Salesforce Administrator Practice Test Questions

What is the maximum number of components that can be added to a single Dashboard?

20 Each dashboard can have up to 20 components.

At Ursa Major Solar, an administrator has set up a new user. The user needs to activate the account before the email link expires by default. How long does the user have before the link expires?

7 days The account verification link emailed to new users expires after 7 days, and users must change their password the first time they log in.

Ursa Major Solar is using products and price books. Which two items should an administrator take into considerations about these features?Choose 2 options.

A product can have a different list price in different price books. The standard and list price for a product can be listed in more than one currency. Each product can exist in multiple price books with different prices and currency. Each product can exist in multiple price books with different prices and currency.

Users at Universal Containers (UC) adhere to the following process for expense reports: Create the expense report. Attach receipts in an Expenses app. Send the report to the accountant to review and approve. An administrator needs to enable this app for Salesforce Mobile. What should the administrator consider from the User's perspective?

A user can create records, attach receipts as photos, and submit for approval. An approval process automates how records are approved in Salesforce.

A System Administrator will use the Import Wizard to update existing Account records.Which values can the Import Wizard use to find matching records?

Account Name and Site fields Match Account Id, Account Name, and Account Site exactly as they appear in the application.

Ursa Major Solar customers are starting to request custom-sized solar panels, which are currently unavailable in the standard inventory. Management has decided to add custom sizing as an add-on item in Salesforce. The administrator needs to allow sales users to add custom sizing to the total opportunity sale. What should the administrator do to achieve this goal?

Add custom sizing as a new product in a pricebook. Use products and pricebooks to track what is being sold.

Which two actions should an administrator perform to provide a sales team with an easy solution for gathering customer requirements and sharing presentations with their customers?Choose 2 options.

Add customers to private Chatter groups.Use Salesforce Files to post presentations in Chatter. Create a Chatter customer group. Customers can see only the groups they're invited to. They can interact only with members of those groups.Post files to a Chatter customer group.

Which report should a System Administrator use to display the number of Contacts related to an Account?

Summary report with a report formula Write summary formulas to evaluate a report's group subtotals and grand totals.

What are two ways to customize basic reports using Lightning Experience?Choose 2 options.

By adding a chart By adding a filter Charts can be added to a report. Reports can be filtered.

Ursa Major Solar has the following environment and requirements: A new custom object named Regulations__c is a child of the account object. All users need the ability to view Regulations__c when viewing accounts with the sales account page layout. How should an administrator provide access to Regulations__c on the sales account page layout?

By adding a new related list for Regulations__c to the sales account page layout Adding the related list will allow users to access the child accounts.

A System Administrator wants to implement a feature for call recording to monitor customer service quality using Salesforce Service Cloud.Which two statements regarding call recording should be considered when implementing this requirement?Choose 2 options.

Call recording is a feature that a developer might create with Salesforce App Cloud. Call recording is a feature of some add-on products from the AppExchange. Use a developer to code to create solutions for complex processes. Use the AppExchange to find solutions for complex processes.

How can multiple Campaign records be associated with a single Opportunity?

Campaign Influence Use Campaign Influence to relate multiple campaigns to an opportunity.

The customer support team wants to use a different Page Layout when closing a Case.Which method should the System Administrator use to fulfill this request?

Case Close Page Layout When agents close a case, they see the close case page layout, where agents can enter information about the case resolution.

Universal Containers sells through many different reseller networks. Each reseller's deals are tracked on separate opportunities. The sales manager is concerned that the pipeline report is not accurate due to multiple opportunities for the same end customer.How should the sales process be modified to ensure opportunities are not double-counted in the pipeline?

Change the forecast category to Omitted on the duplicate opportunities. A forecast category is the category within the sales cycle to which an opportunity is assigned based on its opportunity stage. The standard forecast categories are Pipeline, Best Case, Commit, Omitted, and Closed.

How should a sales rep create an all-day event in Salesforce?

Check the all-day event checkbox on the event. Checking the all-day event checkbox sets the start and end times for 24 hours.

An administrator at Ursa Major Solar wants to allow a sales user to relate an opportunity to a campaign. What are two ways to accomplish this goal?Choose 2 options.

Choose the primary campaign source for the opportunity.Utilize the campaign influence related list on the opportunity. Fill in the Primary Campaign Source field to indicate that the opportunity resulted from a specific campaign.The Opportunities related list on a campaign shows every opportunity that is linked to that campaign.

The administrator at Ursa Major Solar needs to provide information for total Salesforce licenses, used licenses, and the remaining Salesforce licenses. Where in setup can this information be found?

Company Information You would find information about how many licenses have been used and how many are still available under the Company Information section in Setup.

Universal Containers wants the sales team to access information about Closed Won Opportunities with a common competitor for all pending big deals.Which features should the System Administrator implement?

Competitors and Similar Opportunities Enable similar opportunities and competitors to allow users to find Closed - Won opportunities that match the attributes of an opportunity they're currently working on, so they can quickly access information that can help them close their deals.

Universal Containers offers a variety of products that are comparable to products from other companies. Sales representatives request a method to track product strengths and weaknesses compared to those offered by other vendors. What should the System Administrator implement?

Competitors on the Opportunity Page Layout The fields for competitors help track competition as sales work to close deals.

Which two related lists should be added to the Opportunity page layout to track how Campaigns contribute to the overall pipeline?Choose 2 options.

Contact Roles Campaign Influence Opportunity contact roles specify the part that each contact plays in a deal. The Campaign Influence tool helps attribute a percentage of success to influential campaigns.

How should the System Administrator implement biweekly notifications for Sales Reps that include Opportunities that need attention based on the Opportunity Owner's last login, past due Opportunities, and all Opportunities that have not been updated in the last 30 days?

Create Opportunity Update Reminders. Opportunity update reminders allow managers to automatically send and schedule emails that include a report of the team's open opportunities to direct reports. You can select the fields you want to include in the reminders such as last login date, or # not updated in the last 30 days.

Ursa Major is onboarding 15 new employees in three weeks. The administrator needs to create user records in Salesforce without activating them. Which two methods allow the administrator to achieve this goal?Choose 2 options.

Create a .csv file ensuring that IsActive = False, and use the data loader to insert. Click Add Multiple Users and ensure that Generate New Password and Notify User Immediately are unchecked. With a properly formatted csv file, Data Loader can be used to create multiple users. Include the IsActive = false to create the users in an inactive status. An Admin can manually create mutiple users with the Generate New Password and Notify User Immediately box unchecked.

Universal Containers has an inside sales team that only sells warranty renewals and an outside sales team that only sells products. Each type of sale captures different information and has a different sales cycle.How should the System Administrator configure Salesforce to meet these requirements?

Create a Page Layout, Sales Process, and Record Type for each type of sale. Record types offer different business processes, picklist values, and page layouts to different users.

What should a System Administrator do to organize the fields available on a report?

Create a custom report type. Add and removed fields on a report by creating a custom report type.

Universal Containers uses a private sharing model for Cases. Each product line has several product specialists who want to have visibility to all Cases involving their product line.How should the System Administrator meet this requirement?

Create a pre-defined Case Team for each group of product specialists and assign the team using Case Assignment Rules. Use a case team to allow the group of people to work together to solve cases.

How should a System Administrator configure a report for each sales rep to see their own Open Opportunities?

Create a report filtered by My Opportunities"." Filter a report by value to define the filter criteria.

Universal Containers uses a private data access model. Product managers and sales representatives are in different branches of the role hierarchy.What should an Administrator do to ensure that product managers can report on opportunities in their product line?

Create a sharing rule based on criteria. A criteria-based sharing rule determines with whom to share records based on field values.

Universal Containers regularly imports Accounts from an external order system that has its own ID field for each record. What should the System Administrator do to help prevent duplicates during these imports?

Create a unique External ID field on Accounts in Salesforce for matching. An external ID field contains record identifiers from a system outside of Salesforce.

Universal Containers wants to create a field to store credit card numbers and needs to make sure the information is protected. Which two actions allow the System Administrator to provide enhanced security for this field?Choose 2 options.

Create an Encrypted Text field. Update Field-Level Security settings. An encypted text field restricts other users from seeing custom text fields that should be kept private. Only users with the View Encrypted Data permission can see the data in encrypted text fields. Using Field-Level Security settings provides enhanced security by restricting which users are able to see information in certain fields.

Ursa Major Solar recently acquired a company whose sales team has a unique sales process, with stages that are different from the current setup of stages in Salesforce. The Chief Technology Officer (CTO) has decided that the new sales team should NOT change their process at all. What should the administrator do to incorporate the new sales team's process?

Create new values for the opportunity stage field; create a new sales process assigned to a custom record type for the new sales team. Record types let you offer different business processes, picklist values, and page layouts to different users.

Ursa Major Solar has the following process regarding its opportunities: There are three different lines of business (Widget A, Widget B, Widget C) that each contain fields specific to that line of business's industry and customers. For each line of business, there is a specific set of fields that Sales users should see and a different set of fields that Marketing users should see.An Administrator needs to configure Page Layouts and Record Types for the Opportunity object so that each team sees what it needs to see, without cluttered layouts containing unnecessary fields. What should the Administrator do to accomplish this goal?

Create three Record Types (Widget A, Widget B, Widget C) with six Page Layouts (Sales Widget A, Sales Widget B, Sales Widget C, Marketing Widget A, Marketing Widget B, and Marketing Widget C). Record types let you offer different business processes, picklist values, and page layouts to different users. Three record types to track the different widget types. Six page layouts to provide the proper fields for each group.

Universal Containers has two business groups, Products and Services. Both groups will be using opportunities to track deals, but different fields are required by each group.In which two ways should an administrator meet this requirement?Choose 2 options.

Create two page layouts.Create two record types. By creating two page layouts, you are able to customize what fields are shown for each group based on the type of page layout they have access to.By creating two record types you are able to customize what fields are shown fo each group based on the type of record they have access to.

Custom fields in the Lead object can be mapped to which two types of fields?Choose 2 options.

Custom Account Custom Opportunity Custom lead fields allow custom information to convert to custom fields in accounts, contacts, and opportunities.

Ursa Major Solar (UMS) is configuring the lead conversion process. Which two factors should UMS consider before setting up the process?Choose 2 options.

Custom lead fields can be mapped to account, contact, and opportunity fields.Standard lead fields are automatically converted to account, contact, and opportunity fields. When leads are converted lead records, standard lead fields map to contact, account, person account, and opportunity fields. Custom fields are map to newly created records.When leads are converted lead records, standard lead fields map to contact, account, person account, and opportunity fields. Custom fields are map to newly created records.

After a recent restructure of its Sales Department, Ursa Major Solar is having issues with records being omitted in the new Opportunity Report. Which three questions should the administrator ask to research this issue?Choose 3 options.

Do owners of all records have Roles and correct Territory Assignments? Do the records the sales managers expect to see match the filter criteria? Are records currently being shared with the sales manager? If one of your reports is either missing records or contains results that shouldn't display. If one of your reports is either missing records or contains results that shouldn't display. If one of your reports is either missing records or contains results that shouldn't display.

How can a System Administrator discover who added a field to the account page layout?

Download the Setup Audit Trail. The Setup Audit Trail tracks field history.

Which two actions allow the System Administrator to limit Chatter access during roll-out to a subset of Salesforce users?Choose 2 options.

Edit a Profile to Enable Chatter" for the subset of users." Create a Permission Set with the Enable Chatter" permission for the subset of users." Control access to Chatter with a profile or permission set.

The Sales Operations team notices an increase in Opportunities without Products. Which configuration change should the System Administrator make to help Sales Reps remember to add Products to every Opportunity?

Enable the Opportunity setting to prompt users to add products to opportunities. Prompting users to add products to opportunities allows sales to easliy add products.

Ursa Major Solar uses Validation Rule Fields.What are two of these fields?Choose 2 options.

Error Condition FormulaError Message An error Condition Formula is the expression used to validate the field.An error message displays to the user when a field fails the validation rule.

Ursa Major Solar is adding objects to a custom report type. How many objects, maximum, can be added to this report type?

Four as long as the objects have associations Each report type must specify a primary object and may optionally include other related objects. Up to four objects may be linked in a report type.

A sales manager recently left Universal Containers and the Salesforce administrator has received the urgent request to deactivate their username. Because the sales manager was part of several approval processes, it is taking longer than expected. What should the Salesforce administrator do?

Freeze the User record. If we are unable to deactivate a user immediately because of account configuration with approval processes, etc., the admin should freeze the user account. This will prevent the user from logging into the organization as the admin takes the necessary steps to deactivate them.

At Ursa Major Solar, Sales representatives use a custom report type for Account reports. New fields have been created on the Account Object. An administrator needs to report on the newly created fields. What should the administrator do to achieve this goal?

From the Custom Report Type, Edit Layout, then add the new fields to the report. Add fields to a custom report in the custom report type field layout.

Ursa Major Solar uses data from the grand total of a custom report to create their dashboard.Which two components will populate the grand total properly?Choose 2 options.

GaugeMetric Use a gauge when you have a single value that you want to show within a range of custom values.Use a metric when you have one key value to display.

An administrator for Ursa Major Solar wants to allow internal users to view a dashboard as a Sales Manager within a given sales region.

How can this be configured? Create a dashboard to run as a specified user. This dashboard would show the specified users information properly.

What is a benefit of using a Lookup Filter instead of a Validation Rule?

Improves user efficiency when selecting a related record To improve user efficiency by limiting the number of available options in a lookup search dialog.

At Ursa Major Solar, Salesforce users have a session timeout of 12 hours. Management wants the session timeout to be increased to 24 hours. Management also wants inactive users to be logged out at that time. What should the administrator do to fulfill this request?

In session settings, select 24 hours, and check the box for force logout on session timeout. In order to log users out after 24 check the force timeout and set the timeout value.

Universal Containers wants Sales Reps to process credit card payments when an Opportunity is Closed Won.Which approach should the System Administrator use to enable this feature?

Install an AppExchange credit card payment package. Use the AppExchange to find solutions for complex processes.

A new approval process is being adapted by Ursa Major Solar. After an opportunity has been approved, the contract is sent to the customer for signature as the final step in that process. How can the administrator implement this functionality?

Install an app from the AppExchange. AppExchange is the leading enterprise cloud marketplace with ready-to-install apps, solutions, and consultants that let you extend Salesforce.

Universal Containers utilizes a private sharing model for Accounts, Contacts, and Opportunities. When account owners are on vacation, a back-up sales rep needs access to all Accounts with the rating of Hot.How should the System Administrator give the back-up sales rep access to Hot Accounts?

Instruct the Hot Account owner to manually share the Accounts with the back-up rep before leaving on vacation. Allow the user to manually share records.

Which two objects can be related to Campaign Members?Choose 2 options.

Leads Contacts Campaign members are contacts or leads associated with campaigns. Campaign members are contacts or leads associated with campaigns.

An administrator needs to configure Ursa Major Solar's Salesforce Mobile app with the company's brand-specific images and color schemes. Which set of branding options should the administrator use?

Loading Page Logo, Brand Color, Loading Page Color Change the Salesforce mobile app's appearance, including the loading page background color, loading page logo, and header background color, so the app matches your company's branding.

Ursa Major Solar has selected report folders that are shared with a small group of users who are on Lightning Experience. The administrator needs to prevent these users from customizing the information in the reports. What should the administrator do to achieve this goal?

Lock report filters. Report filters can be locked to prevent viewers from changing the filter settings.

Ursa Major Solar has the following environment and requirements: Critical, high-priority accounts have an assigned District Manager, Sales Representative, Inside Sales Representative, and Customer Service Representative. The Sales Manager wants to prevent these accounts from being inadvertently contacted more than once on the same day. The Sales Manager wants to report on various customer interactions. How should the administrator fulfill these requirements?

Log a separate task, call, or activity on the account. Use activities to log key touchpoints on customers so that a report can be pulled.

Ursa Major Solar's administrator needs to create a custom field to track a specific Tier 2 support user on a case record. What is the appropriate data type to utilize when creating this custom field?

Lookup relationship A lookup relationship links two objects together. This is an optional relationship.

What should the System Administrator check when users are unable to find a CustomReport Type?

Make sure the new Report Type is deployed. Mark the report as “deployed†when the report is ready to be available.

An administrator at Ursa Major Solar (UMS) has created a new Lightning record page for the sales team to display a report chart embedded on the account page. No record types currently exist for an account. Which action should the administrator perform to make this page the default view of the UMS app for the sales team without impacting the support team?

Make the page the default object record page for the UMS app for the sales profile. Activate Lightning record pages as the default record page for profiles.

An Administrator at Ursa Major Solar is converting a lead and needs to capture custom lead data on the converted contact. What should the administrator do to accomplish this goal?

Map custom lead fields to custom contact fields. When leads are converted lead records, standard lead fields map to contact, account, person account, and opportunity fields. Custom fields are map to newly created records.

Universal Containers has inconsistent data in its 20,000 existing Accounts and asked the System Administrator to convert all of the standard country fields to ISO codes.What method should the System Administrator use?

Mass Update Addresses Use mass update when data is inconsistent.

Which type of field do administrators use when creating a junction object?

Master-detail Master-detail is a custom field that is used when creating a junction object. The junction object allows a many-to-many relationship.

Ursa Major Solar needs to transfer records from one user to another user during a mass transfer of account records.Which two record types can be used for this transfer?Choose 2 options.

Open cases Closed cases

Sales representatives at Ursa Major Solar are working on opportunities and need to see how their colleagues have effectively managed other opportunities with comparable products, competing against the same competitors. Which two features should an administrator use to allow for this?Choose 2 options.

Opportunity Dashboard Chatter groups An opportunity dashboard allows for the reporting and camparison of products. A chatter group allows for discussion and sharing of the dashboard.

Which configuration option shows sales representatives the fields they must fill in prior to saving an Opportunity?

Page Layout required fields Make the field required on a specific page layout.

Universal Containers has a renewals sales team that will use the Opportunity object. They want to use many of the same picklist fields that are already defined, but will need unique picklist values.What feature allows a System Administrator to maintain the same field for two different teams?

Record Types Record types determine whcih business processes, page layouts, fields and picklist values a user can access and allow the admin to maintain the same field for two different teams.

The support group at Ursa Major Solar has the following requirements: Agents need to capture different information for product support and inquiry cases. The lifecycle for inquiry cases should have fewer steps than the lifecycle for product support cases. Which three features should an administrator use to meet these requirements?Choose 3 options.

Page layoutsRecord types Support processes Page layouts control the layout and the organization of buttons, fields, links, etc. on object record pages. The admin is able to use page layouts to customize the content of record pages and make them unique for product support vs. inquiry.Record types determine which page layouts and picklst values users have access to, so creating two different record types for product support vs. inquiry will meet these requirements. After creating a support process, it is assciated with a record type. Based on the record type chosen when creating a record (product support or inquiry in this example), the support process associated is used to determine the status" field picklist on the case object."

How should a Chatter user send a message to another Chatter user that cannot be viewed by anyone else?

Post a Private Message to the recipient. Use Chatter Messages for secure private conversations with other Chatter users.

An administrator at Ursa Major Solar is implementing an organization-wide default option for the Account object. What is a correct option for the administrator in this scenario?

Private An admin would want to choose Private access at an org-wide level, because you can always open up access from the org-wide default, but you cannot restrict access.

At Universal Containers, a user's department determines which fields the user can see and edit on opportunities. For example, users on the sales team can edit all fields on the opportunity, while users on the support team have read-only access to these fields. In which location is field-level security controlled for users on these teams?

Profile Profiles control object access, field-level security (which fields are visible or editable), page layouts, record types and apps. Profiles control what a user can do in the Salesforce org. This is referred to as CRED (create, read, edit, and delete). It also defines data administration access to View all" or "Modify all.""

The Password Policy shows that the length of time until passwords expire is 90 days. However, some users find that their passwords expire every 30 days.Where should the System Administrator change the password expiration period for these users?

Profiles assigned to the Users Changes to org-wide password policies don't apply to users of a profile that has its own password policies.

Ursa Major Solar needs to fulfill the following requirements: A custom object must be created to capture account survey data. Users need the ability to select an account from the survey record and view related surveys on the account record.Which two actions can an administrator configure to meet these requirements?Choose 2 options.

Put the survey related list on the account page layout.Create a lookup relationship field on the survey object. Records in Salesforce include details and links to other related records. Add the related list to the account page to provide access to the releated survey.A lookup relationship links two objects together. Adding the lookup relationship field on the survey object will allow the user to link to an account.

An administrator at Ursa Major Solar is using sharing rules to grant record access to users. Which two types of record access can the administrator grant?Choose 2 options.

Read/WriteRead Only Read/Write access is granted with sharing rurles.Read Only access is granted with sharing rules

Which set of Salesforce records is exported by choosing the Export All" option instead of "Export" in Data Loader?"

Records for a specified object including records in the recycle bin. Export archived activity records and soft-deleted records with Export All.

Salesforce users at Universal Containers complain that global search returns too many records.Which two configurations should a System Administrator perform to help users manage search results?Choose 2 options.

Reduce the number of records displayed for each object in the Search Results page. Specify the Search Filter Fields for the object's search layout. Customize search settings, search result filters, and lookup search.

Universal Containers has a complex sales process with multiple record types, each shared with all Profiles. Some users complain about the Record Type selection screen when creating new Opportunities.Which two actions should the System Administrator take to allow these users to bypass choosing a Record Type?Choose 2 options.

Remove Record Types from the users' Profiles.Instruct users to update the Default Record Type in My Settings. Each profile is associated with a single record type; users will never be prompted to select a record type when creating records.Set an option to automatically insert your default record type when you create records.

Universal Containers has three Account record types: Prospect, Customer, and Vendor. The Customer record type is only for Accounts that have a Closed Won Opportunity. How should a System Administrator prevent users from selecting the Customer Record Type when they create new Account records?

Remove the Customer Record Type as an Assigned Record Type in the users' Profiles and Permission Sets. Assign record types to users in their profiles or permission sets (or permission set groups), or a combination of these.

Ursa Major Solar wants all Sales Users to see a dashboard that displays Total Closed/Won Opportunity Amount by User on a monthly basis. The Opportunity sharing model is private. What should the administrator do to fulfill this request?

Request for the Sales Manager to create the Dashboard from the Opportunities by User Report, select View Dashboard as Me" and save in the shared Dashboard Folder." By setting the running user to the Sales Manager and saving in a shared folder the Sales user will see all the records the Sales Manager can see.

Which two best practices are recommendedprior to mass-deleting records?Choose 2 options.

Run and export a report to archive data before deletion.Schedule a weekly data export and download the backup zip files.

How should a System Administrator provide a Sales Rep Commission report that is visible only to the Executive Team?

Save the report in a folder shared with the Executive Team. Each user, group, or role can have its own level of access to a report and dashboard folder. Viewers can see the data. Editors can determine what data is shown. Managers can control access.

The managers at Ursa Major Solar asked the administrator to quickly provide access to sales reports and dashboards. How can this be done?

Search the AppExchange for free adoption report apps. The Salesforce Adoption Dashboards app can be found on the AppEschange.

A user's profile can be controlled by which three settings?Choose 3 options.

Security at the field-levelAssigned apps Record type assignment Profiles define how users access objects and data, and what they can do within the application.Profiles define how users access objects and data, and what they can do within the application. Profiles define how users access objects and data, and what they can do within the application.

A Finance user with the View All Data" permission enabled sees no Opportunities when opening a Sales pipeline report. However a Sales Rep sees Opportunities as expected.Which two actions should a System Administrator perform to resolve this problem?"

Select Save Hierarchy Level on the pipeline report.Update the report filter to show All Opportunities. Show the hierarchy to see your org's role hierarchy above the report results. You can use the role hierarchy to share report data with people at different levels in the hierarchy.Use filters to pare down a report until it only shows the data that is needed.

Universal Containers uses a hybrid sharing model where Accounts and Contacts are Read Only and Opportunities and Cases are Private. Account Executives (AE) own all the Accounts. Some Contacts are owned by AEs, and other Contacts are owned by support reps.How should the System Administrator ensure the AEs can edit all the Contacts associated with their Accounts, no matter who owns the Contact?

Select the edit all associated contacts option for the AE Role in the Role Hierarchy. The user may have inherited Read access from a subordinate in the role hierarchy. If the user who has access is on a different branch of the hierarchy from the account owner, check the sharing rules, account teams, and account territory.

What should a System Administrator configure to provide each Sales Rep a dashboard that shows their current Opportunity pipeline?

Set the Dashboard Running User to the current user. The dashboard viewer allows the dashboard readers see data as themselves, according to their own access to data. These types of dashboards are often called dynamic dashboards.

Universal Containers uses a custom object within the product development team. Product development, executives, and System Administrators should be the only users with access to records of this object. Product development needs read/write access to all the records within the object, while the executives should only be able to view the records.How can the System Administrator configure the security model to meet these requirements?

Set the Organization-Wide Defaults for the custom object to Public Read Write; Give the Product Development Profile Read, Create, Edit permissions; give the Executive Profile Read Only permissions for that object. Assign default access to Controlled by Parent, Private, Public Read Only, or Public Read/Write. Object permissions specify the base-level access users have to create, read, edit, and delete records for each object. Manage object permissions in permission sets and profiles.

Universal Containers has a sales team focused on renewals. They will use many of the same Opportunity fields as other teams, but need different Stage values.What should the System Administrator update to support this requirement?

Stage Selected Values in the Sales Processes Use multiple business processes to display different picklist values according to each user's profile.

Which three reports can be used to display a list of the Top 10 Accounts on a dashboard?Choose 3 options.

Summary report with a chartTabular report with Rows to Display set to 10Summary report without a chart The default two-column table uses the first grouping and summary field from the chart in the source report. If the report has no chart, default columns are based on the first grouping and summary field in the report.Use a tabular report as the source report .The default two-column table uses the first grouping and summary field from the chart in the source report. If the report has no chart, default columns are based on the first grouping and summary field in the report.

Universal Containers created a new custom object to track Inventory items. The Support Team cannot see the Inventory object's tab. Which two settings should the System Administrator check to find the cause of the problem?Choose 2 options.

Support Team Profiles Support Team Permission Sets

Ursa Major Solar wants to add charts to a Salesforce dashboard. What are three standard chart types that are available?Choose 3 options.

TableGauge chart Bar chart Tables is an avalible component.Gauge chart is an avalible component. Bar chart is an avalible component.

A System Administrator cannot share a report folder. What is a possible reason?

The folder is private. If the folder is private, it cannot be shared.

Ursa Major Solar is importing data and has many records that do NOT meet the data validation criteria. What will occur?

The import process will fail, but only for the records with invalid data. Salesforce runs validation rules on records before they are imported. Records that fail validation are not imported.

Users at Ursa Major Solar are trying to create Opportunities. When populating a custom picklist field, the users receive errors. Additionally, when the users select either of the two values in the picklist, they receive different error messages above the field and are unable to save the Opportunities. Why is this error likely occurring?

The picklist field has contradicting validation rules. Contradicting validation rules for the same field will cause users not be able to save the record.

Ursa Major Solar's administrator created a new account record type, but when marketing users are creating new account records, they are unable to choose the new record type. What are two potential causes of this issue?Choose 2 options.

The record type is disabled on the marketing user profile. The record type is deactivated. Record types need to be assigned to a profile. Record types need to be active in order for users to access them.

A user at Ursa Major Solar attempts to log in to Salesforce from an IP address that is outside the login IP range on the user's profile but within the organization-wide trusted IP range. What occurs as a result of this scenario?

The user will be unable to log in at all. Trusted IP Ranges define a list of IP addresses from which users can log in. When you define IP address restrictions for a profile, a login from any other IP address is denied.

A Delegated Administrator at Universal Containers cannot edit the Created Date field for the Account record.What reason should the System Administrator give for why this is occurring?

This is a System Audit field and it is Read-Only for existing records. Created date is when the record was created. Created Date fields have defaulted on create and cannot be changed.

Recently, one of Ursa Major Solar's (UMS) competitors lost critical data after a powerful hurricane caused multiple power outages. UMS needs to ensure that its Salesforce data is backed up and protected from such an event. Which two statements are true regarding this goal?Choose 2 options.

UMS can use Salesforce's weekly or monthly backup service, which is provided via a zip file.UMS can download an app from the AppExchange. A Salesforce org can generate backup files of your data on a weekly or monthly basis.AppExchange is the leading enterprise cloud marketplace with ready-to-install apps, solutions, and consultants that let you extend Salesforce.

Ursa Major Solar wants to ensure that unique data is always input into a specific field.Which two field properties should the administrator configure?Choose 2 options.

UniqueRequired

How long is data stored in the Recycle Bin?

Up to 15 days Deleted records remain in the Recycle Bin for 15 days, and can be restored during that time.

An administrator at Ursa Major Solar (UMS) needs to create a new user. When creating a username, which two considerations need to be taken in to account?Choose 2 options.

Username must be unique across all Salesforce orgs. Username needs to be in the format of an Email Address. All usernames musut be unique across all production orgs. If a company has a standard email dowmain (which is used as a username), an administrator needs to add an additional identifier in the email to make it unique. All usernames must be in the form of an email address buut do not need to be an actual email.

Ursa Major Solar has a million new Account records to upload into Salesforce. What is the recommended method for uploading this data?

Utilize the Data Loader. Data Loader is supported for loads of up to 5 million records.

A user is unable to log in to Salesforce. What should a Salesforce administrator do?

View the user's login history. Viewing the use's login history will give the admin information as to why the user is unable to login, and insight into how to solve the issue.

Ursa Major Solar uses a validation rule to prevent invalid data.What are three conditions where this rule is used?Choose 3 options.

When records are submitted using web-to-lead.When records are imported. When records are edited and saved by a user. Validation rules are triggered by creating a record.Validation rules are triggered by creating a record. Validation rules are triggered by saving or editing a record.