Quiz 6 and 7
False
A CEO is best situated to direct the day-to-day strategic planning process. True False
organizational design
A balanced scorecard generally includes measures in each of the following categories except customer/stakeholder internal business processes organizational design learning and growth
true
A clear tie between organizational budgets and strategic plans should exist.
false
A performance audit will not identify problematic issues that need to be addressed.
False
A tall or vertical organization has a large number of direct reports and is less expensive
Gantt Chart
A useful tool for monitoring project status
true
An organization's governing board has principal responsibility for the strategic planning process
True
An organization's mission and vision should direct which metrics are included on a balanced scorecard. True False
False
Balanced scorecards and dashboards are fundamentally very different. True False
False
Balanced scorecards can be decoupled from the organization's strategic planning efforts. True False
colors and grades
Balanced scorecards often include
colors and grades
Balanced scorecards often include annual employee evaluations personal development plans colors and grades CEO compensation
strategic thinking
Collecting, collating and assembling disparate pieces of information to make decisions is strategic thinking strategic management strategic leadership strategic planning
deliverables are clearly established and monitored
Consultants can be effectively used if they are given full control of the strategic planning process deliverables are clearly established and monitored they are allowed to choose participants from their firm the organization deals directly with them and does not seek external advice to review the consultants' work
coporate
Defining the mission and overall strategic goals of the organization is a concern at what level of the organizational structure? Board Corporate Functional Business Unit
a. final approval and periodic monitoring of strategic plans
Governing boards' role in regard to strategic planning generally includes: a. final approval and periodic monitoring of strategic plans b. data analysis and environmental analysis c. drafting a mission, a vision, and values d. implementation of financial controls
True
It is important to understand change management when implementing a strategic plan because by meeting its strategic goals and objectives, an organization alters its structures, processes, and skills as needed to achieve its mission and vision.
True
Many organizations fail to establish metrics and specific outcome measures when beginning a strategic change process. True False
True
Medical staffs are key stakeholders who need to be involved in hospitals' strategic planning process. True False
True
Not-for-profit organizations also can be corporations. True False
True
Only projects that have a 100% probability of being accomplished should be chosen when an organization is trying to achieve a short term win. True False
True
Profits could be a measure included on a balanced scorecard to demonstrate expected performance. True False
The number of subordinates that report to a supervisor
Span of control has to do with which of the following? Centralization and decentralization The location of decision making in an organization The manner in which a company arranges its jobs and people to complete its work The number of subordinates that report to a supervisor
sustained over time
Strategic change needs to be anchored in organizational culture and processes to be
True
Strategic plans should be used to change and challenge an organization.
True
The act of opposing or struggling with modification or transformation that alters the status quo in the workplace is resistance. True False
compentency
The following has been defined as characteristics of employees with behavioral implications that are though to be associated with successful performance of their jobs. Competency Core competency
Chain of command
The formal channel that defines the line of authority and reporting relationships from top to bottom of an organization is Human Resources Chain of command Decision tree Board of Directors
Functional
The greatest disadvantage of this organizational structure is the potential for poor communication and coordination among units. Functional Multidivisional Matrix No answer text provided.
Service delivery strategies and support strategies
The implementation strategies include two different sets of value-adding strategies. They are value-adding . . . . Service delivery strategies and support strategies Pre-service strategies and point-of-service strategies Strategic resource strategies and organizational culture strategies Organizational structure strategies and information technology strategies
clinical services
The person directing an organization's strategic planning process commonly has all of the following additional responsibilities except business development clinical services marketing project management
c. report directly to the CEO
The person in charge of an organization's day-to-day strategic planning process should: a. be the CEO b. have an advanced degree c. report directly to the CEO d. have many other more important responsibilities
d. all of the above are primary concerns.
When creating and implementing strategy, corporations have all of the following primary concerns excluding which of the following- a. allocating capital b. deciding which business to compete in c. determine how to manage and integrate those businesses d. all of the above are primary concerns.
Governing Board
Who has the principal responsibility for the strategic planning process?
corporate
which organizational level of an organization allocates capital and chooses the businesses in which the organization will participate?
