SPC2608 Ch.13
how to manage Q&A
1. approach questions with a positive attitude 2. listen carefully 3. direct answers to the entire audience 4. be honest 5. stay on track
Advantages of extemporaneous speech
1. gives more precise control over thought 2. greater spontaneity 3. adaptable
steps to practicing delivery
1. go through prep outline aloud 2. prepare speaking outline 3. practice the speech aloud several times 4. begin to polish and refine your delivery 5. Give your speech a dress rehearsal
4 methods of delivering a speech
1. reading verbatim from a manuscript 2. reciting a memorized text 3. speaking impromptu 4. speaking extemporaneously
Steps when responding to a speaker
1. state the point you are answering 2. state the point you wish to make 3. support the point with appropriate stats 4. summarize your point
steps when preparing for a Q & A
1. work out answers to possible questions 2. practice the delivery of those answers
number of physical signals that are sent through the body
700,000
this can make or break a presentation
Q & A
founder of Kinesics
Ray Birdwhistell
a physical production of particular speech sounds
articulation
when should you pause?
at the end of thought units, not in the middle
rate people speak at
between 120 and 150 words per minute
presenting a speech so it sounds spontaneous no matter how many times it has been rehearsed
conversational quality
a variety of language distinguished by variations of accent, grammar, or vocabulary
dialect
4 major dialects in the US
eastern, new england, southern, general american
A carefully prepared and rehearsed speech that is presented from a brief set of notes
extemporaneous speech
direct visual contact with the eyes of another person
eye contact
"the windows of the soul"
eyes
we look to these to help gauge a speaker's truthfulness, intelligence, attitudes, and feelings
eyes
These should not distract from delivering your message
gestures
motions of a speaker's hands or arms during a speech
gestures
should appear natural and suited to occasion
gestures
a speech delivered with little or no immediate preparation
impromptu speech
changes in pitch
inflections
the study of body motions as a systematic mode of communication
kinesics
quickest way to establish a communicative body with listeners
look at the personally and pleasantly
a speech that is written out word for word and related to the audience
manuscript
a constant pitch or tone of voice
monotone
how should gestures appear?
natural and spontaneous
communication based on a person's use of voice and body, rather than on the use of words
nonverbal speech
a momentary break in the vocal delivery of a speech
pause
the highness or lowness of a speaker's voice
pitch
the accepted standard of sound and rhythm for words in a given language
pronunciation
the speed at which a person talks
rate
speakers who fail to establish eye contact
seem insincere and dishonest
changes in a speaker's rate, pitch, and volume that give the voice variety and expressiveness
vocal variety
A pause that occurs when a speaker fills the silence between words with vocalizations such as "uh," "er," and "um."
vocalized pause
the loudness or softness of the speaker's voice
volume
aspects of voice you should learn to control
volume, pitch, rate, pauses, vocal variety, pronunciation, articulation, and dialect
