Principles of mktg ch9
Idea generation, idea screening, concept development and testing, marketing strategy development, business analysis, product development, test marketing, and commercialization
Eight major steps in the New-Product development process - IICMBPTC
Product development, introduction, growth, maturity, and decline
The five distinct stages of the PLC - PIGMD
Acquisition and new-product development
Two ways a firm can obtain products - AN
Style
a basic and distinctive mode of expression
Innovation management system
a company can install this to collect, review, evaluate, and manage new-product ideas
Fashion
a currently accepted or popular style in a given field
Growth
a period of rapid market acceptance and increasing profits
Maturity
a period of slowdown in sales growth because the product has achieved acceptance by most potential buyers. profits level off or decline because of increased marketing outlays to defend the product against competition
Product concept
an attractive idea must be formed into this; a detailed version of the new-product idea stated in meaningful consumer terms
Product idea
an idea for a possible product that the company see itself offering to the market
Sequential product development
approach - one company department works individually to complete its stage of the process before passing the new product along to the next department and stage
Product development
begins when the company finds and develops a new-product idea; sales are zero, and the company's investment costs mount
Acquisition
buying a whole company, a patent, or a license to produce someone else's product
Modifying the product
changing characteristics such as quality, features, style, or packaging to attract new users and inspire more usage
External sources
companies obtain new-product ideas from distributors and suppliers, competitors, customers themselves, and outside design firms
Marketing strategy statement
consists of three parts: first part describes the target market; the planned value proposition; and the sales, market share, and profit goals for the first years; second part outlines the product's planned price, distribution, and marketing budget for the first year; and third part describes the planned long-run sales, profit goals, and marketing mix strategies
Product development
developing the product concept into a physical product or a prototype to ensure that the product idea can be turned into a workable market offering
Customer-centered new-product development
focuses on finding new ways to solve customer problems and create more customer-satisfying experiences
Product class
have the longest life cycles; the sales of many of these stay in the mature stage for a long time
Growth
if the new product satisfies the market, it will enter this PLC stage, in which sales will start climbing quickly; new competitors will enter the market, prices remain where they are or decrease only slightly, profits increase as promotion costs are spread over a large volume and as unit manufacturing costs decrease
Fads
important periods of unusually high sales driven by customer enthusiasm and immediate product or brand popularity
Modifying the marketing mix
improving sales by changing one or more marketing mix elements
Business Analysis
in this stage in the new-product development process, firms consider sales, costs and profit; involves a review of the sales, costs, and profit projections for a new product to find out whether they satisfy the company's objectives
Modifying the market
in this, the company tries to increase consumption by finding new users and new market segments for its brands
Commercialization
introducing the new product into the market- it will face high costs; when to launch, where to launch, and planned market roll-out
Crowdsourcing
inviting broad communities of people - customers, employees, independent scientists and researchers, and even the public at large- into the new-product innovation process
Introduction
is a period of slow sales growth as the product is introduced in the market; profits are nonexistent in the stage because of the heavy expenses of product introduction
Decline
is the period when sales fall off and profit drops
Internal sources and external sources
major sources of new-product ideas
Drop
management may decide to __ the product form fro its line. it can ell it to another firm or simply liquidate it at salvage value
Maintain
management may decide to ___ its brand, repositioning or reinvigorating it in hopes of moving it back into the growth stage of PLC
Harvest
management may decide to ___ the product, which means reducing various costs, hoping that the sales hold up. if successful, will increase the company's profits in the short-run
Customers
most important source of new-product ideas
Market pioneer
must choose a launch strategy that is consistent with the intended product positioning
Controlled test markets
new products and tactics are tested among controlled groups of customers and stores
Product life cycle
or PLC; the course that a product's sales and profits take over its lifetime; has five distinct stages
Maintain the product, harvest the product, and drop the product
remaining choices of a firm in the decline stage - MHD
Simulated test markets
researchers measure responses to new products and marketing tactics in laboratory stores or simulated shopping environments
Marketing strategy development
stage of new-product development process comprised of STP- designing an actual marketing strategy for introducing a product to the market
Product forms
tend to have the standard PLC shape
Concept testing
testing new-product concepts with groups of target consumers
Introduction
the PLC stage in which a new product is first launched, distributed and made available for purchase
Maturity
the PLC stage in which a product's sales growth slows or levels off; this stage normally lasts longer than the previous stages, and it poses strong challenges to marketing management; overcapacity lead to greater competition. competitors begin marking down prices, increasing their advertising and sales promotions, and upping their product development budgets to find better versions of the product. these steps lead to a drop in profit.
New-product development
the development of original products, product improvements, product modifications, and new brands that the firm develops through its own R&D efforts
Idea Screening
the first idea-reducing stage; helps spot good ideas and drop poor ones as soon as possible
Brand
the life cycle of this can change quickly because of changing competitive attacks and responses
Decline
the sales of most product forms and brands eventually dip; this may be slow or rapid. sales may plunge to zero, or they may drop to a low level where they continue for many years
Test Marketing
the stage at which the product and its proposed marketing program are introduced into realistic market settings; gives the marketer experience with marketing a product before going to the great expense of full introduction; advantages are feedback, customer's perception, and flaws of product while disadvantages are costly, possibility of bad impression and imitators
Idea generation
the systematic search for new-product ideas;the purpose of this is to create a large number of ideas
Innovation management system
the two favorable outcomes of this are it helps to create an innovation-oriented company culture and it will yield a larger number of new-product ideas among which will be found some especially good ones
Product image
the way consumers perceive an actual or potential product
Product life cycle
this concept can describe a product class, a product form, or a brand
Team-based new-product development
under this approach - company departments work closely together in cross-functional teams, overlapping the steps in the product development process to save time and increase effectiveness
Internal sources
using these sources, the company can find new ideas through formal R&D
Test market
when firms do this, there is a new product with large investment and uncertainty about product or marketing program. when firms may not test market - simple line extension, copy of competitor product, low costs, and management confidence