questions comtia+ 1101

You are building a workstation that will host three virtual machines. Which of the following are the most important resources for a system of this type? a) Maximum amount of RAM b) A large, fast hard drive c) High-end video card d) A multicore processor

A) D)

What two items are automatically updated by mobile providers on your smartphone? a) PRL b) PII c) Baseband d) PCL

A) PRl C) Baseband

What are the common connector types used by Android mobile devices? a) MicroUSB b) 30-pin power cable c) USB Type C d) Lightning

A) and C)

What process enables a receiving mail system check to make sure the message was authorized by the sending party and not used for spam or phishing? a) DKIM b) SPF c) DMARC

A) dkim DKIM (DomainKeys Identified Mail) is a process that lets a receiving mail system check to make sure the message was authorized by the sending party and not used for spam or phishing

what is the primary PC motherboard form factor in use today?

ATX motherboard machine

Which of the following are methods of data synchronization? a) Synchronization of contacts b) Synchronization of applications c) Synchronization to the cloud d) All of the above

D) all of the above

How are system boards classified by... ?

Form Factor

What does the family form factor consist of?

Mini-ITX—6.7″ × 6.7″ (170 mm × 170 mm) Nano-ITX—4.7″ × 4.7″ (120 mm × 120 mm) Pico-ITX—3.9″ × 2.8″ (100 mm × 72 mm) Mobile-ITX—2.4″ × 2.4″ (60 mm × 60 mm)

What form factor do laptop memory modules use? SSD SODIMM SSHD DIMM

SODIMM Generally, laptops have two connectors for memory, typically using the small outline DIMMs (SODIMMs), which are reduced-size versions of DIMM modules. SSD and SSHD are storage drives. DIMM modules are used in desktop PCs.

Which of the following RAM types is used in most laptops? DDRSD4 DIMM SODIMM SDR SDRAM

SODIMM stands for small outline DIMM, which is a smaller RAM form factor developed for laptops. DDRSD4 is a fictitious term. DIMM is used in desktops. SDR SDRAM is a RAM description.

Which of the following statements is true? a) DVI-D supports only digital video signals. b) HDMI transmits digital audio and digital video signals through different cables. c) VGA supports both digital and analog video signals. d) DVI-I supports only analog signals.

a)

Which computer component contains all the circuitry necessary for other components or devices to communicate with one another? a) Motherboard b) CPU c) RAMExpansion d) bus

a) The spine of the computer is the system board, otherwise known as the motherboard. All other computer components plug into the motherboard. On the motherboard, you will find the CPU, underlying circuitry, expansion slots, video components, RAM slots, and various other chips

Given the IP address 172.32.14.1 with a subnet mask of 255.0.0.0, what is the network portion of the address? a) 172 b) 32.14.1 c) 172.32.14 d) 14.1

a) 172

Where does DNS store 32-bit IPv4 address data in order to resolve IPv4 address requests? a) A records b) AA records c) AAA records d) AAAA records

a) A records

Which statement best describes Airplane mode? a) Airplane mode enables mobile devices to communicate safely via Bluetooth and Wi-Fi while in flight but turns off cellular transmission. b) Airplane mode is an FCC regulation controlling the use of mobile devices in airports. c) Airplane mode enables mobile devices to communicate only when they are attached to each other by cable. d) Airplane mode turns off all wireless antennas so that mobile devices cannot transmit or receive any data while in flight.

a) Airplane mode enables mobile devices to communicate safely via Bluetooth and Wi-Fi while in flight but turns off cellular transmission.

An employee in your company complains of intermittent failures of the USB bus-powered mouse and keyboard. As a technician, you realize that these symptoms could indicate a larger problem. What do you suspect is the reason for these intermittent failures? a) An overloaded power supply b) A failing USB port c) A failing mouse and keyboard d) An incorrectly configured BIOS/UEFI

a) An overloaded power supply

What protocol is used to automatically assign devices an IP addresses on a LAN? a) DHCP b) NAT c) DNS d) APIPA

a) DHCP

During your last trip, the flight attendant asked all the passengers to switch their mobile devices to airplane mode during the flight. What does airplane mode do? a) Disables Wi-Fi b) Disables cellular c) Disables Bluetooth d) Disables GPS

a) Disables Wi-Fi b) Disables cellular c) Disables Bluetooth d) Disables GPS

You have recently made a number of upgrades to your system, including a new CPU, and now you want to update your system BIOS to a newer version. How would you permanently change or upgrade the BIOS program? a) Download a new program from the motherboard manufacturer and flash the BIOS chip. b) Make any necessary changes to the CMOS program and save those changes to the BIOS chip. c) Make any necessary changes to the POST program as it is testing and initializing the various components. d) After the MBR has been run, save any changes to the BIOS chip.

a) Download a new program from the motherboard manufacturer and flash the BIOS chip.

You want to create a virtual network that runs as fast as possible and runs directly on the system hardware. What type of virtualization should you choose? a) Hypervisor-based b) Emulation c) Host/guest d) A VMM that runs inside the OS

a) Hypervisor-based

While accessing your computer's UEFI setup, you notice that Secure Boot is enabled by default. What does it do? a) It blocks the installation of other operating systems and prevents a dual-boot situation. b) It runs the startup program securely. c) It prevents unauthorized users from gaining access to your computer. d) It evaluates the system files and replaces corrupt or missing files.

a) It blocks the installation of other operating systems and prevents a dual-boot situation.

You are building a new gaming computer and want to get the highest speed, best performance video/graphics card possible. Which of the expansion slot technologies listed below should the new card utilize to provide the fastest transmission speeds? a) PCIe b) ATX c) PCI d) PCI-x

a) PCIe

When you powered on your computer there was a problem with your computer's hard drive. Where would the problem be reported? a) POST b) CMOS c) BIOS d) MBR

a) POST

You have a friend who has just bought a new 3 Gbps SATA hard drive for his computer. When they installed it, however, they found that it did not perform any faster than their original drive, and they have come to you for advice. What advice would you give them? a) Remove the jumper from the SATA drive. b) Look for a toggle switch at the rear of the drive and set it to high speed. c) Get a high-speed SATA cable that is compatible with their 3 Gbps drive. d) The device is probably defective and should be returned for a replacement.

a) Remove the jumper from the SATA drive.

Your client reports that he has just purchased a new display that uses an HDMI port (replacing a display that used a DVI port built into the computer). When the display is plugged into the built-in HDMI port on the computer, the display stays blank; however, when a video card with an HDMI port is installed for testing, the display works with the video card. Which of the following would you recommend to your client? a) The display might be plugged into an inactive port on the motherboard, and the client should check the motherboard jumpers. b) The onboard video must be deactivated in the BIOS/UEFI settings. c) The inverter is defective and must be replaced. d) The display is incompatible with the computer's HDMI port, and the client should purchase a new video card.

a) The display might be plugged into an inactive port on the motherboard, and the client should check the motherboard jumpers.

When you are using your laptop in your favorite coffee shop, you have noticed that if you angle your laptop a certain direction, you seem to get better Wi-Fi reception. Why should the position of the laptop affect your reception? a) The wireless antenna is built into the display housing. b) Other mobile devices in your vicinity interfere with your reception. c) There may be some source of interference, such as fluorescent lights, in the room. d) It is just your imagination, and the position of your laptop does not really make a difference.

a) The wireless antenna is built into the display housing.

What is the first step before beginning repairs to an inkjet printer? a) Turn off the printer using the power switch on the printer. b) Use the power switch on the surge protector to turn off power. c) Unplug the printer from the wall outlet. d) Modern printers do not need to be turned off before performing maintenance.

a) Turn off the printer using the power switch on the printer.

Which of the following tools evaluates wireless signals to find the channels with the least traffic and to identify which SSIDs are using each channel? a) Wi-Fi Analyzer b) Toner Probe c) Cable tester d) Network tap

a) Wi-Fi Analyzer

The laptop on your SOHO network is experiencing intermittent network connectivity problems that are very frustrating. Which of the following could be causing these problems? a) Your router could be creating dead spots on your network. b) There could be too many networks in the area using the same channel. c) Your laptop's IP address might have a conflict with an IP address on a nearby network. d) When you are using your laptop in the kitchen, the microwave oven in the kitchen could be creating interference.

a) b)

Why do software developers use VMs? a) They enable software developers to test their applications and see how they perform before implementing them in a production environment. b) They can test different scenarios in order to troubleshoot bugs without negatively impacting the host device. c) They enable their software to be hosted on a remote server and accessed through web browsers. d) The VMM acts as a translator between the VM and the developers' applications and helps them identify errors in their code.

a) b)

Which security features are supported in BIOS/UEFI? a) Power-on password b) TPM c) Secure Boot d) Chassis intrusion

a) b) c) d)

What needs to be taken into consideration when selecting a PaaS vendor? a) Whether the vendor offers the language (Python, PHP, Java, Swift, etc.) used in development and server technologies that your applications depend on b) Whether the vendor offers subscription or pay-as-you go for their services c) Whether the vendor is popular and trendy d) Whether the vendor's product can integrate with existing data types and applications

a) b) d)

What are the three types of DSL? a) ADSL b) PDSL c) SDSL d) VDSL

a) c) d)

Which of the following tools should you use if you are assembling a coaxial cable and need to attach the F type connector to the cable? a) Crimper b)Cable tester c) Loopback plug d) Punchdown tool

a) crimper

Which of the following are true about VMMs? a) VMMs can start and stop bVMs as well as modify the virtual hardware accessed by VMs. b) VMMs use a lot of hardware resources to manage VMs. c) VMMs don't need to be updated because they are virtual. d) A VMM is software that creates and manages virtual machines.

a) d)

Which statements about TCP and UDP are true? a) UDP sends data unreliably but is the best choice for time-sensitive data. b) UDP ensures that every packet sent is checked for delivery. c) TCP is less reliable than UDP and is better for streaming and video conferencing. d) TCP sends data reliably and ensures that every packet is received.

a) d)

You have built a CAT5e cable using a T568B pinout. What type of connector did you use? a) RJ-11 b) RJ-45 c) BNC d) SC

b)

You have just replaced a processor in a computer and now need to add a cooling mechanism. What should you use to attach the cooling system to the processor? a) Heat sink b) Thermal paste c) Fan d) Superglue

b) Thermal paste is used to attach heat sinks and fans to processors. A heat sink usually gets attached to the processor using thermal paste, and then the fan is attached to the heat sink. Superglue would make it adhere, but it does not transfer heat properly—it would likely melt and cause a mess and processor failure.

You need to replace memory in a desktop PC and go to purchase RAM. When you are at the store, you need to find the appropriate type of memory. What memory chips would you find on a stick of PC3-16000? a) DDR-2000 b) DDR3-2000 c) DDR3-1600 d) PC3-2000

b) ing Appendix AAnswers to the Review Questions Chapter 1: Motherboards, Processors, and Memory A. The spine of the computer is the system board, otherwise known as the motherboard. All other computer components plug into the motherboard. On the motherboard, you will find the CPU, underlying circuitry, expansion slots, video components, RAM slots, and various other chips. C. DDR4 SDRAM is manufactured on a 288‐pin DIMM, as is DDR5 (although the two are keyed differently and are not compatible). DIMMs with 224 pins and 296 pins do not exist. DIMMs with 240 pins are used for DDR2 and DDR3 SDRAM. B. Remember the 8:1 rule. Modules greater than but not including SDR SDRAM are named with a number eight times larger than the number used to name the chips on the module. The initials PC are used to describe the module; the initials DDR are used for the chips; and a single‐digit number after PC and DDR is used to represent the level of DDR. The lack of a single‐digit number represents DDR as long as the number that is present is greater than 133 (such as PC1600). Otherwise, you're dealing with SDR (such as PC133). This means that PC3‐16000 modules are DDR3 modules and are populated with chips named DDR3 and a number that is one‐eighth of the module's numeric code: 2000.

A 100BASE-T network running in full-duplex mode will run at which of the following speeds? a) 100Mbps b) 200Mbps c) 500Mbps d) 1000Mbps

b) 200 Mbps

A thermal printer on your company's network is producing angled streaks on each page that it prints. This is most likely caused by which of the following problems? a) Clogged print nozzles b) A creased ribbon c) A dirty or failing fuser d) A damaged drum

b) A creased ribbon

Laptops that use LCD displays also use an active matrix. Which of the following describes active matrix? A) Active matrix actively scans the display to reproduce the truest colors. b) Active matrix uses one transistor for every dot on the screen. c) Active matrix creates additional dots for a brighter picture. d) Active matrix provides higher resolutions for a clearer picture.

b) Active matrix uses one transistor for every dot on the screen.

Which term describes access to remote applications but using them as if they were installed on their own device? a) Desktop virtualization b) Application virtualization c) Cross-platform virtualization d) Test development

b) Application virtualization

Your laptop computer uses a SODIMM module with 204 pins. Which of the following SODIMM memory modules should you buy for your laptop? a) DDR b) DDR3 c) DDR4 d) DDR5

b) DDR3 A DDR3 SODIMM has 204 pins. A DDR SODIMM has 200 pins and is a legacy memory type. A DDR4 SODIMM has 260 pins, and a DDR5 SODIMM has 262 pins.

What term involves a software-based reproduction of various operating systems but without the functionality and resource use of virtualization? a) VM b) Emulator c) VMM d) VMWare Fusion

b) Emulator

What is the biggest difference between a CDMA and a GSM phone? a) GSM doesn't require a SIM card because the phone is linked to the network with an IMEI number. b) GSM uses a SIM card to link a particular phone with its network. c) CDMA requires a SIM card in order to link a phone with its network. d) CDMA enables a phone from a GSM network to be used on a CDMA network.

b) GSM uses a SIM card to link a particular phone with its network.

What is VDI? a) It manages and acts as a translator between the virtual environment and the host environment. b) It enables users to remotely access a virtual desktop environment from software installed on their device or via a web browser. c) It reproduces various operating systems but without the functionality and resource use of virtualization. d) It is a type of hybrid cloud computing that is used by different organizations that are working together

b) It enables users to remotely access a virtual desktop environment from software installed on their device or via a web browser.

Your client has a growing company and needs to expand their network, but they do not feel that the company can afford the capital expenditures required. What solution could you recommend that would allow scalable growth and still be cost efficient? a) Create a DNS server to allow more efficient contact with customers. b) Let a cloud computing company provide infrastructure growth and data management. c) Use a proxy server to gain better control over financial expenditures. d) Let a web server handle the customer database as the company grows.

b) Let a cloud computing company provide infrastructure growth and data management.

You own a small retail business and are able to accept only cash transactions. You want to be able to accept peer-to-peer payments via smartphone. Which of the following features would enable you to do this? a) MAM b) NFC c) Bluetooth d) USB On-The-Go

b) NFC

You are looking to purchase a new laptop. Which of the following screen types would you choose for maximum brightness and efficiency? a) LCD with IPS b) OLED c) LCD with TN d) LED with VA

b) OLED

Which of the following consists of a database that contains information a mobile device needs to establish a connection to the correct cellular tower? a) PCL b) PRL c) IMEI d) MEID

b) PRL (Preferred Roaming List) is a priority list (database) of radio frequencies and service providers the device should use in various geographical areas to connect to cellular towers. PCL (Printer Command Language) is a common printer driver language used by many printer companies. IMEI is a unique number used to identify a specific GSM mobile device. MEID is a unique number used to identify CDMA mobile devices. `

Which protocol does a mail server use to send outgoing mail? a) POP3 b) SMTP c) IMAP d) FTP

b) SMTP

Rather than buying and licensing word processing and spreadsheet programs for each computer on a network, you recommend that your clients use cloud-based services and storage. Which of the following technologies would you recommend for this purpose? a)PaaS b) SaaS c) IaaS d) Resource pooling

b) SaaS

A friend of yours has heard about something they describe as an automatic restart setting in Windows that will restart the computer automatically after a power failure. They would like to take advantage of this setting, but they do not know where to find it. Which of the following locations should they access to change this configuration setting? a) System Configuration, Boot tab, Safe boot b) System Properties, Advanced tab, Startup and Recovery, Settings c) Computer Management, System Tools, Task Scheduler d) Performance Monitor, Monitoring Tools, Performance

b) System Properties, Advanced tab, Startup and Recovery, Settings

Your part of the country tends to experience frequent power outages, and every time the power comes back on again, your computer automatically reboots. If the power comes back on temporarily and then goes off again, then comes back on, then goes off, then comes on, your computer is continually rebooting. You would prefer to configure the computer not to automatically restart but to wait until you decide that it is safe to turn it on again. Which of the following would allow you to make this configuration change? a) Administrative Tools, Computer Management, Disk Management b) System Properties, Advanced tab, Startup and Recovery, Settings c) Device Manager, Power Supply d) BIOS/UEFI, Power Management

b) System Properties, Advanced tab, Startup and Recovery, Settings

Which term describes the process of using virtual machines to write and test computer applications? a) Desktop virtualization b) Test development c) Application virtualization d) Cross-platform virtualization

b) Test development

Which of the following statements are true? a) Two-factor authentication only requires the user to provide a username and a password. b) Two-factor authentication requires the user to provide something they know and something they possess. c) Two-factor authentication requires the user to use biometrics in order to prove their identity. d) Two-factor authentication requires the user to provide two different forms of verification.

b) Two-factor authentication requires the user to provide something they know and something they possess. d) Two-factor authentication requires the user to provide two different forms of verification.

What is virtual memory? a) Virtual memory is memory used in virtual reality gaming systems. b) Virtual memory is space borrowed from the hard drive to act as additional memory. c) Virtual memory is memory used when virtualization is configured in UEFI. d) Virtual memory is cache memory.

b) Virtual memory is space borrowed from the hard drive to act as additional memory

Before using a particular VMM (virtual machine manager) on your computer, which of the following items must you check? a) The type of RAM you have chosen must support virtualization. b) The processor type must support the specific VMM. c) The hard drive must be configured to support virtualization. d) The BIOS/UEFI must support virtualization.

b) d)

What is used to create and run a VM? a) Metered utilization b) Hypervisor c) On-demand self-services d) VMM

b) d)

Which of the statements below are true? a) SPF is a process that lets a receiving mail system check to make sure the message was authorized by the sending party and not used for spam or phishing. b) DMARC is a mail authentication process that builds on DKIM and SPF to further enhance security from fraudulent spam. c) DMARC works with SMTP to determine mail priority and other settings. d) SPF is a tool that lets domain owners list the IP addresses that are authorized to send mail to control spam.

b) d)

Which of the following is most likely to be the cause of an unresponsive touchscreen? a) Battery b) Faulty digitizer c)A crack on the screen d) Touch pen

b) faulty digitizer

You have built a gaming computer and have overclocked the processor and the memory. You have made no other improvements to the system. Now your system is frequently crashing. What should you do to prevent further crashes? a) Upgrade the CPU. b) install a better cooling system to prevent overheating. c) Add memory to the system to compensate for the overclocking. d) Defragment the system needs to prevent further crashes.

b) install a better cooling system to prevent overheating.

127.0.0.1 is which type of IP address? a) Public b) Loopback c) Private d) APIPA

b) loopback

The board of directors at Big Heart hospital wants to move their resources over to a cloud solution due to the aging nature of their networking equipment. They believe it will be potentially cheaper and easier to maintain and share information between staff compared to purchasing an entire suite of brand-new networking devices. What cloud computing solution would best fit this organization? a) Public b) Private c) Hybrid d) Community

b) private

You are told by a technician over the phone that you need to bring replacement DDR4 SDRAM memory. What type of packaging is used for DDR4 SDRAM memory? a) 224-pin DIMM b) 240-pin DIMM c) 288-pin DIMM d) 296-pin DIMM

c) DDR4 SDRAM is manufactured on a 288‐pin DIMM, as is DDR5 (although the two are keyed differently and are not compatible). DIMMs with 224 pins and 296 pins do not exist. DIMMs with 240 pins are used for DDR2 and DDR3 SDRAM.

A motherboard failed on a desktop PC with an Intel Core i5-10600K processor. When you are looking for a replacement motherboard, which CPU socket does it need to have? a) LGA 1366 b) LGA 1150 c) LGA 1200 d) LGA 1700

c) The Core i5‐10600K is a Comet Lake-series processor, which uses the LGA 1200 socket. LGA 1150 sockets are for older i7s, and the LGA 1366 socket is for even older ones than that. The LGA 1700 socket is for 12th‐generation Intel Core processors

Your computer has the IP address of 192.168.12.4 with a subnet mask of 255.255.255.0. What part of the IP is the network portion of the address? a) 192. b) 192.168. c) 192.168.12. d) 192.168.12.4

c) 192.168.12

How many pins are on a DDR3 DIMM module? a) 184 pins b) 204 pins c) 240 pins d) 288 pins

c) 240 pins

A thermal printer on your company's network is producing long vertical streaks on each page that it prints. This is most likely caused by which of the following problems? a) A damaged drum b) Ink on the feed roller c) A dirty or failing heating element d) A creased ribbon

c) A dirty or failing heating element

Which of the following enables a mobile device to use location services and features? a) CDMA b) IMEI c) GPS d) GSM

c) GPS

What best describes virtualization? a) It uses software-based controllers to communicate and manage network devices. b)It can create only one virtual machine per device. c) It enables a single computer to run two or more operating systems at the same time, using the same hardware resources. d) It imitates the functions of a different computer system by creating a full reproduction of the operating system and its different hardware.

c) It enables a single computer to run two or more operating systems at the same time, using the same hardware resources.

Which of the following connectors is used by most Android smartphones and tablets? a) 30-pin connector b) Lightning c)Micro-USB d) 5-pin mini-USB

c) Micro-USB

A client complains that there is something wrong with the USB port on their computer because it will boot up only if they first remove their thumb drive from the USB port. If they leave the thumb drive in the port, the computer will not boot. Which of the following actions would fix this problem? a) Edit the BIOS/UEFI boot sequence and save the changes on the CMOS chip. b) Flash the BIOS. c) Open the Device Manager and edit the USB configurations. d) Type Msinfo32 at the command line to open System Information and edit the USB configuration settings.

c) Open the Device Manager and edit the USB configurations.

In which cloud model does the company own and manage the cloud behind their corporate firewall and have its employees maintain the equipment? a) Public b) Hybrid c) Private d) Community

c) Private

What can you do to optimize your system for the fastest boot time possible? a) Set the USB drive as the first boot device startup program. b) Disable Secure Boot. c) Set the hard drive as the first boot device in the startup program. d) Edit the startup program in the MBR.

c) Set the hard drive as the first boot device in the startup program.

If you suspect that frequent system lockups are caused by memory problems, where could you check to see the exact specifications for the installed memory? a) Device Manager b) System Properties c) System BIOS d) Computer Management

c) System BIOS

What are the characteristics of a dual rail power supply? a) Two power supplies connect in tandem to power a server. b) Two AC power lines feed into a single power supply to provide more power for a server. c) The power supply has two separate +12 volt outputs. d) The power supply has a +12 volt output and a -12 volt output.

c) The power supply has two separate +12 volt outputs.

Which of the following best describes the function of a laptop's power supply? a) To convert low-voltage DC power into higher-voltage AC power b) To convert high-voltage DC power to low-voltage AC powerv c) To convert AC power to DC power d) To convert DC power to AC power

c) To convert AC power to DC power

Which of the following involves software-based reproduction of various operating systems but without the functionality and resource use of virtualization? a) Hypervisor b) VMM c) Emulation d) SDN

c) emulation

A client wants you to build a new PC for her, with a smaller case and lower power requirements. When selecting a motherboard, which form factor should you choose for a smaller size and lower power consumption? a) ATX b) AT c) DTX d) ITX

d) The ITX motherboard family consists of smaller boards that fit in standard or miniature cases and use less power than their larger counterparts. ATX are "standard" sized motherboards in today's world. AT is a legacy form factor that was bigger than ATX. There are no DTX motherboards.

You are configuring a mail server to use SMTP for outgoing mail. What default port would you probably use? a) 21 b) 22 c) 23 d) 25

d) 25

How many pins are on a DDR4 DIMM module? a) 204 pins b) 240 pins c) 260 pins d) 288 pins

d) 288 pins

While replacing the toner cartridge in your printer, some of the toner leaks out. Your brother runs to get the family's vacuum cleaner to clean up the mess, but you quickly stop him. Which of the following reasons should you give him to explain why a standard household vacuum should not be used to clean up toner spills? a) A household vacuum cannot pick up liquid toner efficiently. b) A household vacuum does not create enough suction. c) It's OK to use, but only if you use two vacuum cleaner bags. d) A household vacuum bag is too porous and cannot contain the fine toner particles.

d) A household vacuum bag is too porous and cannot contain the fine toner particles.

Your friend says that they used to be able to use Bluetooth devices with their laptop, but now they suddenly can't. They are afraid that they might have pressed the wrong key(s) on the keyboard, but they are not sure. They do not know what to do and have asked you to take a look at their laptop. Which of the following might have shut down their Bluetooth? a) Fn key + F key for Wi-Fi control b) Ctrl+Shift+Home c) Alt+End d) Airplane mode enabled

d) Airplane mode enabled

Which of the following techniques is used in the thermal printing process? a) Create an image using heat and pressure to fuse the toner to the paper. b) Create an image using super-heated ink that is sprayed onto the paper. c) Create an image using a dot-matrix print head against an inked ribbon. d) Create an image using a matrix of heated dots to create text and graphics.

d) Create an image using a matrix of heated dots to create text and graphics.

You have just made some repairs to a system and you reboot the computer. During the reboot, you hear three short beeps and the system stops loading. Which of the following do these three beeps indicate? (Choose the best answer.) a) A problem with memory. b) A problem with video. c) A problem with the CPU. d) Every BIOS manufacturer uses different beep codes. Check your documentation.

d) Every BIOS manufacturer uses different beep codes. Check your documentation.

What component of a laser printer is malfunctioning if toner can be brushed off the page after printing? a) Toner belt b) Print drum c) Printheads d) Fuser

d) Fuser

Which of the following transmits both digital video and digital audio signals using a single cable? a) DVI-I b) DVI-D c) VGA d) HDMI

d) HDMI

You have been having a problem with some of your mobile devices overheating. Which of the following will not help manage this problem? a) Unnecessary apps create heat and should be shut down. b) Video playback stresses the CPU and causes heat. c) Your device's protective case might be preventing heat from escaping. d) Li-Ion batteries create excessive heat and should be swapped out for a more efficient power source.

d) Li-Ion batteries create excessive heat and should be swapped out for a more efficient power source.

As a technician, you will be called upon to test a variety of problems associated with your computer's power supply and with the AC power going from the wall outlet to the computer. Which of the following tools would you be likely to use to test voltage, current, resistance, and continuity? a) Wi-Fi analyzer b) Punchdown tool c) Toner probe d) Multimeter

d) Multimeter

Which type of cloud computing enables organizations to pay for the features and options needed without buying, setting up, and maintaining hardware themselves? a) Private b) Community c) Hybrid d) Public

d) Public

Your company uses thermal printers, some of which have just been serviced. One of those printers is producing a faded image, and you have been asked to troubleshoot. Upon examining the printer, which of the following are you likely to find is the problem? a) The toner levels are getting low. b) Some of the nozzles are clogged. c) The print head gap is too wide. d) The ribbon has been installed backward.

d) The ribbon has been installed backward.

By default, most routers for SOHO networks are configured to use DHCP, but you will need to specify the range of addresses that DHCP will use. If you do not specify a large enough range and the DHCP server runs out of addresses to assign, what will be the result? a) The system will automatically assign an address in the 10.x.x.x range. b) The system will automatically assign an address in the 172.16.x.x range. c) The system will automatically assign an address in the 192.168.x.x range. d) The system will automatically assign an address in the 169.254.x.x range.

d) The system will automatically assign an address in the 169.254.x.x range.

Your client wants to provide a firewall, support for VPN access, and Internet traffic control. What kind of device should you recommend installing at the point of contact between your client's network and the Internet? a) Proxy server b) VMM c) SaaS d) UTM

d) UTM UTM (unified threat management) devices sit between the network and the Internet and provide a variety of security features, including firewall, VPN, and traffic control into and out of the network.

Which of the following offers customers a wireless connection to the Internet by installing small receiver antennas that are in a clear line of sight to fixed wireless transmission towers? a) WLAN b) Cellular c) Satellite d) WISP

d) WISP

You are building a set of UTP cables, and you need to attach an RJ-45 connector at each end of each cable. Which of the following tools should you use? a) Cable tester b) Punchdown tool c) Loopback plug d) Crimper

d) crimper

You dropped your smartphone on the ground and cracked the screen. When you tried to unlock your phone, nothing happens and the screen doesn't detect your touch. Which of the following are responsible for sensing pressure on a touchscreen display? a) Touch pen b) VA c) TN d) Digitizer

d) digitizer

What type of address is ::1? a) Site local address b) Link local address c) Global unicast address d) Loopback address

d) loopback address

What is the ITX form factor used for?

specialty uses, including home-theater systems, compact desktop systems, gaming systems, and embedded components