Quiz 1

For managers, in any organization, threats include product or service niches that are underserved, out-of-cycle hiring possibilities, mergers, purchases, or upgrades in equipment, space, or other assets. True False

False

For managers, threats include technological breakthroughs on the part of competitors, obsolescence in their organization, and dramatically shortened product cycles. True False

True

While spokesperson is a type of _______ role, liaison is a(n) ______ role. informational; interpersonal interpersonal; decisional decisional; informational informational; decisional decisional; interpersonal

informational; interpersonal

Which of the following describe monitoring products and services activity? At ABC Accounting, Inc. Margo's primary responsibility is to attract and retain new clients. As a vice-president of regional engagement, Tom's primary responsibility is to cultivate and maintain contacts with representatives from various constituencies outside the company, including state and federal agencies, and local civic groups. Sophia routinely uses her technical expertise to solve her company's problems, acting as an agent for organizational change and development at her organization. As a production manager at Garden Tools International (GTI), Ellen frequently gets involved in planning, scheduling, and monitoring the design, development, production, and delivery of garden tools at GTI. As a manager at CBA Rides, Mason's primary responsibility is to bring together the work of others both inside his work unit and out.

As a production manager at Garden Tools International (GTI), Ellen frequently gets involved in planning, scheduling, and monitoring the design, development, production, and delivery of garden tools at GTI.

Which of the following describe controlling activity? Suzie occupying an executive position at ABC Manufacturing is frequently involved in strategic planning and development. As a production manager, Jason evaluates and takes corrective action concerning the allocation and use of human, financial, and material resources at SBA Systems, Inc. Julie, a marketing manager at TTY Tools, continually watches for changes in the business environment and monitor business indicators such as economic indicators and business cycles. As the consumer division head of JNJ Systems, Riya continually oversees the work of her subordinates. As a manager at CBA Rides, Mason's primary responsibility is to bring together the work of others both inside his work unit and out.

As a production manager, Jason evaluates and takes corrective action concerning the allocation and use of human, financial, and material resources at SBA Systems, Inc.

Which of the following describe customer relations and marketing activity? At ABC Accounting, Inc. Margo's primary responsibility is to attract and retain new clients. As a vice-president of regional engagement, Tom's primary responsibility is to cultivate and maintain contacts with representatives from various constituencies outside the company, including state and federal agencies, and local civic groups. Sophia routinely uses her technical expertise to solve her company's problems, acting as an agent for organizational change and development at her organization. As a production manager at Garden Tools International (GTI), Ellen frequently gets involved in planning, scheduling, and monitoring the design, development, production, and delivery of garden tools at GTI. As a manager at CBA Rides, Mason's primary responsibility is to bring together the work of others both inside his work unit and out.

At ABC Accounting, Inc. Margo's primary responsibility is to attract and retain new clients.

According to Mintzberg, which of the following are informational roles? Leader, liaison, and figurehead. Negotiator, disseminator, and liaison. Disturbance handler, leader, and spokesperson. Entrepreneur, disturbance handler, and negotiator. Disseminator, monitor, and spokesperson.

Disseminator, monitor, and spokesperson.

When Elizabeth is representing management side and is dealing with union representatives and labor agreements and settling terms of employees contracts and salary increases, Elizabeth is engaging in the role of a leader. disturbance handle. negotiator. resource allocator. liaison.

Negotiator

Which of the following describe internal consulting activity? At ABC Accounting, Inc. Margo's primary responsibility is to attract and retain new clients. As a vice-president of regional engagement, Tom's primary responsibility is to cultivate and maintain contacts with representatives from various constituencies outside the company, including state and federal agencies, and local civic groups. Sophia routinely uses her technical expertise to solve her company's problems, acting as an agent for organizational change and development at her organization. As a production manager at Garden Tools International (GTI), Ellen frequently gets involved in planning, scheduling, and monitoring the design, development, production, and delivery of garden tools at GTI. As a manager at CBA Rides, Mason's primary responsibility is to bring together the work of others both inside his work unit and out.

Sophia routinely uses her technical expertise to solve her company's problems, acting as an agent for organizational change and development at her organization.

Which of the following describe long-range planning activity? Suzie occupying an executive position at ABC Manufacturing is frequently involved in strategic planning and development. As a production manager, Jason evaluates and takes corrective action concerning the allocation and use of human, financial, and material resources at SBA Systems, Inc. Julie, a marketing manager at TTY Tools, continually watches for changes in the business environment and monitor business indicators such as economic indicators and business cycles. As the consumer division head of JNJ Systems, Riya continually oversees the work of her subordinates. As a manager at CBA Rides, Mason's primary responsibility is to bring together the work of others both inside his work unit and out.

Suzie occupying an executive position at ABC Manufacturing is frequently involved in strategic planning and development.