SPEA-V 369 Exam 1

Firm Y is considering new software with the following cost structure: Hardware and software costs $500, saving from not buying new software is $100, Installation and training costs is $350. Enhanced productivity of $400. Calculate the total cost of ownership (TCO) for firm Y.

$850

Which of the following best describes the method waterfall?

-Linear path, lots of up front planning, rigid -4 discrete stages - discover, design, develop, test

Who is considered the audience when referring to external for IT?

-Partners and customers -Generally needs to be non-technical (or at least less technical)

Server virtualization is:

-We use virtualization to create hundreds of tiny computers to power millions of functions on one hardware -Increased efficiency means that we have more capacity in the same physical space than we had before

What is the average time a sprint (Scrum) takes?

1-3 weeks

Which is the most common mobile/tablet operating system?

Android

An example of an RFID would be:

Anti - theft, parking systems, Asset tracking, retail, Library book tracking, toll fare collection, Electronic passport, luggage tracking, card chip, Keypad cards

Which of the following is not an input device?

Are input devices: Mouse, keyboard, webcam... etc Output devices: Screen, Printer, Speaker

Which is not an artifact of scrum?

Artifacts of scrum: Product backlog, sprint backlog, and Burndown chart

Strategic planning is the _________, while tactical planning is the ________________

Big Picture/ how and the who.

Which of the following requirements is most likely to help identify the "best" solution from a pool of "good" ones?

Brainstorming

Which of the following is not a common computer operating system:

COMPUTER OS:Windows, Linux, OS X, Chrome OS mobile device operating systems: IOS, Android

________ convert text and data into binary information for a computer to process.

CPU

Which of these best lists the components of hardware?

Compute, storage, input/output

Which is the service that translates human friendly names (ex. Google.com) into the actual address of the computer?

DNS

What is the general relationship between the speed of storage and cost?

Faster the storage tends to be the more expensive per unit

Which is not a role on an IT administrator?

IT administrators roles ARE: manage databases, servers, or networks

Moore's Law predicts that computing capacity would __________ against a __________ in relative cost and the rate of change is expected to be _______.

Increase /Decrease/exponential

Which of the following is an open‐source operating system?

Linux

What is an advantage to wireless networking?

Mobility, Installation is less disruptive, supports WiFi-only devices

What are positions that can be found within an IT Department? Select all that apply:

Officers, directors and managers-supervise staff and provide overall management of key functional areas (or projects) Analysts and architects- thinkers and designers (typically senior in exp) Programmers and developers- create programs Technical writers- write tech and user docs Administrators-manage databases, servers and networks Data modelers-designing physical databases Qa testers- test systems Support-help you Technicians-install Trainers-teach how to use them

What are the 3 key roles needed for the framework to function well?

Product owner, Scrum Master, and Team

What part of hardware architecture has the definitions "Increased efficiency means we have more capacity in the same physical space"?

Server Virtualization

Which of the following requirements is most likely to separate "good" solutions from "bad" ones?

Survey and questionnaires

Which is not one of the three core IT capabilities?

The 3 Core IT capabilities ARE: People, Process, Technology

How is IT organized generally?

The complexity of the org structure is proportional to how big and complex the org is

What part of the computer performs the computational work?

The processor

Which of the following is not a fundamental way of sourcing software?

These ARE the fundamental ways of sourcing software: -develop software in-house -Purchase it from a Vendor -Adopt open-source software

Which is not a way IT can deliver benefits to an organization?

These ARE the ways: -Avoiding cost -Improving service -Increasing revenue

Wireless signals with higher frequencies and shorter wavelengths are more likely to penetrate physical objects.

True

Which of the following is a reason why companies purchase software from a vendor?

Vendor lock-in (long term relationship), need to rely on features and functions delivered, vendor provides support, purchasing is more nuanced than it once was.

_______________ decouples the operating system and applications from the physical hardware.

Virtualization

Which of the following is not a way software can be delivered to customer?

Ways it can be delivered: -Ship it to the customer on DVD, -Download the software to a device, or -make it available through a cloud service like alexa -Use the software on the website

Which operating system is used the most worldwide for computers?

Windows

All of the following are examples of wired media except:

Wired media are: coaxial cable, twisted pair, Fiber optic cable

What is an operating system?

a piece of software that sits between applications and hardware

Source code are human readable instructions that are processed and executed by a ______.

computer

What is the role of programmers and developers within IT?

create programs

Business _________ is often a barrier to IT effectiveness.

distrust

A camera, a keyboard, and a printer are all examples of input devices.

false

Requirements Elucidation (Requirements Gathering) is the term‐of‐art for the processes of discovering requirements of a systems from a variety of places.

false

What are administrators' roles within IT?

manage databases, servers and networks

Firm X is a small non‐tech company that needs new non‐specialized but customizable software.Which of the following software sources would you suggest?

open source

Among the basic organizational types, involve can be described as:

seeking varying degrees of involvement and co-creation

An audience for IT communication can be both internal to IT and external to IT:

true