Quiz 10 (358)

Greenleaf's conceptualization of servant leadership places a premium on treating each follower as a unique person with intrinsic value that goes beyond his or her tangible contributions to the organization. Which of these characteristics of a servant leader encompasses this treatment?

commitment to the growth of people

Joseph was selected from a pool of candidates as the next CEO of the company, largely because of his reputation as a "big picture" person and his ability to be a visionary for an organization, providing a clear sense of its goals and direction. Which characteristic of a servant leader does Joseph demonstrate?

conceptualization

This servant leader behavior refers to the servant leader's thorough understanding of the organization--its purposes, complexities, and mission.

conceptualizing

Servant leaders place the good of followers over their own self-interests and emphasize follower ______.

development

David has an innate ability to put himself in someone else's shoes. He truly understands what followers are thinking and feeling. Which characteristic of a servant leader does David demonstrate in his actions?

empathy

In becoming a servant leader, a leader uses more institutional power and control while shifting authority away from those who are being led.

false

Part of Kayla's job description outlines a responsibility to predict what is coming based on what is occurring in the present and what has happened in the past. She will be held accountable for any failures to anticipate what reasonably could be foreseen and to act on that understanding. Kayla's employer expects her to demonstrate which characteristic of a servant leader?

foresight

Three antecedent, or existing, conditions have an impact on servant leadership, including all of the following EXCEPT ______.

leader ambitions

People differ in areas such as moral development, emotional intelligence, and self-determinedness, and these traits interact with their ability to engage in servant leadership. These differences are included in which of the following antecedent conditions of servant leadership?

leader attributes

Servant leadership is an approach focusing on leadership from the point of view of the ______ and his or her ______.

leaders; behaviors

John frequently acknowledges the viewpoint of followers and validates these perspectives. Which characteristic of a servant leader does he demonstrate?

listening

Which of these is the defining characteristic of servant leadership?

putting followers first

All of the following are outcomes of servant leadership EXCEPT _____

reformed national values

Rebecca is studying social work because she feels a social responsibility to be concerned about the "have-nots" and those less privileged. Where inequalities and social injustices exist, she wants to make an effort to remove them. Rebecca seems like a natural ______ leader.

servant

Kiana excels in her ability to step aside and view herself and her own perspectives in the greater context of the situation. Which characteristic of a servant leader does Kiana demonstrate?

awareness

This servant leader behavior refers to holding to strong ethical standards, including being open, honest, and fair with followers.

behaving ethically

Decidedly against ______ leadership, Greenleaf advocated using communication to build consensus in groups.

coercive

Practicing servant leadership comes more naturally for some than others. Not everyone can learn to be a servant leader.

False

Who coined the term servant leadership?

Greenleaf

Carol has accepted the responsibility to carefully manage the people and organization she has been given to lead. She holds the organization in trust for the greater good of society. Which characteristic of a servant leader does Carol demonstrate in her actions?

stewardship

In the past 10 years, multiple publications have helped to clarify servant leadership and ______ its basic assumptions.

substantiate

Servant leaders put followers first, empower them, and help them develop their full personal capacities.

true

Servant leadership fosters the development of community.

true

Servant leadership is a paradox--an approach to leadership that runs counter to common sense.

true

Servant leadership is unique in the way it makes altruism the central component of the leadership process.

true