Quiz 8: Chapter 14

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A resignation letter typically includes a two-week notice. However, if you hold a management position, you should provide your employer a longer notice. True False

True

During your job search, you should treat any call from an employer like an interview. True False

True

One of the best ways to overcome fear is to know what happens in a typical interview. True False

True

You should use an interview as an opportunity to ensure that the position and organization are right for you. True False

True

Braden is preparing several success stories prior to his job interview for a sales representative position. Which of the following scenarios would help to illustrate Braden's skills relative to sales? A story about volunteering for a local food bank over the holidays A story about working as part of a team in college to prepare a classroom presentation about a company's history A story about developing a new sales technique that increased his customer sales by 30 percent over a six-month period A story about a lemonade stand that Braden ran when he was a child

A story about developing a new sales technique that increased his customer sales by 30 percent over a six-month period

In which part of the STAR technique for answering behavioral interview questions should you focus on yourself (rather than a group or team)?\ Action Situation Results Task

Action

If an interviewer says Tell me about yourself, what is the correct way to respond? Present your brief biography as a chronology, beginning with when and where you were born. Briefly discuss educational, professional, or business-related strengths. Tell several success stories, making sure to fill at least ten minutes of interview time. To start the interview positively, provide a few humorous personal anecdotes.

Briefly discuss educational, professional, or business-related strengths.

Which of the following statements about screening interviews is correct? Screening interviews are conducted after hiring/placement interviews. Companies use screening interviews to save time and money. Screening interviews are always conducted face-to-face. Most screening interviews are conducted during job fairs.

Companies use screening interviews to save time and money.

You should avoid specifying the position you are seeking on an application form so that you will seem more flexible. True False

False

Theresa decides to follow up with an employer a few days after her interview. Which communication channel is safest for her to use if she does not want to appear too intrusive? Office visit Phone E-mail Twitter

E-mail

Because online interviews are typically conducted using webcams and videoconferencing software, applicants do not need to worry about their appearance, nonverbal behaviors, or eye contact. True False

False

To demonstrate your humility, openly share at least one personal weakness with the interviewer. True False

False

Because the COVID-19 pandemic has shifted us towards touchless greetings, when meeting the interviewer in person, what should you do? Wear gloves and extend a hand in greeting. Do nothing. Do a fist bump with the interviewer. Give a friendly wave and say that you are pleased to meet them.

Give a friendly wave and say that you are pleased to meet them.

What is a key benefit for the candidate of one-way video interviewing? One-way video interviewing is less stressful than other types of interviews. It lets the candidate be interviewed at their leisure without having to travel to distant locations. The candidate does not have to dress professionally for this type of interview. This type of interview saves the candidate time.

It lets the candidate be interviewed at their leisure without having to travel to distant locations.

Which type of hiring/placement interview is the most common? Panel interview One-on-one interview Online interview Sequential interview

One-on-one interview

Which of the following telephone tips should you follow during your job search? Create a unique, edgy voice mail message to demonstrate your individuality. Hire a professional to record your voice mail message to ensure that proper articulation, enunciation, and vocal intonations are used. Answer your cell phone any time it rings so that you don't miss the opportunity to speak with a potential employer. Prepare others who live with you to speak professionally and take complete messages.

Prepare others who live with you to speak professionally and take complete messages.

What type of message is written to thank the employer for the job offer and to formally refuse the position? Resignation Thank you Acceptance Rejection

Rejection

Will has just driven home following an interview. What is the first thing he should do? Call the interviewer to thank him or her. Contact his current employer to explain that he may be leaving. Take notes about the interview. Begin compiling a list of references.

Take notes about the interview.

Which part of the STAR technique for answering behavioral interview questions should describe the problem--what needed to be done and why? Situation Result Task Action

Task

If an interviewer asks if you have any questions at the end of an interview, which of the following is an inappropriate response? No, I have no questions right now; you have shared all the information I need. What are the major challenges for a person in this position? May I have a tour of the facilities? When do you expect to make a decision?

What are the major challenges for a person in this position?

You can send positive nonverbal messages during your interview by dressing professionally, controlling your body movements, making eye contact, and _______. presenting success stories to respond to behavioral questions preparing thoroughly arriving on time using gender-neutral language

arriving on time

If an interviewer asks Why do you want to work for us? you should show what you know about the interviewer's company, explain why you want to become a part of the organization, and _______. discuss the skills you have to offer that will benefit the company briefly summarize problems at your current job that require you to change employers explain that as a recent graduate you want to work for any company needing a person with your skills and background tell the truth about your reasons for seeking this job; for example, you are unemployed, you need more pay or better benefits, or you just graduated

discuss the skills you have to offer that will benefit the company

Rebecca has an interview with a large company in a nearby city. Before the interview, she should learn about the company's mission and goals, the company's customers and competitors, and the _______. management structure and names of leaders company dress code policy cost of parking company's retirement and vacation benefits

management structure and names of leaders

Panel interviews are typically conducted by people who will be your supervisors and colleagues. An important advantage of the panel interview is _______. testing the reactions of a candidate during nerve-racking situations saving company money on repeated interviews and related costs allowing the company to measure the candidate's leadership and communication skills determining the best candidate through multiple interviews

saving company money on repeated interviews and related costs

If you must turn down a job offer, employment experts suggest you should send the employer a letter _______. declining the offer, providing a thorough explanation of the reasons for declining, and expanding on your qualifications for a new position specifying personal reasons for your decision thanking the employer for the offer and briefly declining the position declining the position and offering assistance finding your replacement

thanking the employer for the offer and briefly declining the position


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