SCM Exam 2 (From HW 4)

e. continuous improvement

Element of Lean Manufacturing: A system involving every employee that is based on making little changes on a regular basis, anywhere changes can be made, to reduce process, delivery, and quality problems a. Workforce Commitment b. Waste Reduction c. The Five S's d. Lean Layout e. Continuous Improvement

c. The Five S's

Element of Lean Manufacturing: A systematic process of effective workplace organization and standardization which allows identitication of variations from standard operating conditions. a. Workforce Commitment b. Waste Reduction c. The Five S's d. Lean Layout e. Continuous Improvement

b. Waste Reduction

Element of Lean Manufacturing: Firms reduce costs by eliminating wait times, inventories, materia and people movement, processing steps, variability, and any other non-value-adding activity. a. Workforce Commitment b. Waste Reduction c. The Five S's d. Lean Layout e. Continuous Improvement

a. workforce commitment

Element of Lean Manufacturing: Managers must support LEAN Manufacturing by providing subordinates with the skills. tools, time. and other necessary resources to identify problems and implement solutions. a. Workforce Commitment b. Waste Reduction c. The Five S's d. Lean Layout e. Continuous Improvement

d. Lean Layout

Element of Lean Manufacturing: Move people and materials when and where needed, and as soon as possible a. Workforce Commitment b. Waste Reduction c. The Five S's d. Lean Layout e. Continuous Improvement

c. Kaoru Ishikawa

Management philosophy quality experts: Created the cause and effect diagram to help find the root cause of a problem a. W.Edwards Deming b. Joseph Juran c. Kaoru Ishikawa d. Philip Crosby

a. W.Edwards Deming

Management philosophy quality experts: Created the continuous improvement model a. W.Edwards Deming b. Joseph Juran c. Kaoru Ishikawa d. Philip Crosby

b. Joseph Juran

Management philosophy quality experts: Developed the concept of the cost of quality a. W.Edwards Deming b. Joseph Juran c. Kaoru Ishikawa d. Philip Crosby

d. Philip Crosby

Management philosophy quality experts: Introduced the concept of zero defects a. W.Edwards Deming b. Joseph Juran c. Kaoru Ishikawa d. Philip Crosby

a. W.Edwards Deming

Management philosophy quality experts: Stressed management's responsibility for quality. a. W.Edwards Deming b. Joseph Juran c. Kaoru Ishikawa d. Philip Crosby

c. Make-to-Order

Manufacturing Strategy: Which manufacturing strategy creates additional wait time for the buyer to receive the product, but allows customers to purchase pre-designed and pre-engineered products that can be customized to the the buyers specifications? a. Engineer-to-Order b. Assemble-to-Order c. Make-to-Order d. Make-to-Stock

a. Engineer-to-Order

Manufacturing Strategy: Which manufacturing strategy involves designing, engineering, and building a unique product every time an order is placed? a. Engineer-to-Order b. Assemble-to-Order c. Make-to-Order d. Make-to-Stock

b. Assemble-to-Order

Manufacturing Strategy: Which manufacturing strategy requires that the basic parts for the product are already manufactured but not yet assembled? a. Engineer-to-Order b. Assemble-to-Order c. Make-to-Order d. Make-to-Stock

d. Make-to-Stock

Manufacturing Strategy: Which manufacturing strategy that has the shortest / fastest lead time (i.e., the manufacturing strategy that will provide product to customers the quickest)? a. Engineer-to-Order b. Assemble-to-Order c. Make-to-Order d. Make-to-Stock

b. Job Shop Production

Manufacturing process: Creates a custom product for each customer. One-off or small number of items produced, generally one unit manufactured at a time. a. Batch Production b. Job Shop Production c. Line Flow Production d. Continuous Flow Production

c. Line Flow Production

Manufacturing process: For standardized products with a limited number of variations. Product moves on an assembly line through various stages of production a. Batch Production b. Job Shop Production c. Line Flow Production d. Continuous Flow Production

d. Continuous Flow Production

Manufacturing process: High capital investment frequently dedicated to one specific product. Involves a series of processes which raw materials flow through. These processes are very inflexible. a. Batch Production b. Job Shop Production c. Line Flow Production d. Continuous Flow Production

a. Batch Production

Manufacturing process: Manufacturing of a small fixed quantity of an item in a single production run.- Each individual item in the batch goes through one stage of the production process before the whole batch moves on to the next stage. is a. Batch Production b. Job Shop Production c. Line Flow Production d. Continuous Flow Production

c. Appraisal Costs

Match the following cost elements to the appropriate quality cost category. Costs associated with auditing your company's quality systems to ensure they are functioning accurately a. Internal Failure Costs b. External Failure Costs c. Appraisal Costs d. Prevention Costs

a. Internal Failure Costs

Match the following cost elements to the appropriate quality cost category. Costs associated with correcting work-in-progress materials that do not meet the company's quality standards a. Internal Failure Costs b. External Failure Costs c. Appraisal Costs d. Prevention Costs

d. Prevention Costs

Match the following cost elements to the appropriate quality cost category. Costs associated with creating quality standards/specifications for purchased materials a. Internal Failure Costs b. External Failure Costs c. Appraisal Costs d. Prevention Costs

d. Prevention Costs

Match the following cost elements to the appropriate quality cost category. Costs associated with designing and maintaining the company's quality system a. Internal Failure Costs b. External Failure Costs c. Appraisal Costs d. Prevention Costs

a. Internal Failure Costs

Match the following cost elements to the appropriate quality cost category. Costs associated with determining the causes(s) of defective products during production a. Internal Failure Costs b. External Failure Costs c. Appraisal Costs d. Prevention Costs

d. Prevention Costs

Match the following cost elements to the appropriate quality cost category. Costs associated with establishing and operating the company's quality training program a. Internal Failure Costs b. External Failure Costs c. Appraisal Costs d. Prevention Costs

c. Appraisal Costs

Match the following cost elements to the appropriate quality cost category. Costs associated with evaluating and approving a supplier's quality systems a. Internal Failure Costs b. External Failure Costs c. Appraisal Costs d. Prevention Costs

c. Appraisal Costs

Match the following cost elements to the appropriate quality cost category. Costs associated with inspecting incoming materials to ensure that they meet quality standards a. Internal Failure Costs b. External Failure Costs c. Appraisal Costs d. Prevention Costs

b. External Failure Costs

Match the following cost elements to the appropriate quality cost category. Costs associated with investigating the cause(s) of recalled finished products a. Internal Failure Costs b. External Failure Costs c. Appraisal Costs d. Prevention Costs

b. External Failure Costs

Match the following cost elements to the appropriate quality cost category. Costs associated with replacing defective finished products in the market a. Internal Failure Costs b. External Failure Costs c. Appraisal Costs d. Prevention Costs

d. Histograms

Seven Tools of Quality Control: A tool to graphical display data grouped into ranges a. Cause and Effect Diagrams b. Scatter Diagrams c. Flow Diagrams d. Histograms e. Control Charts f. Check Sheets g. Pareto Analysis

a. Cause and Effect Diagrams

Seven Tools of Quality Control: A tool used to aid in brainstorming and isolating the causes of a problem. a. Cause and Effect Diagrams b. Scatter Diagrams c. Flow Diagrams d. Histograms e. Control Charts f. Check Sheets g. Pareto Analysis

e. Control Charts

Seven Tools of Quality Control: A tool used to graph how a process changes over time a. Cause and Effect Diagrams b. Scatter Diagrams c. Flow Diagrams d. Histograms e. Control Charts f. Check Sheets g. Pareto Analysis

f. Check Sheets

Seven Tools of Quality Control: A tool used to identify the frequency of occurrence for each identified problem a. Cause and Effect Diagrams b. Scatter Diagrams c. Flow Diagrams d. Histograms e. Control Charts f. Check Sheets g. Pareto Analysis

g. Pareto Analysis

Seven Tools of Quality Control: A tool used to organize and present process problems from most to least severe a. Cause and Effect Diagrams b. Scatter Diagrams c. Flow Diagrams d. Histograms e. Control Charts f. Check Sheets g. Pareto Analysis

b. Scatter Diagrams

Seven Tools of Quality Control: A tool used to plot the values of two variables alone two axes in order to reveal any correlation present a. Cause and Effect Diagrams b. Scatter Diagrams c. Flow Diagrams d. Histograms e. Control Charts f. Check Sheets g. Pareto Analysis

c. Flow Diagrams

Seven Tools of Quality Control: A tool used to sequence the movements or actions of people or things involved in a complex system or activity a. Cause and Effect Diagrams b. Scatter Diagrams c. Flow Diagrams d. Histograms e. Control Charts f. Check Sheets g. Pareto Analysis