PRO 232 Chapter 9

According to the results of a questionnaire developed by Ferdman et al., there are ______ key components of the experience of inclusion.

6

In 2018, the Pew Research Center found which of the following to be true of Gen-Zers (born after 2000)?

Almost half come from communities of color.

Brewer found that people have two opposing needs regarding being part of a group: a need to assimilate and a need to ______.

Differentiate

Which of the following Inclusion Framework quadrants represents a low level of belongingness and a high value in uniqueness?

Differentiation quadrant

Elaina hasn't been exposed to many different cultures, and at work, she tends to see things from her perspective only. In fact, others have commented that Elaina clearly views her culture as superior to others. Which barrier to embracing diversity and inclusion in the workplace does this best reflect?

Ethnocentrism

Unconscious bias cannot be changed.

False

Which of the following terms describes the idea that people of all racial identities, classes, religions, and backgrounds can coexist in one society or community without relinquishing their individual identities, customs or traditions?

Pluralism

Who developed the Inclusion Framework?

Shore et al.

Match the statement with the correct quadrant of the Inclusion Framework.

The individual feels like an insider, but only if they conform.: assimilation The individual feels like an outsider and is not valued.: exclusion The individual feels like an outsider, but their unique skills/characteristics make them valuable.: differentiation The individual feels like an insider and feels valuable.: inclusion

Organizational diversity has become more important as globalization has increased.

True

The influence of inclusion can come from the top level down or the bottom level up.

True

Ellen has worked at her company for many years; however, she does not feel a part of the group. She feels her manager and coworkers do not appreciate her and leave her out most of the time. She feels like she does not belong, and in turn, she comes to work and only does the minimum she needs to do to get by. Ellen belongs to which quadrant of the Inclusion Framework?

exclusion quadrant

Which outcome is typically associated with organizational diversity?

increase in quality and creativity decisions

Match the leadership action with the correct key component of the inclusion experience.

leaders share information freely and treat followers like insiders: feeling involved and engaged followers are able to participate in decisions and they feel their ideas are heard: feeling influential individuals know they will not be hurt, ridiculed, or criticized for expressing ideas that differ from those of others: feeling safe individuals feel free to be honest and transparent: feeling authentic and whole

Match the following statements with the law they describe.

prohibited unfairness in employment based on race, sex, national origin, religion, and color: Civil Rights Act protected workers over 40 years of age from being discriminated against at work because of their age: Age Discrimination Act required organizations that accepted federal funds to submit affirmative action plans that demonstrated their progress in hiring and promoting groups of people who had been discriminated against previously: Executive Orders required that women and men must receive equal pay for equal work: Equal Pay Act