SCM 3660 Quiz 1

A mechanic invests in a basic set of sockets and open ended wrenches and waits patiently under a shade tree for the next car to pull up. Under the watchful eye of his dog Spike, the mechanic can service any make or model car. They never know what type of car and what problem they will face each day, but are prepared for this uncertainty thanks to Select one: A.Spike. B.excess capacity. C.flexible capacity. D.information.

c

Company A and Company B of the same supply chain rely on market responsiveness to attract customers. Each company has access to the other company's designs, production schedules, and goals, and if Company A needs product overnight, Company B gladly ships it, knowing that in the long run it works to the benefit of both. Such an arrangement is an example of Select one: A.interfunctional scope. B.intraoperation scope. C.intercompany scope. D.intrafunctional scope. Clear my choice

c

Subway developed the gold standard to Select one: Benchmark sales of its top franchises. Determine appropriate grow-out times for animals. Define the quality and food safety requirements of any item. Identify opportunities to reduce costs in the supply chain.

c

The first step in achieving strategic fit between competitive and supply chain strategies is to Select one: A.understand the supply chain and map it on the responsiveness spectrum. B.match supply chain responsiveness with the implied uncertainty of demand. C.understand customers and supply chain uncertainty. D.ensure that all functional strategies within the supply chain support the supply chain's level of responsiveness.

c

Which of the following is NOT a measure of Zara's responsive manufacturing and distribution system according to the video on Zara from Hungry Beast? Select one: a.Deliveries twice per week change 4 selling seasons to 104. b. Design-to-floor time of 3 weeks. c. 80% of all customers on Zara's website find their desired product in 3 minutes d. Distributes 2.5 million items per week with items warehoused < 72 hours.

c

A key supply chain difference between Gateway and Apple is that Select one: A.Gateway has always used a push system while Apple has always used a pull system. B.Gateway's stores currently carry a large variety of products made by other manufacturers, while Apple carries only Apple products. C.Gateway has no suppliers, preferring to make everything in-house, while Apple buys many of their components from suppliers. D.Apple has always carried product in their stores while at one time Gateway stores carried no inventory.

d

Efficient supply chains Select one: A.respond quickly to demand. B.have higher margins because price is not a prime customer driver. C.maintain buffer inventory to deal with demand/supply uncertainty. D.maximize performance at a minimum cost.

d

Read the article "In Cutting Time to Market, Toy Companies Try On Fast-Fashion's Approach; Mattel, Hasbro and smaller firms try to spot internet memes, collapse production times." What was fueling fast growth in the toy industry in 2017? Select one: a. Walmart sales b. Toys-R-Us Bankruptcy c.advertising by Nickelodeon d. social media trends

d

The decision phases in a supply chain include Select one: A.production scheduling. B.supply chain orientation. C.customer relationship management. D.supply chain operation.

d

The drive for strategic fit typically comes from Select one: A.the strategic planning department. B.the supply chain manager. C.middle management. D.the highest levels of the organization.

d

Activities involved in the Customer Relationship Management (CRM) macro process include Select one: A.order fulfillment. B.marketing. C.supply planning. D.planning of internal production and storage.

not a

Supply-chain decisions such as ______ and ______ illustrate how it can take Subway well over a year to accommodate the increase in volume brought about by a promotion such as the $5 footlong. Select one: raw material prices and commodity quantities vertical integration, revenue management planting seeds, building brick and mortar how much bread to order, when to order

not b

Which of the following would be a demand and supply characteristic toward the beginning stages of a product's life cycle? Select one: A.Price becomes a significant factor in customer choice. B.Margins are lower due to an increase in competitive pressure. C.Demand has become more certain and supply is predictable. D.Product availability is crucial to capturing the market.

not c

For any supply chain, the source of revenue is generated by Select one: A.the customer. B.information flows. C.product flows. D.efficient operations.

c

A decision made about which markets will be serviced by which locations falls in the supply chain ________ phase Select one: A.planning B.design C.operation D.conceptualization

A

According to the video on Zara from Hungry Beast, which of the following is NOT a strategy used by Zara to improve its supply chain performance? Select one: a. Building better railroads in Eastern Europe b. Ironing clothes and fixing price and security tags in advance to save prime selling time. c. Limiting outsourcing to ensure better quality control d. Keeping records of all items tried on and all cash register data for better forecasting

A

Read the article, "In Cutting Time to Market, Toy Companies Try On Fast-Fashion's Approach; Mattel, Hasbro and smaller firms try to spot internet memes, collapse production times." According to the article, how do smaller firms have the advantage over larger firms in developing products quickly? Select one: a. Move faster without concern for nurturing established brands b. They can work with a "next-to-nothing" budget c. Less overhead and fewer salaried employees d. Their employees are younger and more in tune with social media trends

A

Subway's president and CEO Suzanne Greco states in the article that "We're in the middle of a brand transformation where we have evaluated and are transforming every consumer touch point." According to the article, which of the following is NOT one of the things they are revisiting as part of this transformation? Select one: Brand proposition to offer fresh, nutritious, affordable, customizable sandwiches. Store Designs Store Locations Technology Offerings

A

The supply chain strategy category would include a decision about Select one: A.how large the warehouse in Kokomo should be. B.which items in the warehouse will be shipped to Malibu. C.which warehouse will supply the Surf City location. D.when the order should be shipped to the little old lady from Pasadena.

A

Webvan designed a supply chain with large warehouses in several major cities in the United States, from which groceries were delivered to customer homes. They failed partly because of Select one: A.higher labor costs for picking orders. B.slow inventory turnover compared to industry averages. C.low demand for their service. D.poor quality products.

A

Which element in the value chain is responsible for transforming inputs into outputs? A.Operations B.Marketing C.Distribution D.All elements of the value chain do this.

A

For any supply chain, Select one: A.management rests solely in the hands of the distributor. B.there is only one source of revenue, the customer. C.if each member focuses on profitability, the overall supply chain profit will be maximized. D.management rests solely in the hands of the manufacturer.

B

Which of the following is NOT one of the major supply chain innovations at Subway mentioned in the article? Select one: Expanding delivery options with third party providers Emphasis on value menu items at the $1, $2, and $3 price points. A new loyalty program to allow customers to collect awards in flexible ways. New Fresh Forward design with ordering kiosks, digital menus, and emphasis on fresh produce. An improved app to make online ordering easier.

B

A supply chain features a constant flow of Select one: A.personnel, information, and policies. B.product, processes, and support. C.information, product and funds. D.processes, funds, and product.

C

According to the video on Zara from Hungry Beast, what is Zara's specialty? Select one: a. Selling Madonna concert tickets b. Building warehouses c. Lightning fast, locally targeted designs d. Spanish culture

C

Customer value is Select one: A.supply chain profitability minus the supply chain cost. B.the remainder after supply chain cost is subtracted from supply chain surplus. C.the sum of the supply chain surplus and supply chain cost. D.the remainder after supply chain surplus is subtracted from supply chain cost.

C

Which of the following defines the set of customer needs that a company seeks to satisfy through its products and services? A.Marketing and sales strategy B.Supply chain strategy C.Competitive strategy D.Product development strategy

C

Each stage in a supply chain is connected through the flow of products, information, and funds. These flows often occur in both directions and are usually managed by Select one: A.upper management. B.engineering department. C.pricing department. D.one of the stages.

D

Read the article, "In Cutting Time to Market, Toy Companies Try On Fast-Fashion's Approach; Mattel, Hasbro and smaller firms try to spot internet memes, collapse production times." According to the article, what is the primary risk for toy companies following a fast fashion approach to chase trends? Select one: a. High levels of inventory in the pipeline. b. Employees distracted by hours spent on social media. c.18 weeks is not enough time for products to hit stores. d. Trends can come in as fast as they go out

D

Subway's domestic store count dropped by roughly _____ stores in 2017 which represented __________. Select one: 13 stores; 1.5% of Subway's 900 American locations. 26,000; 60% of Subway's 44,000 American locations. 900 stores; 2% of Subway's 44,000 American locations. 900 stores; 4% of Subway's 26,000 American locations.

D

To provide a consistent product for customers, Subway Franchisees created the _______ to handle all of the shopping and negotiating for them. Select one: Eat Fresh Initiative Enterprise Resource Planning System Farming and Logistics Institute Independent Purchasing Cooperative

D

Which of the following statements about push processes is accurate? Select one: A.They may also be referred to as reactive processes. B.Execution is initiated in response to customer orders. C.At the time of execution, demand is known with certainty. D.They may also be referred to as speculative processes.

D

Toyota's global complementation strategy Select one: A.requires that a single parts plant, for example, for brakes, export brake components to all of its vehicle assembly plants worldwide. B.calls for plants to be devoted to the production of vehicles for only the local market. C.dictates that parts plants be built to supply all of the needs for each vehicle production plant worldwide. D.mandates that plants can produce vehicles for export to markets that remain strong when the local market weakens.

D`

A company would decide whether to outsource or perform a supply chain function in-house during the Select one: A.design phase. B.operation phase. C.tactical phase. D.planning phase.

a

A key issue facing Toyota is Select one: A.design of its global production and distribution network. B.developing an Internet marketing system. C.whether to specialize in a particular market. D.how to implement model changes.

a

The $5 footlong promotion increased overall sales by 20% and increased the sales of bread by _____. Select one: 80% 40% 10% 20%

b

The production scheduling process in the manufacturing cycle is similar to the Select one: A.order receiving process in the replenishment cycle. B.order entry process in the replenishment cycle. C.order trigger process in the replenishment cycle. D.order fulfillment process in the replenishment cycle.

b