SAU Comm 135-L Final Exam chp 1-16
Only eight hours after physically receiving a message, most people remember only about what amount of the message?
35 percent
Which of the following is/are considered unifying themes in the field of communication?
All of these are common themes.
What does it mean to say that communication is a process?
Communication is ongoing, always in motion, and it's hard to tell when it starts and stops.
"I felt really embarrassed when Delice told my secret." This is an example of using
I-language to own your feelings
Why are 92% of millennial men with children still doing less than half of parenting?
Institutional rules and structures do not accommodate today's families
Which of the following is an accurate statement about nonverbal communication?
Nonverbal communication is perceived as more honest verbal communication.
Which of the following is a suggestion for enhancing effectiveness in verbal communication?
Own your feelings and thoughts
_____ claims that a culture includes a number of social communities, and each one distinctively shares the perceptions, identities, and opportunities of its members.
Standpoint theory
Which of the following statements about communications is accurate?
Studying communication can improve your communication skills
If Jacob, Bobby's supervisor, tells Bobby to "get lost", why would Bobby feel as though his supervisor may see him as inferior and dislike his work?
The relationship level of meaning probably indicates that Jacob isn't joking when he says "get lost"
All relationships have rules that guide how partners communicate. Rules are important for which of the following reasons?
They both guide how partners interpret each other's communications as well as define what is expected.
You did not do very well during the spring semester at school. When your parents see your grades, your mother says to you, "You're going to need to take some classes this summer." What is the content level of meaning of this statement?
Your mom thinks you will need to take courses during the summer.
Thrift, industriousness, and respect for elders/ancestors are valued in cultures with
a long-term orientation
Maria tried to learn to swim at a young age but gave up before succeeding. She carried the belief that she could not learn to swim into adulthood and labeled herself a non swimmer. This is an example of
a self-fulfilling prophecy
Three or more people who are characterized by different and complimentary resources of members and a strong sense of collective identity are known as
a team
Which of the following is one of the guidelines for improving communication between cultures and social communities?
accept cultural differences even if you do not approve of them or understand them
Family members use direct definitions to
all of these answers are correct
If we wish to enhance our competence and avoid the problems of abstraction, we should
all of these answers are correct
Which of the following is an example of paralanguage behavior?
all of these answers are correct
Edmund is very attentive and supportive to his son Mylan when he is sober, but when Edmund drinks he often ignores his son and sometimes verbally abuses him. Mylan never knows which way his father will act. If the father is Mylan's primary care giver, Mylan is likely to develop which attachment style?
anxious/ambivalent
Secure attachment style tend to develop in children whose caregivers
are consistently loving and attentive
Chris just moved into a new apartment and spent the first day hanging pictures, putting out souvenirs of important times, and putting favorite objects on the bookshelves. Chris has relied on what form of nonverbal communication to personalize the new apartment?
artifacts
Dana and Mally, romantic partners, really enjoy spending time together, and miss each other when they are not together. However, Dana really likes spending time alone doing her art and Mally misses reading her novels now that she and Dana are a couple and she has less time by herself. They enjoy their couple time but they also like being alone. Dana and Mally are struggling with which relational dialectic?
autonomy/connection
Raul came to the United States from Mexico three months ago and he is still having trouble understanding Americans' tendency to rush all the time. He is also surprised when his teachers are irritated if he joins class a while after class has started. Raul's confusion about American pace of life is based on which aspect of nonverbal behavior?
chronemics
Four students standing in line at the coffee shop are a
collection of individuals
All of the following are potential strengths of groups EXCEPT
collectivism
Dejon is very connected to his family and values harmony and group interdependence. Dejon comes from a culture that would be considered?
collectivistic
The formal and informal links between members of an organization for the purpose of communication within the organization are called
communication networks
The two most significant potential disadvantages of group discussion are
conformity pressures and time required
Roger was sitting in class listening to his broadcasting professor talk about blogs, wikis, and memes. Roger was diligently taking notes and providing feedback. Roger's participation could be viewed as respectful based on a
constitutive rule
Stories in organizations that convey the values, style, and history of an organization are called
corporate stories
Communication with others helps to shape which area(s) of our lives?
cultural, professional, social/civic, and personal
All of the following are key premises about culture EXCEPT
cultures are static and resistant to change
Many Westerners have borrowed ingredients and styles of cooking from other cultures. This kind of borrowing is known as
diffusion
"You are an excellent athlete," Kevin tells his daughter. Kevin's statement is an example of
direct definition
The ability to recognize another person's perspective as well as your own is called
dual perspective
The beginning of the self-concept, or the recognition that individuals are separate entities, is also known as
ego boundary
Which of the following is the single most important guideline for effective verbal communication?
engage in the dual perspective
A noisy room is an example of what obstacle to listening?
environmental distraction
Christ is preparing to cook dinner at home for a date. He cleans his apartment, buys scented candles, and hides all of his dirty laundry. Chris is controlling which type of nonverbal communication?
environmental factors
The three broad stages of romantic relationships include
escalation, navigation, and dyadic deterioration.
The use of one's own culture and its practices as the standard for interpreting the values, beliefs, and norms of another culture is known as
ethnocentrism
Our ability to manage how we appear is referred to as
facework
Per Lumsden and Lumsden, the ideal size for a small group seems to be
five to seven members
Chris says he loves Betsy, but he's not sure they have a future together. Chris's feelings toward Betsy indicate he:
he loves her but isn't committed
To study communication is to study
how we use symbols to create meaning in our lives.
"One day I won't have to worry about money. One day I'll make a great salary." These statements illustrate
hypothetical thought
Ruler for ho we are supposed to live and who we are supposed to be are known as
identity scripts
For people to be considered a "group," the members must see themselves experiencing which of the following?
interdependence
Which of these types of communication is defined as "communication between people?"
interpersonal communication
All of the following are sources of cultural change EXCEPT
isolation
All of the following are part of the listening process EXCEPT
judging
Listening to enrich our lives so that we can enjoy conversations, music, etc. and not worry about concentrating, organizing, and remembering is what type of listening?
listening for pleasure
Which dimension of cultural variation refers to the extent to which a culture values aggressiveness, competitiveness, looking out for yourself, and dominating others and nature?
masculinity/feminity
Elliot is having trouble listening effectively in his political science class. Usually he listens well in class, but the professor in this case has been presenting information so quickly while simultaneously flipping through an abundance of PowerPoint slides, that Elliot doesn't know where to focus his energies. This is an example of Elliot experiencing
message overload
While listening to her friend Bill, Judy occasionally says, "tell me more" or "that's interesting; go on." These are examples of what type of communication to demonstrate interest and attentiveness?
minimal encouragers
Scholars estimate that nonverbal communication accounts for what percentage of the total meaning interpersonal communication?
more than 65%
Sally and Jack have been seeing one another regularly since their Introduction to Communication class ended. They have a great number of common interests and activities. Lately though, Sally has mentioned to Jack her need to maintain her other male and female friendship activities. Though Sally and Jack's relationship remains strong, Sally's comments could be interpreted as which of the following stages of Duck's model of romantic relationships?
navigation
Erin tries to concentrate during a class lecture, but she can't get her mind off a personal problem. Erin's preoccupation with her personal problem is an example of
noise
All aspects of communication other than the words themselves are known as
nonverbal communication
Trisha and her roommate Leena have a regular schedule of television shows that they watch. Even though they enjoy their programs, sometimes they feel like they are missing out on more exciting events on their college campus. Trisha and Leena are experiencing the ____ dialectic.
novelty/predictability
The term used to describe the ways of thinking , acting, and understanding work that are shared by members of an organization and reflect and organization's distinct identity is called
organizational culture
Randy says "I am really bummed out about not getting any job offers." His roommate Lance responds, "Sounds as if you're feeling pretty low about the response so far." Lance's communication is an example of
paraphrasing
What is the term used to the ability to perceive another person as a unique and distinct individual based on our knowledge of them?
person-centered perception
Bipolar mental yardsticks that allow us to position people and situations along dimensions of judgment are
personal constructs
Organizations have certain _____________governing aspects of work life such as hiring, promotion, benefits, grievances, and medical leave.
policies
Store managers at Kids Clothing, Inc. are required to conduct weekly audits of the returns the store has processed. This requirement is a
policy
In describing how she sees her work as a team leader, Janet says that her goal is to help members reach their goals and accomplish objectives that advance them. Janet is expressing which orientation to power?
power to
As soon as the news program begins an interview with the President, Dolores quits paying attention and she mumbles to herself, "I already know everything he has to say and I don't want to hear it again." Dolores' ability to listen is being hindered by __________.
prejudgment
Holly says "Let's discuss the donors to the benefit concert and then discuss who will be performing." Holly made which type of contribution to discussion?
procedural
Shelli and Lisa are talking about their favorite teachers. They each have qualities and characteristics that they feel make the ideal teacher. What are Shelli and Lisa talking about?
prototypes
David had his laptop open, was working on a paper and checking out his favorite set of websites. All of a sudden his phone rings and it is his mother. So, during the conversation with his mother, he answers by saying, "ummm hmmm," "yeah," "sure," "ummm hmmm" all because he was really focused on the websites open on his laptop. David is engaged in
pseudolistening
On what type of communication did the ancient Greek, Aristotle, primarily focus?
public communication
Sally doesn't want to be interrupted while she's speaking so she avoids looking at others until she has said all she wants to say. Then she looks at the person who wants to respond. Sally has used nonverbal behavior to
regulate interaction
Assuming an attentive posture, holding eye contact, and nodding to show you understand what another person is saying are nonverbal behaviors that convey which dimension of relational level meanings?
responsiveness
A desk plaque with an employee's name and new title is an example of
rite of passage
What is the term used to describe dramatic, planned, sets of activities that bring together aspects of an organization's culture into a single event?
rites
Diego and his supervisor have coffee together every Monday. This is an example of a
ritual
The term used to define what is expected of individuals because of their specific positions in a organization is called their
role
Jason passes Greg in the residence hall lobby and says hi. Greg does not say hi back. Jason expected Greg to say hello in return. Jason's expectation refer to?
scripts
After failing the exam, Jim told himself that he would never learn calculus. Jim's statement is an example of
sel-sabotage
While visiting her parents on a break from school, Deena doesn't pay attention to much of what they say. She lets much of their communication just come in one ear and out the other without her ever listening. However, when her mother mentions going shopping to get some new clothes and good novels for Deena to take back to school, Deena listens attentively. This is an example of
selective listening
Elijah goes into the library to find his friend Aimee who went there to study. He walks through the library until he sees her and then sits down beside her. Later Elijah's friend Marvin comes over and says, "Hey, man, why did you ignore me when you walked right past me a minute ago?" Elijah shakes his head, not knowing why he didn't see Marvin. Elijah's failure to see Martin when he was focusing on finding Aimee is an example of
selective perception
The three greatest influences on initial attraction in romantic relationships are
self-concept, proximity, and similarity
Jill is nervous about her biology rest and says to her roommate, "This is stupid! I'm stupid! I'm going to fail." When Jill gets her test back a week later, she learns that she did, in fact, fail the test, Jill engaged in
self-fulfilling prophecy.
Janets says, "I didn't get a job offer because the interviewer was biased and it was a nasty day. However, Ellen didn't get an offer because she isn't qualified." This is an example of
self-serving bias
Research indicates that, in general, the least effective and least satisfying response to the tension generated by relational dialectics is
separation
The attempt to increase personal status in a group by winning the approval of high-status members is known as
social climbing
Marjorie plays soccer. She is a first year student on her high school team, and after the first practice, she feels pretty awful about herself because the seniors are much better players than she is. She tells her friend, "I look like a five-year-old compared to them! How will I ever get that good? I'm embarrassed to even practice." By judging her ability based on the skills of her teammates, Marjorie is engaging in ____.
social comparison
The generalized other is comprised of the views of
society as a whole
Ashley grew up in a poor neighborhood with parents who struggled to pay their bills. She was even homeless for several months as a child after her family was evicted from their apartment. As an adult, Ashley makes enough money to live comfortably, but she has a fuller understanding of socioeconomic class due to her experiences as a child. Ashley's perspective on class is an example of
standpoint
When you state that symbols are not intrinsically connected to what they represent, you are asserting which of the following statements?
symbols are arbitrary
All of the following are true about symbolic abilities EXCEPT
symbols are neutral
David is leading his workgroup and he reports on the research he has been doing on his part of the project. David's comment is what type of contribution?
task
What are the four stages in the cycle of intimate partner violence, in order?
tension, explosion, remorse, honeymoon
Invention, as one source of cultural change, is the creation of
tools, ideas, and practices
Olivia says to Ellen, "Do you know Adam?" Ellen replies, "Oh yeah, he's that gay guy from our dorm, right?" By calling Adam, "that gay guy," Ellen is _____Adam.
totalizing
Which of the following is the first of our senses to develop?
touch
Jacob tries to avoid ambiguity and vagueness. What would Jacob's behavior be an example of?
uncertainty avoidance
Communication from subordinates to supervisors is known as
upward communication
