quiz 7,8,9 man

Changes occurring in the global workforce include which of the following? (

A retiring workforce leading to gaps in leadership Increasing diversity in the workforce Technology allowing more people to work remotely

Which of the following are traits that may be associated with candidates who are likely to succeed in a global environment?

Business knowledge Sensitivity to cultural differences Cultural adventurousness Willingness to take risks

Which of the following statements are TRUE regarding the cultivating of diversity for organizations?

Cultivating diversity needs to be supported by the personal commitment of individual managers. Cultivating diversity needs to be well planned. Cultivating diversity needs to be an organizationwide effort.

Which of the following statements are true concerning bribes in international business culture?

Danish companies have a low likelihood of participating in bribery. International business bribery is still relatively common despite antibribery regulations. U.S. employees are legally prohibited from bribing foreign officials.

Which of the following is a component of support groups?

Emotional support Career support Feedback on problems

Mentoring programs are designed to do which of the following?

Encourage minorities to assume management roles Allow experienced workers to teach company norms to inexperienced workers Help individuals interact with the informal leadership network within a company

______ is the tendency to judge others by the standards of one's group or culture, which are seen as superior.

Ethnocentrism

What are methods that a company can use to attract a diverse, qualified workforce?

Executing effective recruiting practices Publicizing their commitment to diversity

Which of the following are the staffing options available when establishing operations overseas?

Expatriates Third-country nationals Host-country nationals

True or false: An important step in career development is to make sure deserving employees have the opportunity to work in staff positions.

False

The use of bribes is perceived to be an accepted part of commercial transactions in all the following cultures EXCEPT ______ culture.

Finnish

______ is a strategic activity that includes meeting an organization's staffing needs.

Human resource planning

Which of the following is essential when a company tries to compete through its people?

Human resources management

______ focuses on activities that attract, develop, and motivate people at work.

Human resources management

Which of the following are the four cultural dimensions in Hofstede's model?

Individualism/collectivism Uncertainty avoidance Power distance Masculinity/femininity

Which of the following statements about human resources management are true?

It involves developing personnel It focusses on motivating employees

Which of the following statements about human resources management are true?

It involves developing personnel. It focuses on motivating employees.

______ are higher level managers who help ensure that employees are introduced to top management and socialized into the norms and values of the organization.

Mentors

Which of the following changes is taking place in the global workforce?

Middle skills jobs are disappearing.

What types of resources are required for an organization to achieve a competitive advantage?

Organized Valuable Inimitable Rare

Which of the following are ways an organization can communicate to its employees the commitment top management has to diversity efforts?

Participate in diversity programs and make participation mandatory for all managers. Link managerial compensation directly to the accomplishment of diversity goals. Incorporate the organization's attitudes toward diversity into its mission statement and strategic plans.

Rank in sequential order the three stages of the human resource planning process, with the first stage at the top.

Planning Programming Evaluating

The three stages in the HR planning process include which of the following?

Planning Programing Evaluating

Match the definition (on the right) with the appropriate stage in the human resource planning process (on the left).

Planning: Ensuring that the right number and types of people are available Programming: Initiating specific human resources activities such as recruitment or training Evaluating: Determining whether human resources activities are producing the results needed to contribute to the organization's plans

Which of the following actions can companies take to help their expatriate employees succeed?

Provide the employees clear objectives and expectations. Familiarize the employees and their families with the location before they officially relocate. Assign mentors to help the employees.

The main source of problems people have when working abroad is which of the following?

Their own cultural conditioning

What types of resources are required for an organization to achieve a competitive advantage?

Valuable Inimitable Organized Rare

Corporate work and family policies ______.

are increasingly important recruiting tools

A successful manager in a global environment ______.

attempts to understand people from other cultures

The most common source of problems in managing diversity is ____

communication

Hu thought his short work-related trip to Venezuela would be exciting. What he didn't expect was the disorientation and stress that he would feel while trying to work in such a different culture from his own. Hu is experiencing ______.

culture shock

The disorientation and stress associated with being in a foreign environment is referred to as ______.

culture shock

Alessia works in human resources. She and her team are looking over organizational plans and determining the number of labor-hours it will take to run the company's new factory. Alessia and her team are working on a ______.

demand forecast

Career ____ programs can give a wide range of employees exposure and experience in line jobs and as a result make senior management positions more available to them.

development

Sources of stress experienced by global managers include culture shock, language barriers, and ______.

differences in work values

The role of support groups is to provide ____ and career support to minority groups.

emotional

Ironically, it is our own cultural conditioning that is an obstacle to us recognizing the degree of ______ in our world view; each of us believes our culture to be superior, and we see the world from that vantage point.

ethnocentrism

Individuals sent from a company's parent country to work in overseas operations are referred to as ______.

expatriates

When creating a presence overseas, the employees from the parent country are called ______.

expatriates

True or false: An important step in career development is to make sure deserving employees have the opportunity to work in staff positions.

false

Company employees who are natives of the country where an overseas subsidiary is located are known as ______.

host-country nationals

Company employees who are natives of the country where an overseas subsidiary is located are known as ______. Multiple choice question.

host-country nationals

Diversity training programs make an effort to ______.

identify and reduce hidden biases develop the skills needed to manage a diversified workforce effectively build awareness and skills in this area

Saaiy prefers to think of himself and his needs when making decisions. This preference suggests that Saaiy prefers a(n) ______ culture.

individualistic

Skill building in diversity training is designed to teach ______ skills.

interpersonal

Common sources of stress experienced by global managers include all of the following except ______.

office politics

The first stage of the human resource planning process is ______.

planning

An organizational assessment is a key step in managing diversity and should assess an organization's workforce, culture, policies, and practices, in areas such as ______.

promotions compensation recruitment benefits

An organizational assessment is a key step in managing diversity and should assess an organization's workforce, culture, policies, and practices, in areas such as ______.

promotions recruitment benefits compensation

Companies can help their global staff succeed by ______.

remaining in close contact with them

Once human resources planning is completed, human resources managers are able to focus on _____ the organization.

staffing

Skill building in diversity training programs is designed to ______.

teach active listening, coaching, and how to provide feedback allow all employees to develop the skills they need to deal effectively with one another allow employees to develop the skills they need to deal with customers

"Get me the right kind and the right number of people at the right time." This statement refers to ______.

the human resources planning process

During the HR planning stage, HR must forecast demand and also ______.

the supply of labor

Employees who work in a country other than their native country are called ______.

third-country nationals

Workers for an overseas subsidiary who are natives of a country other than home or host countries are known as ______.

third-country nationals

Identifying and reducing hidden biases and developing skills to manage a diverse workforce are done through diversity _____programs.

training

The purpose of an organization conducting a cultural competency assessment includes all of the following except ______.

using the data to identify prejudiced employees