SPC 209 Ch 8 Mini Quizzes

When Beth's mom said her dress was cute even though it was clearly too short, Beth begins to clench her teeth. Beth is experiencing __________.

a conflict trigger

Before she left for college, Kenneth reminded his daughter that it is highly unlikely for her to agree with everyone about everything. Which misconception about conflict does this represent?

Conflict can always be avoided.

When Julia was having a disagreement with her college roommate, her mother told her, "Be a better listener and you shouldn't have any problems." What misconception about conflict does this represent?

Conflict can always be resolved.

Which statement is most accurate concerning conflict in interpersonal relationships?

Conflict is a normal part of any relationship.

Which statement about conflict is defined as a misconception in the text, and therefore should not be believed?

Conflict is always a sign of a poor relationship.

Which of these students is demonstrating an ego conflict?

Jenae told Liz, "You're such a sloppy roommate!"

What is the main trigger for pseudoconflict?

What is the main trigger for pseudoconflict? the disagreement getting personal a difference in ideas or perceptions missing the meaning of a message

Which stage of a relationship is taking place when differences become increasingly problematic and something seems to be wrong?

frustration awareness

Now that Jaxon is in college, he doesn't rely on his parents to do his laundry or clean his room. As Jaxon got older, he developed these skills and needed his parents less and less. This shows how power is __________.

circumstantial

When Mallory gets mad at her boyfriend, she avoids him and doesn't return his phone calls. What source of power does this represent?

coercive

At the follow-up stage of a conflict, you should attempt to __________.

deal with any lingering concerns

It would be typical in a(n) __________ to want to respond by insulting the other person.

ego conflict

Our __________ primarily shape how we learn to express and manage conflict, and they teach life lessons about relationships that remain with us.

families

Which of the following is an element of interpersonal conflict, according to communication scholars Wilmot and Hocker?

incompatible goals or scarce resources

Which term refers to the degree to which a person is able to influence his or her partner?

interpersonal power

Politely making requests, suggesting alternatives, and summarizing areas of agreement are examples of __________.

positive compliance-gaining strategies

Jake's manager told him if he met his quarterly sales goal he would receive a $500 bonus at the end of the year. What source of power does this demonstrate?

reward

Which form of conflict is triggered by differences in perceptions or goals?

simple

On their first free weekend, Ben wants to go the theater because that would be more fun, but his wife wants to stay home and watch TV because that would be more relaxing. Their differences in ideas represent a type of __________.

simple conflict

Conflict is considered interdependent because it __________.

stems from people who have an effect on each other