:
select and hire ethical employees
Ethical intensity depends on all of the following EXCEPT:
social consequences
Scientists have developed a fast and inexpensive test for bacterial contamination to detect salmonella and listeria in food. The test will help restaurants maintain food safety and customer loyalty. Litmus is the only company manufacturing and marketing the test and holds the patent for the test methodology. If the FDA requires all restaurants to use this test, which can only be purchased directly from Litmus, then ____ will be strong.
supplier dependence
Many urban areas have installed roadside cameras to record motorists running red lights and give tickets to those whose cars are photographed racing through the intersections. This attempt to save lives by getting people to drive more safely reflects a change in the ____ components of the general environment.
technological and political/legal
Kodak makes both camera equipment and paper for printing pictures. Kodak would view the growing popularity of digital cameras as a ____ in its external environment if it considered how digital cameras affect sales of cameras that use film. On the other hand, Kodak would view the growing popularity of digital cameras as a ____ in its external environment if it considered the amount of Kodak processing paper used in printing pictures made by digital cameras
threat; opportunity
When Time-Warner and AOL merged, they had two different organizational cultures. One of the actions taken to make the transition smoother was to abandon dress codes. This elimination of dress codes is an example of how ____ can be used to change organizational cultures.
visible artifacts
EDUN is a socially conscious clothing company launched in 2005 by Ali Hewson and Bono with New York clothing designer Rogan Gregory. The company's ____ is to help increase trade and create sustainable employment for developing areas of the world with an emphasis on Africa, while providing a business model for others to follow.
vision