Relevant Records/Migrating Applications/Mobile App Config and Design/Offline Processing

The _______________ setting defines the size of the requestor pool.

Maximum idle requestors

The ___________________ specifies how long the system waits for a requestor to return to the pool when a service request arrives and the number of active requestors has reached the Maximum active requestors value.

Maximum wait (in seconds)

Where do you configure the locales for offline apps?

On the Mobile Offline landing page, edit the pyLocalesListOffline rule.

You can manually mark these rule types as relevant records (8 rules)

Properties Sections Harnesses Paragraphs Correspondences SLA's Flows Flow actions

To allow an unlimited number of active requestors, and eliminate wait time, set Maximum active requestors value to ______.

-1

To allow an unlimited number of idle requestors by keeping them until they time out, set Maximum idle requestors to _______.

-1

For the Maximum active requestor setting, if requestor pooling is disabled, set Maximum active requestors to _____

1

You are designing an offline mobile app that translates American English to Canadian French and from Canadian French to American English for users in the United States and Canada. Which two tasks do you perform to configure this app? (Choose Two) - Delta-sync blacklist items in the American English and Canadian French dictionaries - Update the locales list - Whitelist items in the American English and Canadian French dictionaries - Add to the cache manifest the UI elements used in the offline mobile device

1 and 2

To display a list of items to a user who may access the application on mobile and non-mobile devices, which two of the following options are best practices for designing the user interface? (Choose Two) - Use a table and mark the columns in the table as primary, secondary, and other. - Use a repeating dynamic layout - Source the list using a data page - Define the layout widths in pixels

1 and 2. Option 3 is a best practice for mobile app data sourcing, but does not influence the display of the list.

Select two best practices to follow when designing mobile applications. (Choose Two) - Incorporate native device features - Specify layouts widths in pixels because the response breakpoint uses pixels - Use controls that allow tapping - Avoid sourcing controls and grids from data pages

1 and 3

After you have created a data page, what two steps do you perform do declare the page as a large data page? (Choose Two) - Add the name of the data page to the whitelist for data pages that are available offline but are not referenced directly in the UI -Prepend ;large to the name of the data page - Add the name of the data page to the whitelist for validate rules that are available offline but are not referenced directly in the UI - Append ;large to the name of the data page

1 and 4

You create a product rule to generate an application archive file for export. which two actions do you perform before creating the archive file? (Choose Two) - Check in the rules that are in the application ruleset - Create a new version of the application - Unlock the application rulesets - Associate application data instances with application rulesets

1 and 4

Which three rule types can be reused through the use of relevant records? (Choose Three) - Sections - Data transform - Flows - Paragraphs

1, 3 and 4

How do you add a rule to the relevant records list? (3 ways)

1. Add the record from App Studio 2. Mark the record itself as relevant from Dev Studio 3. Add the record from the Application:Inventory landing page.

Before creating an archive file, do the following things to ensure that the file is complete and correct (4 things)

1. Associate your data records (operator IDs, access groups, database tables, and databases) with rulesets; this ensures all the data records required by your application are included in the archive file 2. Make sure all rules are checked in so that the rulesets are complete and current 3. In most cases, lock application rulesets included in the package to help ensure no changes occur to the app rulesets during the migration 4. Merge branched rulesets and remove the branches from the application if you are exporting the application to a production system

How are large data pages created? (Two steps)

1. Create the data page using a standard data page record type. 2. Declare it as a large data page by: a. editing the whitelist for the List of data pages that are available offline but are not referenced in the UI b. Appending ';large' to the data page name.

Pega provides a set of five customizable whitelists (instances of a specific rule type) for applications. What are they?

1. Data Page rules 2. Field value rules 3. Data transform rules 4. Validate rules 5. When rules

To enable an offline mobile app, you perform these two major tasks.

1. Enable offline support for users by configuring the appropriate access group 2. Enable the appropriate case types for offline processing.

What are three ways that requestor pooling improves service performance?

1. Enables requestor reuse 2. Shares allocated resources 3. Eliminates server wait time for requestor creation

In order to migrate an application between system environments, what actions must you perform? (3 steps)

1. Identify the application components in a product rule 2. Put the rule contents in an archive file 3. Copy the archive file to the destination system and import the file

Three types of archive files that may be imported

1. Local archive file 2. Archive file from a repository 3. Specify an archive file that already exists on the server

For widely distributed mobile apps, large numbers of users may be synchronizing their apps at any given time. This situation can strain server resources. What two key design considerations should you keep in mind to help prevent straining the servers?

1. Make essential elements available offline for a consistent user experience. 2. Ensure that synchronizations are fast and efficient

For the following use cases, decide which platform (Pega Mobile application package file, Mobile Browser, Pega Mobile Client) should be used: 1. A patient dosing app, used by hospital employees to track patient medication schedules, must always have access to the server. 2. An insurance company wants to include a claims process configured using Pega Platform 3. A grocery store wants customers to be able to download its app to their devices so they can order groceries from any place at any time.

1. Mobile Browser 2. Pega Mobile application package file 3. Pega Mobile Client

Mobile channel configuration is comprised of three main groups of tasks. What are they and what does each do?

1. Pega Mobile Client options - Security and offline access options for the app. 2. OS-specific build options - Options that impact how an app for a specific platform is built. Includes how debugging and logging is configured. 3. App branding options - Options that control the basic look and feel of the mobile app.

Three prerequisite steps to take for Pega mobile app configuration.

1. Upload a certificate set for the appropriate mobile platform (iOS, Android). 2. Configure access to the Pega Mobile Build Server (receive credentials and the URL with the Pega Mobile Client license) 3. Confirm with system Admin that Pega Platform is configured to support access through HTTPS.

Four times when data synchronization will occur.

1. When the mobile app goes from being offline to online. 2. If the device is online and five minutes have passed since the last data sync 3. When a user submits an assignment 4. When a user creates a new case

When using an application that has offline processing capability, describe the process from creating and processing cases offline to the data synchronization for those cases to the server.

1. When using offline-enabled mobile app, the app saves all work to a queue 2. Cases created while offline are not displayed in the list of available cases. 3. When data synchronization is triggered, all saved data is updated to the server. 4. After the sync is complete, cases created offline are now displayed in the UI

When sourcing a large data page with a report definition, you must include these two additional columns. What are they and what do they do?

1. pyModificationDateTime - Returns the time when the large data page was previously synchronized to the client. The data source uses it to return only the records that were modified after the last data synchronization. 2. pyIsRecordDeleted - Returns true only for records that have been removed. Values for the key columns of the removed record should be returned as well.

Which of the following use cases benefits from leveraging relevant records? - A manager un-involved in application development must make changes to a SLA rule as business conditions change. - A developer un-involved in the bulk of application development configures a standard flow for cancelling a case - A developer configures a flow with post-processing data transform for use by multiple case types - A developer wants to ensure a SLA rule is available at run time.

2

How do you make a relevant record unavailable in App Studio? - Mark the relevant record as unavailable from the record itself - Remove the relevant record designation from the record itself - Make the relevant record as inactive from the Relevant records landing page - Remove the relevant record designation from the Relevant Records landing page

3

What occurs in an offline-enabled mobile app when a user creates a new case or completes a task? - Creating a new case or completing a task causes the mobile device to go online and synchronize with the app server - If the mobile device is online, the app communicates directly with the server, eliminating the need for data synchronization - The new case or completed task is added to the action queue - The new case is immediately added to the list of available cases.

3

You are configuring a process in which users advance to the appropriate forms based on yes/no answers on the forms. How do you configure the process so that users working in an offline mobile app can complete the necessary forms? - Add decision shapes configured with decision trees - Add decision shapes configured with decision tables - Add Change Stage Smart Shapes - Add decision shapes configured with Boolean expressions

4. Decision trees and decision tables cannot be used when a user is offline.

To import an archive file, you must have the _______________ privilege

@baseclass.zipMoveImport

What is a blacklist?

A blacklist is a set of rules that are not synchronized between a mobile app and a Pega application.

What is a cache manifest.

A cache manifest is a simple text file used to store the files needed for a mobile app to run offline.

What is the Pega Mobile Client?

A device-specific container is around the Pega Platform application to act as an interface with the mobile device. Basically an app version of your application that can be downloaded through a mobile app store

When does a full synchronization occur and what is it?

A full synchronization occurs when users log in for the first time and when app developers force a manual sync to push changes to mobile users. A full sync forces the mobile app to overwrite an entire rule or data record.

What is a product rule?

A product rule identifies the application components (rulesets, data, and other objects) you want to move to a destination Pega System (Dev -> QA for example)

What is a whitelist?

A whitelist is a set of rules requiring synchronization between a mobile app and the server.

When enabling a mobile app for offline processing, what three elements in your application do you update? (Choose Three) - The work group - The access group - The mobile channel - The case type

Access group, mobile channel and case type.

When does a delta sync occur and what is it?

After an offline device comes back online, the mobile app performs a delta synchronization. A delta syn incrementally exchanges smaller amounts of data to reflect user activity.

What two places can relevant records be accessed?

Data Designer or Case Designer

Which two components does the Application Packaging wizard prompt you to include when you generate an archive file? (Choose Two) - Data types - Data instances - Product rules - Checked-out rules

Data types and data instances

Which class must the pyCustomAppCache record be applied to?

Data-Portal class

When migrating an application, if you choose the "Delta mode" option to be included in the archive file, what will be migrated? And what is Delta mode useful for?

Delta mode will cause only the highest patch version of the application's rulesets to be migrated. Delta mode is useful for patch updates.

What benefit do delta syncs provide? How does it do this?

Delta syncs improve performance of the mobile app by reducing the data exchanged between the mobile app and the server.

(T/F) Product rules usually include standard rulesets and data

False. The usually don't include standard rulesets and data since those components are built into all Pega systems.

By default, offline mobile synchronization includes which rules and excludes which rules?

Includes rules explicitly referenced in the UI or process. Excludes rules with obscured references.

How does using large data pages to store reference data in your application help improve the performance of a mobile app?

Large data pages can hold all the data needed for your application. Only individual records from the data page that are needed to render a specific screen are loaded into the devices memory (Memory improvement). Also, only the record's whose data changed are synced (Performance improvement).

What is the benefit of leveraging relevant records?

Leveraging relevant records encourages rule reuse by developers.

The __________________ setting defines the maximum number of concurrent requestors to allocate to the service.

Maximum active requestors

Why should you enable application rule caching for offline mobile apps?

Reusing the cache eliminates the need to generate a cache for each user. This ensures a faster start of offline-enabled applications from the time of the last Pega Platform server start.

A product rule is an instance of the ________________ class

Rule-Admin-Product (RAP)

To define a cache manifest, where should a copy of the pyCustomAppCache record be saved to?

Save a copy of the pyCustomAppCache to your application ruleset.

When migrating an application, if you choose the "Include data types" option to be included in the archive file, what will be migrated?

The instances of the custom data types that you created for your application will be migrated.

Which portal should be used for offline mobile apps?

The pyCaseWorker portal or a customization of the pyCaseWorker portal.

What is the Pega Mobile Application Package File

This allows you to include a Pega application into a pre-existing non-Pega app.

When migrating an application, why would you choose to migrate the 'Custom/Production rulesets'?

This causes the production rulesets listed on the application rule to be migrated. You would want these production rulesets to be migrated if you are using DELEGATED or LOCALIZATION rulesets

When migrating an application, you are able to include individual instances (specific operators or access groups in the product rule for example). These instances are processed in the order listed on the product rule. Why is this important?

This is important if your application includes views that reference each other. Listing the instances in the wrong order (on the migration page) compared to how they are listed in the product rule can create dependency tree errors.

(T/F) Data synchronization between the mobile device and the server occurs automatically when the mobile device is online

True

When should you use the delta sync blacklist record?

Use the 'delta sync blacklist' record when you want to exempt syncing data pages that contain a large amount of data that changes infrequently.

When migrating an application, you are able to include class instances to be migrated. What is this most useful for?

Useful for specifying data classes that are required for an application to run correctly on the destination system.

You use the Application Import wizard to import an archive file on a destination system. When does the destination system begin executing the imported rules?

User can start executing rules as soon as the rules are imported.

For offline case processing, why should you use an optimistic locking strategy for case types?

When a user opens a case in offline mode, the system cannot obtain a lock on the case. When the mobile app syncs back with the server, the system attempts to obtain a lock on updated cases. The optimistic locking strategy helps avoid conflicts if other users worked on updated cases.

If you have a case type that you are configuring for offline processing and it does not use the starting flow, pyStartCase, what must you do?

You must write custom JavaScript to perform the same functionality.

What is a blacklist used for?

You use blacklists to exclude specific data pages from mobile app and server synchronization. You can list data pages used on either the mobile app or the server only.

Each whitelist and blacklist record should be copied to your _________________ ruleset. The record must be applied to ________________ class.

application; @baseclass

Always use _______________ as a data source if you are designing applications to work on a mobile device when the device is not connected to a network.

data pages

When designing a Pega application for mobile purposes, the sizing layout formats should be set with __________________ instead of being set with pixels.

percentages

Case types that use offline processing must use the starting flow _______________ to initialize processing and instantiating cases in a stage-based case life cycle.

pyStartCase

Rules can only be marked as a relevant record if the _____________ is available for designation as a relevant record.

rule type