Speech Ch. 2

Tyler asked his co-worker Jaime for feedback on a project. Jaime told Tyler, "Everyone is good at developing ideas here but there are some areas we could all improve on." Which of the following guidelines for providing constructive feedback did Jaime NOT follow?

Be descriptive about strengths and weaknesses.

When giving constructive feedback to a speaker during the final rehearsal of a speech, it is expected you will make large, sweeping suggestions for revision.

False

Which of the following is NOT recommended during active listening?

Avoid taking notes

To practice effective listening skills, which of the following is recommended?

Being open to the speaker's point of view even if it differs from your own, Deciding on your purpose as a listener, Critically assessing the speaker's claims.

Which of the following is required to establish empathy during holistic listening?

Being receptive to the message

Which of the following demonstrates effective listening skills?

Staying mentally active

Focusing in on small errors in grammar or pronunciation made by the speaker will make you a more effective listener.

False

Listeners share an ethical responsibility for the meanings that come out of speeches. Which of the following abandons that responsibility?

Uncritically accepting a message.

What can a listener do to focus more intently while a message is being delivered by a speaker?

Overcome superficial distractions

Which of following is recommended for listeners who have been asked to provide feedback to a speaker?

Assume positive intent, Make important comments first, Use the 90/10 principle

In order to improve your listening ability, which of the following activities should you NOT engage in when listening to a speaker?

Discretely make a to-do list while he is speaking to clear your mind of distractions

Which of the following is considered an effective approach when providing constructive feedback about problems that are likely to be very obvious to most listeners of the speech?

Encourage the speaker to review a video recording of the speech

_____ is defined as a complex and active process of receiving, processing, and evaluating an oral message.

Listening

Effective listeners are able to navigate between the following two extremes: being resistant to any new ideas, and receiving all new ideas without a critical eye.

True

Start constructive feedback by identifying strengths and making positive comments.

True