Stakeholders

What is a key stakeholder?

A stakeholder who is in a decision-making or management role who is impacted by the project's outcome

What is a stakeholder?

An individual, group, or organization who may affect, be affected by, or perceive itself to be affected by a decision, activity, or outcome of a project

What does "leading" mean as a stakeholder classification?

Aware of a project and its impacts; engaged in ensuring project success

What are the interpersonal skills that the project manager might apply when managing stakeholder engagement?

Building trust Resolving Conflict Actively listening Overcoming resistance to change

What is involved in the Manage Stakeholder Engagement process?

Communicating and working with stakeholders to meet their needs and to address issues they bring up as they occur

What are the 3 tools and techniques used in the Manage Stakeholder Engagement process?

Communication methods Interpersonal skills Management skills

List 8 items of information the stakeholder management plan often provides

Desired and current engagement levels of key stakeholders Scope and impact of change to stakeholders Identified interrelationships Stakeholder communication requirements Information to be distributed to stakeholders Reason for the distribution of that information Time frame and frequency for the distribution of required information Method for updating and refining the stakeholder management plan

What are the 3 tools and techniques used in the Plan Stakeholder Management process?

Expert Judgement Meetings Analytical Techniques

What are the management skills that the project manager might apply when managing stakeholder engagement?

Facilitating consensus Influencing people Negotiating agreements Modifying organizational behavior

What is involved in the Identify Stakeholders process?

Identifying all stakeholders Assessing stakeholders and documenting information about their major requirements, interests, involvement, and impact on project success Classifying stakeholders based on assessment

Why would a project manager need to manage stakeholder engagement?

Increases likelihood of project acceptance Keeps issues from becoming concerns Helps stakeholders understand project benefits Helps stakeholders understand project risks Limits disruptions during the project Helps influence stakeholder expectations Encourages stakeholder participation

What are the 3 tools and techniques used in the Control Stakeholder Engagement process?

Information management systems Expert Judgment Meetings

What are the 5 outputs from the Manage Stakeholder Engagement Process?

Issue log Change requests Project management plan updates Project documents updates Organizational process assets updates

What are 4 ways to classify stakeholders?

Power/Interest grid Power/Influence grid Influence/Impact grid Salience model (power,urgency, and legitimacy)

What are the 4 inputs of the Control Stakeholder Engagement process?

Project Management Plan Issue Log Work Performance Data Project documents

What are the 4 inputs to the Identify Stakeholders process?

Project charter Procurement documents Enterprise environmental factors Organizational process assets

What are the 4 inputs to the Plan Stakeholder Management process?

Project management plan Stakeholder register Enterprise environmental factors Organizational process assets

What are the 3 tools and techniques used in the Identify Stakeholders process?

Stakeholder analysis Expert judgment Meetings

What are the 4 inputs to the Manage Stakeholder Engagement process?

Stakeholder management plan Communication management plan Change Log Organizational process assets

What are the 2 outputs from the Plan Stakeholder Management process?

Stakeholder management plan Project documents updates

What is the output from the Identify Stakeholders process?

Stakeholder register

What are the 3 steps in stakeholder analysis?

Step 1: Identify all potential stakeholders and their roles, interests, knowledge, expectations, and influence levels Step 2: Analyze the potential impact or support that each stakeholder could generate, and classify the stakeholders according to a defined management strategy. Step 3: Assess how key stakeholders are likely to react in various situations.

What are the 5 outputs from the Control Stakeholder Engagement?

Work performance information Change requests Project management plan updates Project documents updates Organizational process assets updates